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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds is extremely flexible and the staff is very friendly. The buying experience and customer service are always great." - customer on April 28, 2019
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Charvel Pro-Mod DK24 HSS 2PT CM Electric Guitar
(1)
New from $999.99 SAVE 26%
or 12 payments
of $83.34
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Get unbelievably full and versatile tone from this Charvel Pro-Mod DK24's HSS pickup configuration, 5-way blade switch and 500k EVH Bourns low-friction pots. Learn more...
Charvel Pro-Mod DK24 HSH 2PT CM Electric Guitar
(1)
New from $999.99 SAVE 26%
or 12 payments
of $83.34
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With a classic alder Dinky style body and a two-piece, bolt-on caramelized maple neck, this Charvel Pro-Mod DK24 is equipped to riff for hours on end. Learn more...
Jackson Pro Series Soloist SL2Q MAH Electric Guitar, Ebony Fingerboard
(5)
New from $999.99 SAVE 26%
Like New $859.95 SAVE 36%
or 12 payments
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This Pro Soloist SL2Q pairs a mahogany body with its maple quilt top. With a 12"-16" compound-radius ebony fretboard, it's a lightning-fast metal machine. Learn more...
Dean Dimebag Dean From Hell CFH Electric Guitar
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of $62.42
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Electrify your audience with the Dimebag Dean From Hell CFH. This axe features powerful pickups and a Floyd Rose tremolo system. Learn more...
Charvel Pro Mod DK24 HH FR Electric Guitar, with Maple Fingerboard
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Capable of musical clean tones as well as gain-heavy riffage, the Charvel Pro Mod DK24 HH FR is a high-performance electric guitar that can handle any style. Learn more...
Jackson Pro Series Signature Mick Thomson Soloist SL2 Electric Guitar, Ebony Fingerboard
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Get blacked out with the Jackson Pro Mick Thomson Soloist -- its super-thin neck profile and Blackout pickups combine to create an evil shredding machine. Learn more...
Jackson Misha Mansoor Juggernaut HT7FM Electric Guitar, 7-String
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With Misha Mansoor's name on this 7-string Jackson axe, you know it's gonna be fast. A graphite-reinforced neck provides stability for effortless shredding. Learn more...
Charvel Pro Mod DK24 HH FR Electric Guitar, with Maple Fingerboard
New from $999.99 SAVE 27%
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of $83.34
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With its compound-radius fretboard, bolt-on neck, and easily adjustable truss rod, the Charvel Pro Mod DK24 HH FR guitar is a power tool for precise playing. Learn more...
Charvel Pro Mod San Dimas SD1 HH FR Electric Guitar, with Ebony Fingerboard
New from $849.99 SAVE 26%
Like New $729.95 SAVE 36%
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of $70.84
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Built for mind-bending speed, this Charvel San Dimas Style 1 features an ash body and graphite-reinforced neck for scorching sound and mean aesthetics. Learn more...
Jackson Pro Series Signature Misha Mansoor Juggernaut HT6 Electric Guitar, Caramelized Maple Fingerboard
New from $799.99 SAVE 26%
Like New $604.95 SAVE 44%
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of $66.67
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With the Misha Mansoor Juggernaut HT6's agile, graphite-reinforced neck and jumbo frets, you can break the speed barrier and achieve supersonic shredding. Learn more...
Charvel Pro Mod So Cal SC1 HH FR Electric Guitar
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Get slick playability out of this Pro-Mod So Cal HH. This ripper is hot-rodded with a high-output set of Seymour Duncan TB-6 and SH-6N Distortion humbuckers. Learn more...
Charvel Pro Mod Dimas Style 1 HH FR Electric Guitar
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Loud Seymour Duncan pickups and a high-speed neck profile make the Charvel Pro Mod Dimas Style 1 HH FR electric an awesome guitar for serious shredding. Learn more...
Charvel Pro Mod SC1 Electric Guitar, Left-Handed (with Maple Fingerboard)
New from $929.99 SAVE 26%
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If shredding is your bag, check out this Charvel Pro Mod SC1 left-handed model. It's loaded with SH-6N and TB-6 pickups for raucous tone. Learn more...
Jackson SLAT8FF Fan Fret Soloist Electric Guitar, 8-String
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A djent or math rock guitarist's weapon, the Jackson SLAT8FF provides huge 8-string range and optimized intonation on every note thanks to fanned frets. Learn more...
Jackson Corey Beaulieu XKV7 V Electric Guitar, 7-String
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Sporting a Floyd Rose tremolo, Seymour Duncan Blackout pickups, neck-thru design and an aggressive "V" body shape, this heavy-metal axe is ready to rip. Learn more...
Jackson Pro Series Soloist SL2P MAH, Mahogany Body with Poplar Burl Top Electric Guitar, Ebony Fingerboard
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Good for "any genre?" Nah. The Jackson Pro Soloist SL2P MAH is a shred-hungry speed demon made to excel in high-gain, high-performance situations. Learn more...
Charvel Pro Mod San Dimas SD1 HH HT Electric Guitar
(1)
New from $799.99 SAVE 28%
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of $66.67
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Hot-rodded for breakneck speed and tone, this Charvel Pro Mod San Dimas features a pair of Seymour Duncan humbuckers and a graphite-reinforced, maple neck. Learn more...
Jackson Pro Series Soloist SL2 Electric Guitar, Ebony Fingerboard
New from $899.99 SAVE 26%
Like New $629.95 SAVE 48%
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of $75.00
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In Stock
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Lead fearlessly with the SL2Q Pro Soloist. With a through-body 3-piece maple neck and 12-16" compound-radius fretboard, this Jackson has an incredible feel. Learn more...
Jackson Pro Series Soloist SL7 HT Hardtail Electric Guitar, 7-String
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New from $949.99 SAVE 26%
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of $79.17
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Hot-rodded with Seymour Duncan SH-6 pickups for teeth-rattling punch and individual string clarity, the Jackson Pro SL7 HT is aggressive and sustain-happy. Learn more...
Jackson SL7 Pro Soloist Electric Guitar, 7-String, with Floyd Rose Tremolo
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New from $999.99 SAVE 26%
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When you absolutely, positively must melt every face in the room with your 7-string skills, accept no substitute -- pick up a Jackson SL7 Pro Series Soloist. Learn more...
1 - 20 of 75
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
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It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
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Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

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5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!