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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds is awesome, simple as that. The payments are convenient, customer service is great, returns are a no-hassle affair." - Customer on October 10, 2019
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Alvarez MD60BG Masterworks Dreadnought Acoustic Guitar (with Case)
(5)
New from $599.99 SAVE 19%
Like New $519.95 SAVE 30%
or 12 payments
of $50.00
details
In Stock
Free 2-Day Shipping
This Alvarez MD60BG dreadnought is made from all-solid woods, from its Sitka spruce top to its African mahogany back and sides, for uncompromising tone. Learn more...
Silvertone SD3000 Acoustic Guitar Package
Silvertone SD3000 Acoustic Guitar Package
New from $91.95 SAVE 53%
Like New $79.95 SAVE 59%
or 6 payments
of $15.33
details
In Stock
Free 2-Day Shipping
Start playing guitar on this full-size dreadnought acoustic! An incredible value, this pack includes a digital tuner, padded gig bag, strap, picks and more. Learn more...
Alvarez AP66 Parlor Acoustic Guitar
Alvarez AP66 Parlor Acoustic Guitar
New from $339.99 SAVE 33%
or 8 payments
of $42.50
details
In Stock
Free 2-Day Shipping
This parlor-sized acoustic guitar offers charming vintage looks, easy playability, and crystal-clear tones for performers and hobbyists alike. Learn more...
Alvarez MDA66SHB Masterworks Dreadnought Acoustic Guitar (with Case)
(3)
New from $599.95 SAVE 33%
Like New $519.95 SAVE 42%
or 12 payments
of $50.00
details
In Stock
Free 2-Day Shipping
With a solid African mahogany top, back and sides, this dreadnought produces a refined midrange. The Acacia koa binding only adds to the guitar's beauty. Learn more...
Alvarez MFA66SHB Masterworks Folk Acoustic Guitar (with Case)
(7)
New from $599.95 SAVE 33%
or 12 payments
of $50.00
details
In Stock
Free 2-Day Shipping
Made with hand-selected solid African mahogany and a real bone nut and saddle, the Alvarez Masterworks MFA66SHB delivers booming, dynamic response. Learn more...
Alvarez Yairi FYM66HD Masterworks Acoustic Guitar (with Case)
New from $2,499.99 SAVE 34%
or 12 payments
of $208.34
details
In Stock
Free 2-Day Shipping
Built from solid Honduran mahogany that's been seasoned for a minimum of 40 years, this Alvarez Yairi FYM66HD Masterworks acoustic is highly responsive. Learn more...
Washburn Timeless Parlor Acoustic Guitar (with Case)
New from $1,199.00 SAVE 43%
or 12 payments
of $99.92
details
In Stock
Free 2-Day Shipping
Built with a reclaimed European fir top that's dated to be at least 140 years old, this Washburn parlor acoustic guitar rings with truly "timeless" tone. Learn more...
Alvarez Yairi DYMR70 Masterworks Dreadnought Acoustic Guitar (with Case)
(1)
New from $1,999.99 SAVE 33%
or 12 payments
of $166.67
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Only 1 Left!
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This Yairi-built guitar is nothing short of a masterpiece! A special group of luthiers handcrafted the DYMR70 dreadnought to deliver amazing tone. Learn more...
Alvarez Delta 00 Grand Concert Acoustic Guitar
(1)
New from $399.99 SAVE 33%
or 8 payments
of $50.00
details
Only 1 Left!
Free Ground Shipping Free Ground Shipping
This Delta 00 stays true to its roots with quarter-sawn, hand-scalloped bracing that sits back from the soundhole for a vintage, slightly compressed tone. Learn more...
Alvarez ABT60 Baritone Acoustic Guitar
Alvarez ABT60 Baritone Acoustic Guitar
(4)
New from $399.95 SAVE 33%
or 8 payments
of $50.00
details
In Stock
Free 2-Day Shipping
Add some extra depth to your sound with an acoustic baritone guitar. This Alvarez features a mahogany body for excellent tonal definition. Learn more...
Alvarez RF26SSBAGP Acoustic Guitar Pack
Alvarez RF26SSBAGP Acoustic Guitar Pack
New from $199.99 SAVE 33%
or 6 payments
of $33.34
details
In Stock
Free 2-Day Shipping
With a bag, tuner, strap, picks, and cleaning cloth included, the RF26SSBAGP starter pack has everything you need, including a smooth-playing Alvarez guitar! Learn more...
Alvarez Masterworks MF60OM Acoustic Guitar (with Case)
New from $599.99 SAVE 33%
or 12 payments
of $50.00
details
In Stock
Free 2-Day Shipping
Made completely of solid woods, the Alvarez Masterworks MF60OM offers great acoustic tones and a strong build quality. Bring it to any gig for any style. Learn more...
Alvarez AD60 Dreadnought Acoustic Guitar
Alvarez AD60 Dreadnought Acoustic Guitar
(4)
New from $299.95 SAVE 33%
or 8 payments
of $37.50
details
In Stock
Free 2-Day Shipping
Get the rich clarity of a mahogany-bodied dreadnought. The AD60 features elegant binding and premium tuners. Learn more...
Alvarez AGW77AR Grand Auditorium Artist Series Armrest Acoustic Guitar
New from $499.99 SAVE 33%
or 8 payments
of $62.50
details
Only 1 Left!
Free Ground Shipping Free Ground Shipping
Play comfortably for hours thanks to this Alvarez AGW77AR's flamed maple beveled armrest, beautifully contrasted against its bursted walnut top. Learn more...
Alvarez LJ2 Little Jumbo Acoustic Guitar (with Gig Bag)
(2)
New from $299.99 SAVE 33%
or 8 payments
of $37.50
details
Only 1 Left!
Free 2-Day Shipping
Small yet serious, the Alvarez LJ2 Little Jumbo acoustic has a solid spruce top, genuine bone nut & saddle, and hand-scalloped bracing for jumbo-sized tone. Learn more...
Alvarez Delta DeLite Grand Concert Acoustic Guitar (with Gig Bag)
Alvarez Delta DeLite Grand Concert Acoustic Guitar (with Gig Bag)
(1)
New from $299.99 SAVE 33%
or 8 payments
of $37.50
details
Only 2 Left!
Free 2-Day Shipping
Small, light, and portable with a soulful sound, the Alvarez Delta Delite Grand mini acoustic guitar is delight to play, and comes with a padded travel bag! Learn more...
Alvarez Yairi DYM70 Masterworks Dreadnought Acoustic Guitar (with Case)
(1)
 
Like New $1,724.00
Only 1 Left!
Free 2-Day Shipping
This traditional-style dreadnought is filled with detailed features like its direct-coupled bridge that gives it a well-balanced tone. Learn more...
Silvertone SD10 Acoustic Guitar Package
Silvertone SD10 Acoustic Guitar Package
New from $112.95 SAVE 54%
or 6 payments
of $18.83
details
In Stock
Free Ground Shipping Free Ground Shipping
Make a bold statement from the start with this beginner's package. It includes a black acoustic guitar, tuner, instructional DVD, gig bag, picks, and strap. Learn more...
Washburn Bella Tono Novo S9 Acoustic Guitar
Washburn Bella Tono Novo S9 Acoustic Guitar
New from $179.00 SAVE 44%
or 6 payments
of $29.84
details
Preorder Today
Free Ground Shipping Free Ground Shipping
Great for beginners, the eye catching looks of the Washburn Bella Tono Novo S9 help inspire any newcomer at an affordable price point. Learn more...
Washburn G Mini Acoustic Guitar (with Gig Bag)
Washburn G Mini Acoustic Guitar (with Gig Bag)
New from $179.00 SAVE 43%
or 6 payments
of $29.84
details
In Stock
Free 2-Day Shipping
With its 7/8 scale, select spruce top and grand auditorium travel size, the Washburn G Mini acoustic guitar is idea for the traveling musician or beginner. Learn more...
1 - 20 of 30
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Questions? Our gear experts can help!
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
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Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!