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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "Financing is easy -- products came without damage and were on time. I've bought several things and have not been disappointed." - Customer on October 4, 2019
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Fender American Acoustasonic Telecaster Electric Guitar (with Case)
(2)
New from $1,999.99
Like New $1,739.00
or 12 payments
of $166.67
details
In Stock
Free 2-Day Shipping
Explore the tonal options of the Acoustasonic Tele! Blend sound from the magnetic pickup with the Fishman-designed Acoustic Engine for a variety of sounds. Learn more...
Gibson Hummingbird Standard Acoustic-Electric Guitar (with Case)
New from $3,849.00 SAVE 22%
or 12 payments
of $320.75
details
Only 2 Left!
Free 2-Day Shipping
The iconic look and sound of the Hummingbird sings on. This square-shouldered beauty features a Sitka spruce top and familiar illustrated pickguard. Learn more...
Fender Custom Shop 1965 Journeyman Relic Stratocaster (with Case)
New from $3,999.00
or 12 payments
of $333.25
details
Only 1 Left!
Free 2-Day Shipping
Vintage features blended with modern upgrades make this Strat a unique addition to any collection, and the broken-in feel makes this guitar feel at home. Learn more...
Ernie Ball Music Man Majesty 7 Electric Guitar, 7-String (with Case)
New from $3,199.00
or 12 payments
of $266.59
details
Only 1 Left!
Free 2-Day Shipping
Extreme high-performance with an extended low end is the name of the game for John Petrucci's stunning signature 7-string Majesty from Ernie Ball Music Man. Learn more...
Gibson Limited Run Custom Shop Les Paul Electric Guitar (with Case)
(1)
New from $3,999.00 SAVE 29%
Like New $2,869.00 SAVE 49%
or 12 payments
of $333.25
details
In Stock
Free 2-Day Shipping
As Gibson's top-of-the-line model, the Les Paul Custom never goes out of style. This limited-run axe offers Custom Bucker pickups and "tuxedo" appointments. Learn more...
Gibson 2019 ES-335 Figured Semi-Hollowbody Electric Guitar (with Case)
New from $3,699.00 SAVE 29%
Like New $3,219.00 SAVE 38%
or 12 payments
of $308.25
details
Only 1 Left!
Free 2-Day Shipping
If you can pry your eyes away from this ES-335's striking figured top, you'll love the vintage tone and clarity of its MHS humbuckers and semi-hollowbody. Learn more...
Gibson 2017 Custom Les Paul Custom (with Case)
(2)
 
Like New $3,484.00
Only 2 Left!
Free 2-Day Shipping
Featuring classy appointments like gold hardware, extensive binding, and mother-of-pearl inlays, the Gibson Les Paul Custom is always a fantastic choice. Learn more...
Gibson Exclusive Les Paul Custom VOS Electric Guitar (with Case)
New from $3,999.00 SAVE 29%
or 12 payments
of $333.25
details
In Stock
Free 2-Day Shipping
Gibson aged the venerable Les Paul Custom with their stylish VOS treatment to create one gorgeous guitar. This axe features CustomBuckers for unmatched tone. Learn more...
Gibson Songwriter Cutaway Acoustic-Electric Guitar (with Case)
New from $3,099.00 SAVE 22%
Like New $2,699.00 SAVE 32%
or 12 payments
of $258.25
details
In Stock
Free 2-Day Shipping
With clear tone and a comfortable feel, this Songwriter also adds a cutaway to reach the highest frets. A Sitka spruce top projects a lively, complex sound. Learn more...
Ernie Ball Music Man Majesty Electric Guitar (with Case)
New from $2,999.00
or 12 payments
of $249.92
details
Only 2 Left!
Free 2-Day Shipping
When your playing requires a guitar that can handle anything, look no further than the Majesty. Blend piezo and magnetic pickups for a variety of sounds. Learn more...
Fender Custom Shop Limited Edition '60s Relic Stratocaster Electric Guitar (with Case)
New from $3,950.00
or 12 payments
of $329.17
details
In Stock
Free 2-Day Shipping
With a full relic treatment, this Custom Shop '60s Relic Strat shows the natural wear and tear of years of use -- down to rusty hardware and aged parts. Learn more...
Fender Custom 1956 Strat Heavy Relic Electric Guitar, with Maple Fingerboard (with Case)
New from $3,850.00
or 12 payments
of $320.84
details
Only 1 Left!
Free 2-Day Shipping
Looking like a well-loved instrument from Fender's golden age, this Custom Shop Strat features a heavily aged ash body with a premium quartersawn maple neck. Learn more...
Fender Custom Shop Limited Edition '57 Heavy Relic Stratocaster Electric Guitar (with Case)
New from $3,999.00
or 12 payments
of $333.25
details
In Stock
Free 2-Day Shipping
Hand-selected at the NAMM Show, this Fender Custom Shop '57 Heavy Relic Strat features a quartersawn, one-piece maple neck and hand-wound '57 Strat pickups. Learn more...
Ernie Ball Music Man JP15-7 BFR Electric Guitar (with Case)
New from $3,799.00
or 12 payments
of $316.59
details
Only 2 Left!
Free 2-Day Shipping
This limited edition guitar has a translucent cherry burst finish, a spalted maple top, roasted maple fretboard, and is hand signed by John Petrucci. Learn more...
Gibson SJ-200 Studio Jumbo Acoustic-Electric Guitar (with Case)
New from $2,999.00 SAVE 22%
or 12 payments
of $249.92
details
Only 2 Left!
Free 2-Day Shipping
This beautiful Gibson SJ-200 Studio jumbo acoustic is a high-performance cousin of the SJ-200 "king of the flat-tops," based on the same iconic design. Learn more...
Gibson Songwriter Acoustic-Electric Guitar (with Case)
New from $2,399.00 SAVE 22%
Like New $2,614.00 SAVE 32%
or 12 payments
of $199.92
details
In Stock
Free 2-Day Shipping
Look and sound amazing on any stage with this Songwriter model. Rosewood back and sides complement the Sitka spruce top for an articulate, punchy tone. Learn more...
Gibson Exclusive Les Paul Custom VOS Electric Guitar, Bolivian Rosewood Fingerboard (with Case)
New from $3,999.00 SAVE 29%
or 12 payments
of $333.25
details
In Stock
Free 2-Day Shipping
Gibson's Custom Shop creates guitars from the best materials -- like this VOS Les Paul, with a long neck tenon and solid mahogany body that sustain for days. Learn more...
Gibson SJ-200 Studio Special Rosewood Acoustic-Electric Guitar (with Case)
New from $3,699.00 SAVE 30%
or 12 payments
of $308.25
details
In Stock
Free 2-Day Shipping
With its crisp Sitka spruce top, gorgeous chocolate-colored rosewood back and sides, and LR Baggs VTC electronics, this SJ-200 is ready to take on anything. Learn more...
Gibson 2019 ES-275 Thinline Hollowbody Electric Guitar (with Case)
New from $2,999.00 SAVE 29%
or 12 payments
of $249.92
details
Only 1 Left!
Free 2-Day Shipping
A classic Gibson jazz guitar gets reinvented with a more comfortable shape in this Thinline ES-275. Dial in a bevy of classic tones with MHS humbuckers. Learn more...
Gibson 2019 ES-275 Figured Thinline Semi-Hollowbody Electric Guitar (with Case)
(1)
New from $3,649.00 SAVE 29%
Like New $3,569.00 SAVE 38%
or 12 payments
of $304.09
details
Only 1 Left!
Free 2-Day Shipping
From jazz to classic rock 'n' roll, there's nothing quite like a Gibson semi-hollowbody guitar. This ES-275 features beautiful AAA-flamed maple construction. Learn more...
1 - 20 of 46
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800-zZounds (800-996-8637)
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
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Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!