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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "Awesome customer service. They know their products. Have actual people to talk to that play and can guide you in a decision of what product to purchase. Offering Play as you Pay and free 2-day shipping. You can't beat zZounds." - customer on June 1, 2019
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Gibson 2018 Les Paul Faded Electric Guitar (with Gig Bag)
(6)
New from $799.99 SAVE 51%
Like New $674.95 SAVE 59%
or 12 payments
of $66.67
details
In Stock
Free 2-Day Shipping
Sporting aggressive 490R/490T pickups, a Slim Taper neck and a subtle worn finish, the 2018 Gibson Les Paul faded is a stripped-down rock 'n' roll machine. Learn more...
Gibson 2018 SG Special Electric Guitar (with Gig Bag)
(2)
New from $799.00 SAVE 56%
Like New $514.95 SAVE 71%
or 12 payments
of $66.59
details
In Stock
Free 2-Day Shipping
This SG really is something special! Loaded with crispy mini-humbuckers and block inlays, the 2018 SG Special's monstrous tone defies its humble appearance. Learn more...
Gibson Les Paul Special Tribute DC Electric Guitar (with Gig Bag)
Gibson Les Paul Special Tribute DC Electric Guitar (with Gig Bag)
(3)
New from $999.00 SAVE 40%
or 18 payments
of $55.50
details
In Stock
Free 2-Day Shipping
Double the fun of a regular LP with the double cut, dual P90-equipped Les Paul Special Tribute. The satin nitro finish feels nice and comfy from day one. Learn more...
Charvel Pro-Mod DK24 HSH 2PT CM Electric Guitar
(1)
New from $999.99 SAVE 30%
or 12 payments
of $83.34
details
In Stock
Free 2-Day Shipping
With a classic alder Dinky style body and a two-piece, bolt-on caramelized maple neck, this Charvel Pro-Mod DK24 is equipped to riff for hours on end. Learn more...
ESP LTD EC-1000 Deluxe Series Electric Guitar
New from $899.00 SAVE 29%
or 12 payments
of $74.92
details
In Stock
Free 2-Day Shipping
The ESP LTD EC-1000 Deluxe is a speed machine with the tone and feel of a custom-shop thrasher, at a price that will have you rubbing your eyes in disbelief. Learn more...
Gibson 2019 Les Paul Junior Tribute DC Electric Guitar (with Gig Bag)
(4)
New from $799.00 SAVE 39%
or 12 payments
of $66.59
details
In Stock
Free 2-Day Shipping
Representing a favorite in looks and tone, the Gibson 2019 Les Paul Junior Tribute DC has a solid mahogany body, maple neck and a single P-90 pickup. Learn more...
Ibanez RG550 Genesis Electric Guitar
Ibanez RG550 Genesis Electric Guitar
(5)
New from $999.99 SAVE 24%
Like New $844.95 SAVE 36%
or 18 payments
of $55.56
details
In Stock
Free 2-Day Shipping
With striking aesthetics, comfortable jumbo frets, and multiple pickups for tonal versatility, the Ibanez RG550 Genesis lets you rock your own way. Learn more...
Charvel Pro-Mod DK24 HSS 2PT CM Electric Guitar
(1)
New from $999.99 SAVE 30%
or 12 payments
of $83.34
details
In Stock
Free 2-Day Shipping
Get unbelievably full and versatile tone from this Charvel Pro-Mod DK24's HSS pickup configuration, 5-way blade switch and 500k EVH Bourns low-friction pots. Learn more...
Ibanez GRX70QA Electric Guitar
Ibanez GRX70QA Electric Guitar
(7)
New from $199.99 SAVE 29%
or 6 payments
of $33.34
details
Only 2 Left!
Free 2-Day Shipping
Get Ibanez sound, looks, and playability in a budget-priced guitar with the GRX70QA. A set of three PSND pickups lets you cover a wide tonal range. Learn more...
Gibson Limited Edition SG Naked Electric Guitar (with Bag)
 
Like New $634.95
Only 1 Left!
Free 2-Day Shipping
This limited edition SG Naked lives up to its name with a stripped-down vintage gloss finish over mahogany and a pair of P-90 pickups for fat, defined tone. Learn more...
Ibanez RGIB6 Baritone Electric Guitar
(4)
New from $699.99 SAVE 27%
or 12 payments
of $58.34
details
In Stock
Free 2-Day Shipping
Looking to beef up your sound? Add a baritone electric guitar to your lineup. Made for metal, the Ibanez RGIB6 adds deep, dark tone you'll love. Learn more...
Gibson 2018 SG Faded Electric Guitar (with Gig Bag)
(1)
New from $799.99 SAVE 51%
or 12 payments
of $66.67
details
In Stock
Free 2-Day Shipping
Sport the looks of a well-loved Gibson fresh out of the box thanks to the faded gloss nitro finish on this 2018 SG Faded, loaded with 490R/490T PAF pickups. Learn more...
Ibanez S670QM Electric Guitar
(4)
New from $599.99 SAVE 25%
or 12 payments
of $50.00
details
In Stock
Free 2-Day Shipping
With humbucker and single-coil pickups, an Edge Zero II tremolo, and Wizard III neck, the versatile Ibanez S670QM is perfect for multiple styles of wailing. Learn more...
Gibson 2019 SG Standard Tribute Electric Guitar (with Soft Case)
Gibson 2019 SG Standard Tribute Electric Guitar (with Soft Case)
New from $999.00 SAVE 45%
or 18 payments
of $55.50
details
In Stock
Free 2-Day Shipping
All killer and no filler, this Standard Tribute model offers real deal SG tone and feel. A pair of 490R and 490T pickups crank out classic Gibson crunch. Learn more...
Ibanez Steve Vai JEM Junior SP Electric Guitar
Ibanez Steve Vai JEM Junior SP Electric Guitar
(4)
New from $499.99 SAVE 24%
or 8 payments
of $62.50
details
In Stock
Free 2-Day Shipping
The Ibanez JEM Junior SP has all the hallmarks of Vai's signature model: monkey grip, lion's claw tremolo cavity and tree of life inlay on its fretboard. Learn more...
ESP LTD EC-256 Electric Guitar
ESP LTD EC-256 Electric Guitar
(2)
New from $399.00 SAVE 30%
or 8 payments
of $49.88
details
In Stock
Free 2-Day Shipping
Pick up the ESP LTD EC-256 and you'll find a top quality mahogany body, three-piece neck and LH-150 humbuckers -- all for an extremely affordable price tag. Learn more...
ESP LTD Hardshell Case for EC-Style Guitars
ESP LTD Hardshell Case for EC-Style Guitars
(9)
New from $169.00 SAVE 16%
or 6 payments
of $28.17
details
In Stock
Free Ground Shipping Free Ground Shipping
Rugged and reliable, this hardshell case from ESP LTD ensures that you EC-Series guitar arrives at the next gig ready to rock. Learn more...
Ibanez M-300C Molded Electric Guitar Hard Case
Ibanez M-300C Molded Electric Guitar Hard Case
New from $160.95 SAVE 32%
or 6 payments
of $26.83
details
In Stock
Free 2-Day Shipping
Protect your prized Ibanez RG, S, or SA guitar when you're on the road. This molded hardshell case from Ibanez features TSA-approved locking latches. Learn more...
Ibanez John Scofield JSM20 Semi-Hollowbody Electric Guitar (with Case)
New from $999.99 SAVE 24%
or 18 payments
of $55.56
details
Only 1 Left!
Free Ground Shipping Free Ground Shipping
Whether you play jazz, funk, rock or some divine combination of the 3, the Ibanez John Scofield JSM20's tri-sound switch gets you all the tones you need. Learn more...
Ibanez FRIX7FEAH Iron Label Electric Guitar
(1)
New from $899.99 SAVE 27%
Like New $639.95 SAVE 48%
or 12 payments
of $75.00
details
In Stock
Free 2-Day Shipping
Perfect for aggressive, high-performance genres, this axe is ready to melt some faces. The dual EMG 707 active pickups produce a thick, high-octane tone. Learn more...
1 - 20 of 215
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
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Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!