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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds is the best online music experience there is. Always easy to work with and in this case offered me upgraded shipping to meet my tight timeline. I have never been disappointed with any purchase from zZounds." - customer on May 29, 2019
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Charvel Pro Mod Dimas Style 1 HH FR Electric Guitar
(1)
New from $849.99 SAVE 27%
or 12 payments
of $70.84
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Loud Seymour Duncan pickups and a high-speed neck profile make the Charvel Pro Mod Dimas Style 1 HH FR electric an awesome guitar for serious shredding. Learn more...
Fishman Fluence Modern Set 7-String Electric Guitar Pickup
Fishman Fluence Modern Set 7-String Electric Guitar Pickup
(1)
New from $239.95 SAVE 25%
or 6 payments
of $40.00
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Each Fishman Fluence pickup has two distinct tonal flavors, making this ceramic/alnico set a great choice for versatility, or for dialing in a precise sound. Learn more...
Charvel Pro Mod DK24 HH FR Electric Guitar, with Maple Fingerboard
New from $999.99 SAVE 27%
or 12 payments
of $83.34
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With its compound-radius fretboard, bolt-on neck, and easily adjustable truss rod, the Charvel Pro Mod DK24 HH FR guitar is a power tool for precise playing. Learn more...
Charvel Joe Duplantier Signature Pro-Mod San Dimas Style 2 Electric Guitar
(1)
New from $599.99 SAVE 27%
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Call the monster tone of Gojira up from the depths with this signature Joe Duplantier Pro-Mod from Charvel, equipped with locking tuners and Duncan pickups. Learn more...
Fishman Fluence Killswitch Engage Signature Pickup Set
Fishman Fluence Killswitch Engage Signature Pickup Set
(2)
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of $43.33
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Span the cleanest and most aggressive dirty tone with this pickup set designed in collaboration with Killswitch Engage's Adam Dutkiewicz and Joel Stroeztzel. Learn more...
ESP LTD Eclipse EC-257 Electric Guitar, 7-String
ESP LTD Eclipse EC-257 Electric Guitar, 7-String
New from $449.00 SAVE 30%
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of $56.13
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Generate some seriously obese tones from this devilish LTD 7-stringer. Loaded with ESP-designed LH-150 humbuckers, this guitar breathes fire into your sound. Learn more...
ESP LTD EC-407 Electric Guitar, 7-string
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Like New $589.95 SAVE 50%
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Adding a 7th string to a classic design, the ESP EC-407 screams and growls with EMG 81-7 and 707 pickups, while its mahogany body delivers serious sustain. Learn more...
ESP LTD TE-401 Electric Guitar
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With a classic shape and updated performance, the ESP LTD TE-401 guitar features a mahogany body, set-thru construction and active EMG 60 and 81 pickups. Learn more...
ESP Deluxe Electric Guitar Gig Bag
ESP Deluxe Electric Guitar Gig Bag
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With its plush lining and durable nylon shell, the ESP Deluxe Electric Guitar Gig Bag protects your instrument from dust, dirt, and damage. Learn more...
ESP LTD MH-1000NTQM Electric Guitar
(3)
New from $899.00 SAVE 29%
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Premium hardware components, screaming Seymour Duncan pickups, and a set-thru neck make the ESP LTD MH-1000NTQM a stable and lightning-fast electric guitar. Learn more...
ESP LTD Viper 201B Electric Baritone Guitar
ESP LTD Viper 201B Electric Baritone Guitar
New from $399.00 SAVE 30%
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Made with a set neck, extra-jumbo frets, and humbuckers for solid low-end growl, the ESP LTD Viper 201B is an aggressive and awesomely affordable baritone. Learn more...
ESP LTD EC-1000 Electric Guitar, Left-Handed
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Pairing modern performance with vintage-inspired looks, this left-handed ESP LTD EC-1000 features a mahogany body, EMG pickups and a locking TOM bridge. Learn more...
ESP LTD EC Black Metal Electric Guitar
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A bare-bones bruiser, the EC Black Metal model melts faces without all the fancy stuff. A single "Blackened" Black Winter pickup produces extreme output. Learn more...
ESP LTD Eclipse EC-258 Electric Guitar, 8-String
ESP LTD Eclipse EC-258 Electric Guitar, 8-String
New from $469.00 SAVE 30%
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Belt out some of the raunchiest tones known to man with the EC-258 8-stringer. A pair of LH-308 humbuckers produce tones so fat they're borderline unhealthy. Learn more...
Charvel Pro-Mod San Dimas Style 1 HH FR E Ash Electric Guitar, with Ebony Fingerboard
New from $849.99 SAVE 32%
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Lock it down! The Floyd Rose bridge and reinforced neck of the Pro-Mod San Dimas Style 1 HH ensure that no tuning inaccuracy gets in the way of your playing. Learn more...
ESP LTD Viper-400B Baritone Electric Guitar
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Get low and loud with this 27" scale baritone axe! The Viper-400B features a 3-piece mahogany set neck on a mahogany body loaded with EMG 85/81 humbuckers. Learn more...
Fishman Fluence Will Adler Signature Pickup Set
Fishman Fluence Will Adler Signature Pickup Set
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Good enough for the punishing tones created by Lamb of God's Will Adler, this signature pickup set also sports a worn gold appearance for vintage style. Learn more...
Charvel Pro Mod So Cal SC1 HH FR Electric Guitar
(1)
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Get slick playability out of this Pro-Mod So Cal HH. This ripper is hot-rodded with a high-output set of Seymour Duncan TB-6 and SH-6N Distortion humbuckers. Learn more...
Charvel Pro Mod DK24 HH HT Electric Guitar, with Maple Fingerboard
(1)
New from $899.99 SAVE 28%
Like New $759.95 SAVE 39%
or 12 payments
of $75.00
details
In Stock
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When you need high performance without the extras, reach for a Charvel Pro Mod DK24. Its speedy neck, jumbo frets, and screaming pickups deliver every time. Learn more...
DiMarzio DP228 Crunch Lab Guitar Pickup
DiMarzio DP228 Crunch Lab Guitar Pickup
(1)
New from $84.99 SAVE 29%
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of $14.17
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In Stock
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John Petrucci knows how a pickup should sound. The DP228 is a sonic balance of smooth highs, open lows, and a voicing perfect for high gain tone. Learn more...
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

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No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

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We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

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2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

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4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

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5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!