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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "Easy transactions, courteous and very efficient company to work with. The purchase experience was hassle free and I would recommend zZounds to anyone!" - customer on April 22, 2019
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Charvel Pro-Mod DK24 HSS 2PT CM Electric Guitar
(1)
New from $999.99 SAVE 26%
or 12 payments
of $83.34
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In Stock
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Get unbelievably full and versatile tone from this Charvel Pro-Mod DK24's HSS pickup configuration, 5-way blade switch and 500k EVH Bourns low-friction pots. Learn more...
Charvel Pro-Mod DK24 HSH 2PT CM Electric Guitar
(1)
New from $999.99 SAVE 26%
or 12 payments
of $83.34
details
In Stock
Free 2-Day Shipping
With a classic alder Dinky style body and a two-piece, bolt-on caramelized maple neck, this Charvel Pro-Mod DK24 is equipped to riff for hours on end. Learn more...
Charvel Pro Mod San Dimas SD1 HH FR Electric Guitar, with Ebony Fingerboard
New from $849.99 SAVE 26%
or 12 payments
of $70.84
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In Stock
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Built for mind-bending speed, this Charvel San Dimas Style 1 features an ash body and graphite-reinforced neck for scorching sound and mean aesthetics. Learn more...
Charvel Pro Mod DK24 HH FR Electric Guitar, with Maple Fingerboard
(2)
New from $899.99 SAVE 28%
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of $75.00
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In Stock
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Capable of musical clean tones as well as gain-heavy riffage, the Charvel Pro Mod DK24 HH FR is a high-performance electric guitar that can handle any style. Learn more...
Gator GC-ELEC Deluxe Molded Universal Electric Guitar Case
Gator GC-ELEC Deluxe Molded Universal Electric Guitar Case
New from $119.99 SAVE 36%
or 6 payments
of $20.00
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Molded to fit Strat and Tele-type guitars, this case has an ABS exterior with plush interior. It also features a through-bolted handle for easy transport. Learn more...
Charvel Pro Mod Dimas Style 1 HH FR Electric Guitar
(1)
New from $849.99 SAVE 27%
or 12 payments
of $70.84
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Loud Seymour Duncan pickups and a high-speed neck profile make the Charvel Pro Mod Dimas Style 1 HH FR electric an awesome guitar for serious shredding. Learn more...
Charvel Joe Duplantier Signature Pro-Mod San Dimas Style 2 Electric Guitar
(1)
New from $599.99 SAVE 27%
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of $50.00
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Call the monster tone of Gojira up from the depths with this signature Joe Duplantier Pro-Mod from Charvel, equipped with locking tuners and Duncan pickups. Learn more...
Charvel Pro Mod San Dimas SD1 HH FR Electric Guitar
(5)
New from $869.99 SAVE 28%
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of $72.50
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In Stock
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Loaded with a pair of high-output Seymour Duncan JB pickups and a Floyd Rose trem, this Pro-Mod San Dimas is built for high-speed playing and heavy riffs. Learn more...
Gator GW-JM 335 Journeyman Semi-Hollowbody Deluxe Wood Electric Guitar Case
Gator GW-JM 335 Journeyman Semi-Hollowbody Deluxe Wood Electric Guitar Case
(3)
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of $20.00
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Keep your 335-style guitar safe and sharp with this wood case. It's as cool on the inside as the outside thanks to its snug blue crushed velvet interior. Learn more...
Charvel Pro Mod DK24 HH HT Electric Guitar, with Maple Fingerboard
New from $899.99 SAVE 28%
or 12 payments
of $75.00
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In Stock
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When you need high performance without the extras, reach for a Charvel Pro Mod DK24. Its speedy neck, jumbo frets, and screaming pickups deliver every time. Learn more...
Gator GLELEC Lightweight Universal Electric Guitar Case
Gator GLELEC Lightweight Universal Electric Guitar Case
(8)
New from $89.99 SAVE 37%
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of $15.00
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In Stock
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With interior plush and foam as well as foam neck support, this guitar case will fit and protect nearly any guitar. Learn more...
Charvel Pro Mod SC1 Electric Guitar, with Ebony Neck
New from $899.99 SAVE 26%
or 12 payments
of $75.00
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In Stock
Free 2-Day Shipping
Make your mark on stage with this Charvel Pro Mod SC1. Equipped with a Floyd Rose tremolo and slick ebony fretboard, it can handle your best licks. Learn more...
Charvel Pro Mod San Dimas SD1 HH HT Electric Guitar
(1)
New from $799.99 SAVE 28%
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of $66.67
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In Stock
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Hot-rodded for breakneck speed and tone, this Charvel Pro Mod San Dimas features a pair of Seymour Duncan humbuckers and a graphite-reinforced, maple neck. Learn more...
Charvel Pro Mod DK24 HH FR Electric Guitar, with Maple Fingerboard
New from $999.99 SAVE 27%
Like New $1,199.00 SAVE 13%
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of $83.34
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In Stock
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With its compound-radius fretboard, bolt-on neck, and easily adjustable truss rod, the Charvel Pro Mod DK24 HH FR guitar is a power tool for precise playing. Learn more...
Gator GCLPS Deluxe Molded Case for Gibson or Epiphone Les Paul Guitars
Gator GCLPS Deluxe Molded Case for Gibson or Epiphone Les Paul Guitars
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The Gator GC-LPS is a vital investment for guitarists. Don't risk damage to your Gibson or Epiphone Les Paul - pick up a Gator GC-LPS for some peace of mind. Learn more...
Gator GWE-Elec-Wide Wide Body Electric Guitar Case
Gator GWE-Elec-Wide Wide Body Electric Guitar Case
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Coming Soon
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Designed to fit wide-bodied electric guitars, this case is constructed with durable plywood and features a Tolex PVC covering. Learn more...
Gator Transit Series Electric Guitar Gig Bag
Gator Transit Series Electric Guitar Gig Bag
(1)
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Want excellent protection for your electric guitar? The Transit series has thick neck padding, a micro-fleece interior, and a weather-proof exterior. Learn more...
Charvel Pro Mod SC1 Electric Guitar, Left-Handed (with Maple Fingerboard)
New from $929.99 SAVE 26%
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of $77.50
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Only 2 Left!
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If shredding is your bag, check out this Charvel Pro Mod SC1 left-handed model. It's loaded with SH-6N and TB-6 pickups for raucous tone. Learn more...
Charvel Pro Mod San Dimas SD1 Electric Guitar
New from $899.99 SAVE 26%
or 12 payments
of $75.00
details
Only 1 Left!
Free Ground Shipping Free Ground Shipping
Scorch up this Charvel Pro Mod San Dimas' compound-radius fretboard and create the tone of your dreams with its Seymour Duncan JB and '59 pickups. Learn more...
Gator GWE-JAG Jaguar-Style Wood Case
Gator GWE-JAG Jaguar-Style Wood Case
(5)
New from $89.99 SAVE 37%
or 6 payments
of $15.00
details
In Stock
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Keep your Jaguar locked away until it's time to take the stage. This case features a plush padded interior that is designed to fit most Jag-style guitars. Learn more...
1 - 20 of 44
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Questions? Our gear experts can help!
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
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Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!