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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "Best payment plans in the music business. I'm owning instruments I could never get otherwise. You certainly can't beat the 0 interest as well." - Customer on November 30, 2019
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Gator GFW-GTR-AMP Guitar Combo Amplifier Stand
Gator GFW-GTR-AMP Guitar Combo Amplifier Stand
New from $43.99 SAVE 38%
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Can't hear yourself at practice or on stage? Get your amp on this Gator stand and tilt your sound up toward your ears -- instead of through your legs. Learn more...
Ernie Ball Wide Neoprene Polylock Guitar Strap
Ernie Ball Wide Neoprene Polylock Guitar Strap
New from $39.99 SAVE 33%
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on orders $59.00+ details
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Extra-wide, extra-comfortable! The Ernie Ball Wide neoprene Polylock strap offers a strap width of 3", locking strap ends and a cushiony neoprene material. Learn more...
Electro-Harmonix Single Expression Pedal
Electro-Harmonix Single Expression Pedal
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Express yourself with the fine-tunable sweep of the Electro-Harmonix Single Expression Pedal, built from advanced polymer for lightweight roadworthiness. Learn more...
Ernie Ball Slinky Flatwound Electric Bass Strings
Ernie Ball Slinky Flatwound Electric Bass Strings
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Supremely smooth with impeccable tone, these Ernie Ball Flatwound bass strings feature cobalt ribbon wrap for a bright tone that's anything but dull. Learn more...
Franklin 3" Leather Guitar Strap
Franklin 3" Leather Guitar Strap
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This 3 inch leather guitar strap is handcrafted in Franklin, Tennessee. It's made from natural caramel leather with contrasting gold stitching. Learn more...
Ernie Ball Super Lock Guitar Strap Locks
Ernie Ball Super Lock Guitar Strap Locks
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Be confident in your strap locks! Made of nickel-plated steel, Ernie Ball Super Lock strap locks hold your guitar safely with a 360-degree secure connection. Learn more...
Franklin GLC Link Glove Leather Guitar Strap
Franklin GLC Link Glove Leather Guitar Strap
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A unique link construction gives this guitar strap a raw, distinctive look, and also adds elasticity, which is great for highly active players. Learn more...
Jackson Dinky Minion Gig Bag
Jackson Dinky Minion Gig Bag
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Protect your Dinky Minion with this stylish gig bag! Get max protection with the 15mm-thick foam padding and store your accessories in the external pockets. Learn more...
Seymour Duncan SA3SC Woody SC Acoustic Guitar Pickup
Seymour Duncan SA3SC Woody SC Acoustic Guitar Pickup
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This pickup offers a clear, bright tone minus the feedback. Included is a 14 ft. cable and a cloth drawstring storage bag. Learn more...
Ernie Ball Musician's Tool Kit
Ernie Ball Musician's Tool Kit
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Whether you need to set up your guitar or do a quick string change, Ernie Ball's musician's tool kit has everything you need, all in one case. Learn more...
Ernie Ball CradleTune Chromatic Tuner
Ernie Ball CradleTune Chromatic Tuner
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Save time during string changes and setups with the Ernie Ball CradleTune! This smart device props up your guitar neck and acts as a clip-on tuner. Learn more...
Ernie Ball Power Peg Pro String Winder
Ernie Ball Power Peg Pro String Winder
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Speed up your re-stringing time by up to 80 percent with the Ernie Ball Power Peg Pro. It's designed to wind anything from ukes to electric basses. Learn more...
Ernie Ball Padded Neoprene Electric Guitar Strap
Ernie Ball Padded Neoprene Electric Guitar Strap
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If you suffer from strain or chronic pain, the ultra-comfortable Ernie Ball Padded Neoprene guitar strap will help alleviate pain. Learn more...
Electro-Harmonix Signal Pad Attenuator Pedal
(1)
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Use the Signal Pad attenuator to mimic a two-channel setup on any tube amp. Crank up your amp for sizzling overdrive, then kick on the pedal for less gain. Learn more...
Electro-Harmonix Nano LPB1 Linear Power Booster
Electro-Harmonix Nano LPB1 Linear Power Booster
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Control the gain and saturation of your amp with this power booster pedal. It's an exact replica of the 1968 model. Learn more...
Electro-Harmonix Switchblade Plus Channel Switcher Pedal
Electro-Harmonix Switchblade Plus Channel Switcher Pedal
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Stomp on the Switchblade Plus to add a healthy dose of versatility to your rig. This ABY pedal allows you to select between two destinations, or engage both. Learn more...
Ernie Ball Cobalt Regular Slinky Electric Bass Guitar Strings
Ernie Ball Cobalt Regular Slinky Electric Bass Guitar Strings
New from $29.99 SAVE 54%
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Get the best tone possible out of your bass! Ernie Ball Cobalt strings yield a higher dynamic range for crisp highs and deep, booming lows. Learn more...
Ernie Ball Earthwood 2070 4-String Acoustic Bass Strings
Ernie Ball Earthwood 2070 4-String Acoustic Bass Strings
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Perfect for Country, Americana, and Roots-style music, these copper-wound strings give you maximum clarity and a mellow, chiming tone. Learn more...
Electro-Harmonix Nano Clone Analog Chorus Pedal
Electro-Harmonix Nano Clone Analog Chorus Pedal
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Get lush, shimmering true-analog chorus with none of the hassle. Just plug in, turn on, and crank up the rate knob on the EHX Nano Clone -- it's that easy! Learn more...
Zoom FS01 Footswitch
Zoom FS01 Footswitch
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Use this footswitch for a variety of purposes. It is designed for use with a variety of Zoom multi-effects models. Learn more...
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Questions? Our gear experts can help!
800-zZounds (800-996-8637)
When you call, mention priority code 20M-M15K. Llame Gratis en Español: 844-432-7449
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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Available on
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!