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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds' service is second to none. The Play as you Pay makes all my dream gear available. I have got a soundsystem, synths, lights and stuff for work on your pay to play and never had a bad experience. Love zZounds so much I tell everyone about them." - customer on April 16, 2019
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Schecter Reaper 7MS Electric Guitar, 7-String
(1)
New from $949.00 SAVE 29%
or 12 payments
of $79.09
details
In Stock
Free 2-Day Shipping
Say goodbye to intonation issues with the multi-scale Reaper 7MS. This axe also includes a poplar burl top and a pair of Diamond Decimator Blade pickups. Learn more...
Schecter C-1 FR S SLS Elite Electric Guitar
Schecter C-1 FR S SLS Elite Electric Guitar
(2)
New from $1,329.00 SAVE 30%
Like New $1,139.00 SAVE 40%
or 18 payments
of $73.84
details
In Stock
Free 2-Day Shipping
True shredders only. This C-1 Elite is made for speed and searing leads, complete with a Sustainiac bridge pickup, Floyd Rose 1500 trem and ultra-thin neck. Learn more...
Schecter Synyster Custom S Electric Guitar
Schecter Synyster Custom S Electric Guitar
(2)
New from $1,119.00 SAVE 30%
Like New $1,079.00 SAVE 36%
or 18 payments
of $62.17
details
In Stock
Free 2-Day Shipping
With a host of upgrades like glow-in-the-dark fretboard side dots and contoured body, plus US-wound Custom pickups, the Synyster Gates Custom rocks any gig. Learn more...
Schecter C-1 SLS Elite Electric Guitar
Schecter C-1 SLS Elite Electric Guitar
(2)
New from $1,189.00 SAVE 30%
Like New $1,009.00 SAVE 40%
or 18 payments
of $66.06
details
In Stock
Free 2-Day Shipping
Play hard and fast with this Hipshot hardtail bridge-equipped Schecter C-1 Elite, complete with Fishman Fluence Modern active pickups for tight rhythm work. Learn more...
Schecter Keith Merrow KM7 MKIII Electric Guitar, 7-String
Schecter Keith Merrow KM7 MKIII Electric Guitar, 7-String
(4)
New from $1,699.00 SAVE 30%
Like New $1,424.00 SAVE 41%
or 18 payments
of $94.39
details
In Stock
Free 2-Day Shipping
The Schecter KM7's swamp ash body and carbon fiber-reinforced 9-ply 26.5" scale thru-neck combine to deliver clear, resonant tone and a fast, smooth feel. Learn more...
Schecter SGR1C C Series Hardshell Case
Schecter SGR1C C Series Hardshell Case
New from $129.00 SAVE 31%
or 6 payments
of $21.50
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In Stock
Free 2-Day Shipping
Protect your investment! The Schecter Diamond Series hardshell case is a great way to transport your C, Damien, Omen, or Stiletto series Schecter guitar. Learn more...
Schecter Reaper 6 Electric Guitar
New from $699.00 SAVE 30%
or 12 payments
of $58.25
details
In Stock
Free 2-Day Shipping
Light up the stage and studio in style with the gorgeous Reaper 6 from Schecter. A stunning poplar burl top adorns the guitar's resonant swamp ash body. Learn more...
Schecter PT Fastback IIB Electric Guitar
(6)
New from $599.00 SAVE 31%
or 12 payments
of $49.92
details
In Stock
Free 2-Day Shipping
Walk on stage with this guitar and you'll be sure to turn heads! With vintage-inspired style, this Fastback features dual humbuckers and a Bigsby tailpiece. Learn more...
Schecter C1 Hellraiser Electric Guitar
New from $839.00 SAVE 30%
Like New $719.95 SAVE 39%
or 12 payments
of $69.92
details
In Stock
Free 2-Day Shipping
The Schecter C-1 Hellraiser is one rough customer. With dual EMG humbuckers, a set neck and 24 jumbo frets, the C-1 Hellraiser was built to rock. Learn more...
Schecter C1FRS Apocalypse Electric Guitar
Schecter C1FRS Apocalypse Electric Guitar
(2)
New from $1,189.00 SAVE 30%
Like New $1,139.00 SAVE 32%
or 18 payments
of $66.06
details
In Stock
Free 2-Day Shipping
With a Floyd Rose tremolo and a built-in Sustainiac driver for infinite sustain and feedback, the Schecter C1FRS Apocalypse has everything you need to rock. Learn more...
EMG JH Set Custom James Hetfield Signature Pickup Set
EMG JH Set Custom James Hetfield Signature Pickup Set
(9)
New from $249.00 SAVE 28%
or 6 payments
of $41.50
details
In Stock
Free 2-Day Shipping
Upgrade your guitar with sleek EMG JH Set pickups -- patterned after the pickups James Hetfield has used for 30 years -- for a full low end and tight attack. Learn more...
Schecter C1 Hellraiser FR Electric Guitar with Floyd Rose
New from $949.00 SAVE 29%
or 12 payments
of $79.09
details
In Stock
Free 2-Day Shipping
With a set 3-piece mahogany neck, high-output EMG 81/85 humbuckers and a Floyd Rose tremolo, the Schecter C-1 Hellraiser FR guitar was born to raise hell. Learn more...
Schecter Damien Platinum 6 NT Electric Guitar
(4)
New from $599.00 SAVE 31%
or 12 payments
of $49.92
details
In Stock
Free 2-Day Shipping
Platinum binding and platinum bat inlays will make you stand out on the stage, while EMG 81/85 pickups guarantee you exceptional sound in the studio. Learn more...
Schecter C-7 SLS Elite Electric Guitar, 7-String
Schecter C-7 SLS Elite Electric Guitar, 7-String
(1)
New from $1,099.00 SAVE 30%
Like New $1,054.00 SAVE 41%
or 18 payments
of $61.06
details
In Stock
Free 2-Day Shipping
Hold down the tightest rhythms with the low end provided by the extended scale of this C-7, along with the tuning stability of a Hipshot hardtail bridge. Learn more...
EMG DG20 David Gilmour Wired Pickguard
EMG DG20 David Gilmour Wired Pickguard
New from $329.00 SAVE 28%
or 8 payments
of $41.13
details
In Stock
Free 2-Day Shipping
Install this pickguard pre-wired with EMG SA single-coil pickups, an EXG Guitar Expander, an SPC Presence Control, and master volume -- just like Gilmour's. Learn more...
Schecter Hellraiser C-1 FR-S Electric Guitar
Schecter Hellraiser C-1 FR-S Electric Guitar
(6)
New from $1,089.00 SAVE 29%
or 18 payments
of $60.50
details
In Stock
Free 2-Day Shipping
This stunning mahogany Schecter delivers incredible tone with an active EMG 81 pickup, plus a Sustainiac electromagnetic driver for never-ending sustain. Learn more...
Schecter C-6 Plus Electric Guitar
Schecter C-6 Plus Electric Guitar
(1)
New from $349.00 SAVE 28%
or 8 payments
of $43.63
details
In Stock
Free 2-Day Shipping
The C-6 Plus is an affordable Diamond Series Schecter designed for heavy metal players who want to pull off searing leads as well as thick, crunchy rhythms. Learn more...
Schecter Nick Johnston Diamond Traditional Electric Guitar
(4)
New from $699.00 SAVE 29%
or 12 payments
of $58.25
details
In Stock
Free 2-Day Shipping
Enjoy many of the features of Nick Johnston's beautiful custom shop models in this signature model, with a price that's attainable for working musicians. Learn more...
Schecter C-7 FR-S Apocalypse Electric Guitar, 7-String
Schecter C-7 FR-S Apocalypse Electric Guitar, 7-String
(2)
New from $1,369.00 SAVE 29%
or 18 payments
of $76.06
details
In Stock
Free 2-Day Shipping
At least the Apocalypse will bring incredible tone. This Schecter has a Sustainiac pickup for unending notes and a Floyd Rose tremolo to dive bomb to hell. Learn more...
Schecter Reaper 6FRS Electric Guitar
Schecter Reaper 6FRS Electric Guitar
(1)
New from $1,069.00 SAVE 30%
or 18 payments
of $59.39
details
In Stock
Free 2-Day Shipping
Perfect for the needs of the modern guitarist, the Reaper 6FRS features an attractive poplar burl top, Sustainiac electronics, and a Floyd Rose 1500 tremolo. Learn more...
1 - 20 of 140
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
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We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!