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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds is the best website I've used to order DJ gear from! Fast shipping and great payment plans!" - customer on August 18, 2019
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Epiphone Limited Edition Peter Frampton Les Paul Custom PRO Electric Guitar
(3)
New from $899.00 SAVE 40%
or 12 payments
of $74.92
details
In Stock
Free 2-Day Shipping
An incredibly accurate recreation of Peter Frampton's iconic guitar, this Epiphone Les Paul Custom features ProBucker and CeramicPRO open-coil humbuckers. Learn more...
Epiphone Prophecy Les Paul Custom Plus EX Electric Guitar with Case
New from $799.00 SAVE 40%
or 12 payments
of $66.59
details
In Stock
Free 2-Day Shipping
Shredders take note: the Epiphone Prophecy Les Paul Custom Plus EX is back, and it's loaded with high-output EMG 81 and 85 active pickups and black hardware. Learn more...
Epiphone Limited Edition Joe Bonamassa ES-355 Electric Guitar (with Case)
(2)
New from $999.00 SAVE 40%
or 12 payments
of $83.25
details
In Stock
Free 2-Day Shipping
Based on Joe's own 355, the Epiphone Joe Bonamassa ES-355 has ProBucker pickups, a semi-hollow archtop profile and gold hardware just like Smokin' Joe likes! Learn more...
Schecter C1 Hellraiser Electric Guitar
New from $839.00 SAVE 30%
or 12 payments
of $69.92
details
In Stock
Free 2-Day Shipping
The Schecter C-1 Hellraiser is one rough customer. With dual EMG humbuckers, a set neck and 24 jumbo frets, the C-1 Hellraiser was built to rock. Learn more...
Epiphone Les Paul Tribute Plus Electric Guitar with Case
New from $849.00 SAVE 40%
or 12 payments
of $70.75
details
In Stock
Free 2-Day Shipping
With a set of genuine Gibson USA '57 Classic humbuckers, this Les Paul wails with fat PAF-style rock tone -- and the flame maple top looks killer to boot. Learn more...
Schecter Reaper 7MS Electric Guitar, 7-String
(2)
New from $949.00 SAVE 29%
or 12 payments
of $79.09
details
In Stock
Free 2-Day Shipping
Say goodbye to intonation issues with the multi-scale Reaper 7MS. This axe also includes a poplar burl top and a pair of Diamond Decimator Blade pickups. Learn more...
Epiphone Prophecy Les Paul Custom Plus GX Electric Guitar with Case
New from $799.00 SAVE 40%
or 12 payments
of $66.59
details
In Stock
Free 2-Day Shipping
This hot-rodded Epiphone Prophecy Les Paul boasts a quilted maple top and a powerful 490R/498T humbucker complement, complete with push/pull coil-tapping. Learn more...
Epiphone Limited Edition Johnny A Custom Electric Guitar (with Case)
(5)
New from $999.00 SAVE 40%
or 12 payments
of $83.25
details
In Stock
Free 2-Day Shipping
Built for renowned guitarist, Johnny A, this signature model features Gibson '57 Classic humbuckers, a Bigsby B70 vibrato and a beautiful flamed maple top. Learn more...
Epiphone Limited Edition Lzzy Hale Explorer Electric Guitar (with Case)
(3)
New from $849.00 SAVE 40%
or 12 payments
of $70.75
details
In Stock
Free 2-Day Shipping
Create a musical Halestorm with the Lzzy Hale signature Epiphone Explorer. The white and gold color scheme with block inlays make this one classy Explorer! Learn more...
Schecter Hellraiser Hybrid PT Electric Guitar
(2)
New from $949.00 SAVE 29%
or 12 payments
of $79.09
details
In Stock
Free 2-Day Shipping
Blending the best of two models, the Schecter Hellraiser Hybrid PT gives you the comfort of an SLS ultra-slim neck and aggressive EMG tone of a Hellraiser. Learn more...
Sterling by Music Man Majesty John Petrucci Signature Electric Guitar
(1)
New from $899.99 SAVE 30%
or 12 payments
of $75.00
details
In Stock
Free 2-Day Shipping
This ergonomic Sterling Majesty axe sports Petrucci's favorite features, like locking tuners, custom pickups, active boost and radical carbon fiber looks. Learn more...
Epiphone Limited Edition Matt Heafy Les Paul Custom Electric Guitar
(7)
New from $899.00 SAVE 40%
or 12 payments
of $74.92
details
Only 1 Left!
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EMG active humbuckers and a maple top cloaked in a black Ebony gloss coat promises hellish tone to those brave enough to tap into this guitar's evil powers. Learn more...
Schecter Hellraiser Hybrid C-8 Electric Guitar, 8-String
Schecter Hellraiser Hybrid C-8 Electric Guitar, 8-String
(5)
New from $1,089.00 SAVE 29%
Like New $919.95 SAVE 40%
or 18 payments
of $60.50
details
In Stock
Free 2-Day Shipping
Unleash some heavy riffs with this brutal 8-string guitar. Its EMG active humbuckers and legendary Schecter style make it the perfect axe for raising hell. Learn more...
Epiphone Les Paul Ultra III Electric Guitar
New from $799.00 SAVE 40%
or 12 payments
of $66.59
details
In Stock
Free 2-Day Shipping
With all the swagger of a classic LP, plus modern features like a Shadow NanoMag pickup and USB output, the Epiphone Les Paul Ultra III gives you an edge. Learn more...
Schecter Damien Platinum 6 FR-S Sustainiac Electric Guitar
(6)
New from $839.00 SAVE 30%
or 12 payments
of $69.92
details
In Stock
Free 2-Day Shipping
With a Sustainiac pickup, EMG Active 81 pickup and Floyd Rose tremolo, the Schecter Damien Platinum 6 FR-S guitar will blow minds and keep your fingers busy. Learn more...
Epiphone Limited Edition Matt Heafy Les Paul Custom-7 Electric Guitar, 7-String
(7)
New from $949.00 SAVE 40%
Like New $789.95 SAVE 50%
or 12 payments
of $79.09
details
Only 1 Left!
Free 2-Day Shipping
This 7-string beast boasts active EMG-707 and 81-7 pickups and a blacked-out ebony gloss finish to help you get in touch with your dark side. Learn more...
Schecter Sun Valley Super Shredder FR S Electric Guitar
(4)
New from $789.00 SAVE 28%
or 12 payments
of $65.75
details
In Stock
Free 2-Day Shipping
It's not called the Sun Valley Super Shredder for nothing. This axe dishes searing leads via EMG and Sustainiac pickups and a Floyd Rose Hot Rod tremolo. Learn more...
Schecter Hellraiser Hybrid C-1 Electric Guitar
(7)
New from $949.00 SAVE 29%
Like New $854.95 SAVE 36%
or 12 payments
of $79.09
details
In Stock
Free 2-Day Shipping
This Schecter axe is made for metal. Its ultra-thin C-shaped neck profile, compound-radius fretboard, and active EMG pickups make for effortless shredding. Learn more...
Schecter C1 Hellraiser FR Electric Guitar with Floyd Rose
New from $949.00 SAVE 29%
or 12 payments
of $79.09
details
In Stock
Free 2-Day Shipping
With a set 3-piece mahogany neck, high-output EMG 81/85 humbuckers and a Floyd Rose tremolo, the Schecter C-1 Hellraiser FR guitar was born to raise hell. Learn more...
Epiphone Limited Edition Dave Rude Flying V Electric Guitar (with Case)
New from $799.00 SAVE 40%
or 12 payments
of $66.59
details
In Stock
Free 2-Day Shipping
Take to the stars with this signature Flying V from Tesla's Dave Rude. The instrument's okoume body and ProBucker humbuckers add some heat to your sound. Learn more...
1 - 20 of 37
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

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No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

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With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

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4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

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5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!