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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "Best musical supply company on the web. Superior customer service and they make it easy to acquire the gear you need." - Customer on October 7, 2019
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D'Angelico Bob Weir Signature Premier SS Semi-Hollowbody Electric Guitar (with Gig Bag)
New from $1,099.00
or 12 payments
of $91.59
details
In Stock
Free 2-Day Shipping
Armed for marathon jam sessions with its Bigsby vibrato and coil-tappable humbuckers, this Bob Weir signature will spice up your playing. Learn more...
DRS Racks D36 Accessory Drawer
DRS Racks D36 Accessory Drawer
New from $299.00
or 8 payments
of $37.38
details
In Stock
Free 2-Day Shipping
Make your DRS guitar rack also the place for your pedals, cables, strings and more with this perfectly sized accessories drawer that fits into your rack! Learn more...
D'Angelico Excel Lexington Acoustic-Electric Guitar (with Case)
New from $799.99
or 12 payments
of $66.67
details
In Stock
Free 2-Day Shipping
A classic dreadnought offering huge tone and serious sustain, the Lexington features a solid Sitka spruce top with laminated Macassar ebony back and sides. Learn more...
TKL Zero-Gravity A/F-Style Mandolin Soft Case
TKL Zero-Gravity A/F-Style Mandolin Soft Case
New from $97.99 SAVE 34%
or 6 payments
of $16.34
details
In Stock
Free 2-Day Shipping
Crafted for artists who demand the best for their instrument, the TKL Zero-Gravity mandolin soft case is strong yet light, with backpack/shoulder straps. Learn more...
TKL LTD Archtop Dreadnought Acoustic Guitar Case
TKL LTD Archtop Dreadnought Acoustic Guitar Case
New from $175.99 SAVE 34%
or 6 payments
of $29.34
details
In Stock
Free 2-Day Shipping
Made from a multi-ply wooden shell with plush cushioning inside, the TKL LTD Dreadnought Archtop guitar case keeps your acoustic protected from the elements. Learn more...
Laney IRT-112 Guitar Speaker Cabinet (1x12")
Laney IRT-112 Guitar Speaker Cabinet (1x12")
(2)
New from $229.99 SAVE 25%
or 6 payments
of $38.34
details
In Stock
Free 2-Day Shipping
Complement your Laney IRT amplifier head with this matching cab. The 12-inch HH-designed driver inside gives you plenty of volume to keep up with any band. Learn more...
Laney L5 Studio Guitar Amplifier Head and Audio Interface
New from $739.00 SAVE 26%
Like New $649.95 SAVE 34%
or 12 payments
of $61.59
details
In Stock
Free 2-Day Shipping
As a combo audio interface and amp head, the Laney L5 is like two pieces of gear in one! Crank out up to 5 watts of tube tone from the EL84 power tube. Learn more...
Laney Mini Lionheart Stereo Guitar Combo Amplifier (6 Watts)
Laney Mini Lionheart Stereo Guitar Combo Amplifier (6 Watts)
(1)
New from $89.99 SAVE 25%
Like New $77.95 SAVE 35%
or 6 payments
of $15.00
details
In Stock
Free 2-Day Shipping
With on-board delay and access to thousands of tones via Tonebridge app connectivity, the Laney Mini Lionheart Stereo is the perfect portable guitar amp. Learn more...
Laney A-FRESCO-2 Battery-Powered Acoustic Guitar Amplifier (60 Watts, 1x8")
New from $499.99 SAVE 23%
or 8 payments
of $62.50
details
Only 1 Left!
Free Ground Shipping Free Ground Shipping
Meet your new travel buddy. This mini Laney boasts a rechargeable 24-hour battery, two XLR-1/4" inputs, DI out, and big acoustic sound through an 8" speaker. Learn more...
Charvel Pro Mod DK24 HH HT Electric Guitar, with Maple Fingerboard
(1)
New from $899.99 SAVE 28%
or 12 payments
of $75.00
details
In Stock
Free 2-Day Shipping
When you need high performance without the extras, reach for a Charvel Pro Mod DK24. Its speedy neck, jumbo frets, and screaming pickups deliver every time. Learn more...
Charvel Limited Edition Super Stock SC1 Electric Guitar
New from $1,499.99 SAVE 27%
or 12 payments
of $125.00
details
Preorder Today
Free Ground Shipping Free Ground Shipping
With a heavy relic finish, the Super Stock SC1 is already broken in and comes loaded with an EVH Wolfgang humbucker and Seymour Duncan Li'l Screamin' Demon. Learn more...
Laney Lionheart L5T112 Guitar Combo Amplifier (5 Watts, 1x12")
New from $1,029.00 SAVE 26%
Like New $929.95 SAVE 33%
or 12 payments
of $85.75
details
In Stock
Free 2-Day Shipping
This Laney Lionheart combo amplifier pushes 5 watts of Class A tube power out of a Celestion Heritage G12H speaker, for crisp cleans and creamy overdrive. Learn more...
D'Angelico Premier Tammany Acoustic Guitar
D'Angelico Premier Tammany Acoustic Guitar
(1)
New from $350.00 SAVE 12%
or 8 payments
of $43.75
details
In Stock
Free 2-Day Shipping
Take a portal to the past with this beautifully worn-in Premier Tammany acoustic. Its shallow body depth and C-shaped neck offer supreme playing comfort. Learn more...
D'Angelico Premier Brighton Electric Guitar (with Gig Bag)
(1)
New from $799.99
or 12 payments
of $66.67
details
In Stock
Free 2-Day Shipping
With its deep double cutaways, lightweight alder body and Seymour Duncan Designed humbuckers, the Premier Brighton is the epitome of performance ready. Learn more...
DRS Racks Alpha Bravo Guitar Rack
New from $849.00
or 12 payments
of $70.75
details
In Stock
Free 2-Day Shipping
Stop leaning your guitars and basses on the wall! The DRS Racks Alpha Bravo is a stackable rack system that holds up to 14 instruments in a 38" wide space. Learn more...
Laney Mini Lionheart Stereo Bluetooth Amplifier
Laney Mini Lionheart Stereo Bluetooth Amplifier
New from $109.99 SAVE 26%
or 6 payments
of $18.34
details
In Stock
Free 2-Day Shipping
Play guitar or crank your favorite tunes anywhere with the Bluetooth connectivity of this Laney Mini Lionheart, featuring 2 channels and a stereo output. Learn more...
D'Angelico Hardshell Case for DC Series Electric Guitars
D'Angelico Hardshell Case for DC Series Electric Guitars
New from $110.00
or 6 payments
of $18.34
details
In Stock
Free 2-Day Shipping
Own a D'Angelico DC guitar? This hardshell case is a perfect fit for all D'Angelico DC models from the Premier, Excel and Deluxe series! Learn more...
Laney GH50R Guitar Amplifier Head
New from $1,099.00 SAVE 26%
or 12 payments
of $91.59
details
Only 1 Left!
Free Ground Shipping Free Ground Shipping
Look and sound great on stage with the Laney GH50R. Blend the perfect amount of preamp and power amp overdrive at any volume for incredible, saturated tone. Learn more...
Laney MINI Amp Power Supply
Laney MINI Amp Power Supply
(2)
New from $24.95 SAVE 24%
Play as you Pay®
on orders $59.00+ details
In Stock
Free Ground Shipping Free Ground Shipping
Just because the batteries run out doesn't mean the fun has to. Charge up your portable Laney Mini amp with this power supply and included polarity adapter. Learn more...
Charvel Pro-Mod DK24 HH HT M QM Electric Guitar, Maple Fingerboard
New from $899.99 SAVE 28%
or 12 payments
of $75.00
details
In Stock
Free 2-Day Shipping
Make any tone happen with the Charvel Pro-Mod DK24 HH HT M QM electric. Its No-Load tone control and versatile pickups let you dial in your sound accurately. Learn more...
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800-zZounds (800-996-8637)
When you call, mention priority code 20G-63YR. Llame Gratis en Español: 844-432-7449
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
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No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
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We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!