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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds has been great. Fast shipping, manageable payment plans, and good customer support. What more can you ask for?" - Customer on October 31, 2017
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PRS Paul Reed Smith 2018 SE Custom 24 Electric Guitar (with Gig Bag)
(7)
New from $789.00
or 12 payments
of $65.75
details
In Stock
Free 2-Day Shipping
The PRS Paul Reed Smith 2018 SE Custom 24 Electric Guitar brings the original PRS design platform to the high-quality, more affordable SE line up of instruments.... Learn more...
PRS Paul Reed Smith 2018 SE Standard 24 Electric Guitar
PRS Paul Reed Smith 2018 SE Standard 24 Electric Guitar
(6)
New from $499.00
or 8 payments
of $62.38
details
In Stock
Free 2-Day Shipping
The PRS Paul Reed Smith 2018 SE Standard 24 is a workhorse guitar that is ideal for the studio and the stage.... Learn more...
PRS Paul Reed Smith CE24 Electric Guitar (with Gig Bag)
(7)
New from $1,699.00
or 12 payments
of $141.59
details
In Stock
Free 2-Day Shipping
Since the dawn of rock and roll, the snap and response that comes from a bolt-on neck guitar has been an essential part of the mix. These attributes have, in turn, b... Learn more...
PRS Paul Reed Smith 2018 SE Mark Holcomb Electric Guitar (with Gig Bag)
(2)
New from $959.00
or 12 payments
of $79.92
details
In Stock
Free 2-Day Shipping
The PRS Paul Reed Smith 2018 SE Mark Holcomb model truly stands on its own in the PRS lineup and delivers addictive playability thanks to some unique specifications.... Learn more...
PRS Paul Reed Smith SE Zach Myers Semi-Hollowbody Electric Guitar
(4)
New from $799.00
or 12 payments
of $66.59
details
In Stock
Free 2-Day Shipping
The PRS Paul Reed Smith SE Zach Myers has enough features to satisfy even the most demanding musicians. The resonance of the semi-hollow body paired with the smooth ... Learn more...
Charvel Pro Mod DK24 HH FR Electric Guitar, with Maple Fingerboard
New from $999.99 SAVE 27%
or 12 payments
of $83.34
details
In Stock
Free 2-Day Shipping
A powerful tone machine built for the harder side of rock, the new Charvel Pro-Mod DK24 HH FR M QM comes supercharged with premium features.... Learn more...
Charvel Pro Mod DK24 HH FR Electric Guitar, with Maple Fingerboard
(2)
New from $899.99 SAVE 28%
or 12 payments
of $75.00
details
In Stock
Free 2-Day Shipping
A powerful tone machine built for the harder side of rock, the new Charvel Pro-Mod DK24 HH FR M QM comes supercharged with premium features.... Learn more...
PRS Paul Reed Smith 2018 SE Custom 22 Semi-Hollowbody Electric Guitar (with Gig Bag)
(1)
New from $829.00
or 12 payments
of $69.09
details
In Stock
Free 2-Day Shipping
The 2018 PRS Paul Reed Smith SE Custom 22 Semi-Hollowbody Electric Guitar has musical midrange and outstanding resonance.... Learn more...
PRS Paul Reed Smith 2018 SE Mark Tremonti Electric Guitar
New from $779.00
or 12 payments
of $64.92
details
In Stock
Free 2-Day Shipping
The PRS Paul Reed Smith 2018 SE Mark Tremonti provides a powerful voice and classic PRS aesthetic for players ready to rock.... Learn more...
Charvel Pro Mod San Dimas SD1 HH FR Electric Guitar
(4)
New from $781.95 SAVE 28%
Like New $724.95 SAVE 40%
or 12 payments
of $65.17
details
In Stock
Free 2-Day Shipping
Southern California is a hotbed of guitar innovation, from new musical styles and sounds to hot-rodded high-performance guitar designs. The Charvel Pro-Mod San Dimas... Learn more...
PRS Paul Reed Smith SE Custom 24 Electric Guitar, Left-Handed (with Gig Bag)
(1)
New from $829.00
or 12 payments
of $69.09
details
In Stock
Free 2-Day Shipping
The PRS SE Custom 24 is the quintessential SE instrument, designed to faithfully reflect the PRS model that started it all. The PRS SE Custom 24 Lefty brings classic... Learn more...
Charvel Guthrie Govan Artist Signature Electric Guitar (with Case)
(2)
New from $2,999.99 SAVE 26%
Like New $2,539.00 SAVE 37%
or 12 payments
of $250.00
details
In Stock
Free 2-Day Shipping
As a preeminent modern virtuoso, U.K. guitar master Guthrie Govan dazzles all who hear his playing. Charvel spent two years of meticulous development with Govan to f... Learn more...
PRS Paul Reed Smith S2 Satin Singlecut Standard Electric Guitar
(1)
New from $1,049.00
or 12 payments
of $87.42
details
Only 1 Left!
Free Ground Shipping Free Ground Shipping
The modern guitarist needs options, and the S2 Singlecut Standard Satin has that modern versatility with a classic vibe.... Learn more...
PRS Paul Reed Smith 2018 SE Custom 22 Electric Guitar (with Gig Bag)
(1)
New from $789.00
or 12 payments
of $65.75
details
In Stock
Free 2-Day Shipping
The PRS Paul Reed Smith SE Custom 22 Electric Guitar adds a more vintage tone and feel to the traditional Custom platform.... Learn more...
Charvel Pro Mod San Dimas SD1 HH HT Electric Guitar
New from $799.99 SAVE 28%
or 12 payments
of $66.67
details
In Stock
Free 2-Day Shipping
Hot-rodded for breakneck performance, versatile sound and exquisite style, the Charvel Pro Mod San Dimas SD1 HH HT Electric Guitar is packed with innovative design e... Learn more...
Charvel Pro Mod Dimas Style 1 HH FR Electric Guitar
(1)
New from $849.99 SAVE 27%
Like New $719.95 SAVE 39%
or 12 payments
of $70.84
details
In Stock
Free 2-Day Shipping
An ideal instrument for dazzling high-speed playing, the Charvel San Dimas Style 1 HH FR M QM boasts scorching sound, stunning style and grin-inducing playing feel a... Learn more...
PRS Paul Reed Smith 2018 SE Santana Electric Guitar (with Gig Bag)
New from $799.00
or 12 payments
of $66.59
details
In Stock
Free Ground Shipping Free Ground Shipping
The SE Santana in Santana Yellow is the SE guitar that started it all. PRS aimed to build an affordable guitar with quality standards so high Carlos himself could pl... Learn more...
PRS Paul Reed Smith 2018 SE Custom 277 Baritone Electric Guitar (with Gig Bag)
(1)
New from $759.00
or 12 payments
of $63.25
details
In Stock
Free 2-Day Shipping
Built with a longer 27.7" scale length, the 2018 PRS Paul Reed Smith SE Custom 277 Baritone Electric Guitar Baritone is perfect for heavier, more aggressive guitar p... Learn more...
Charvel Joe Duplantier Signature Pro-Mod San Dimas Style 2 Electric Guitar
(1)
New from $599.99 SAVE 27%
or 12 payments
of $50.00
details
In Stock
Free 2-Day Shipping
Charvel proudly honors Duplantier with a distinctively elegant and ferocious signature model worthy of those musical pursuits. The Joe Duplantier Signature San Dimas... Learn more...
PRS Paul Reed Smith Custom 24 Gen III Electric Guitar (with Case)
New from $3,500.00
or 12 payments
of $291.67
details
Only 2 Left!
Free Ground Shipping Free Ground Shipping
The PRS Custom 24 is the original PRS...the guitar Paul Reed Smith took to his first tradeshow in 1985. A perennial favorite with musicians, the Custom 24 with a car... Learn more...
1 - 20 of 87
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

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No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

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With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

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3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

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5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!