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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds is awesome, simple as that. The payments are convenient, customer service is great, returns are a no-hassle affair." - Customer on October 10, 2019
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Gator GBE-ELECT Electric Guitar Gig Bag
Gator GBE-ELECT Electric Guitar Gig Bag
New from $24.99 SAVE 37%
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Everything you need to get to the gig! The Gator GBE-ELECT gig bag keeps your guitar safe from scratches and provides additional zipper pocket space. Learn more...
Gator Frameworks Wall Mount Guitar Hanger
Gator Frameworks Wall Mount Guitar Hanger
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With this Gator wall-mount guitar hanger, you can be sure your guitar will safely hang on the wall. Its rubber swivel yoke keeps your instrument in place! Learn more...
Gator Frameworks Mahogany Wall Mount Guitar Hanger
Gator Frameworks Mahogany Wall Mount Guitar Hanger
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Your guitar is a piece of art, so treat it like one. This Gator wall-mount guitar hanger has a mahogany base that complements the beauty of your instrument. Learn more...
Graph Tech Tusq XL Fender Electric Style Slotted Nut
Graph Tech Tusq XL Fender Electric Style Slotted Nut
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Perfect for virtually all Fender-style electric guitars, this pre-slotted Graph Tech Tusq XL nut will work in either a flat or curved-bottom nut slot. Learn more...
Gator GBE-DREAD Dreadnought Acoustic Guitar Gig Bag
Gator GBE-DREAD Dreadnought Acoustic Guitar Gig Bag
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Never worry about transporting your acoustic! The Gator GBE-DREAD bag is nylon-lined, with a 10mm foam core for superior protection for a light gig bag. Learn more...
Graph Tech Tusq XL Gibson Electric Style Slotted Nut
Graph Tech Tusq XL Gibson Electric Style Slotted Nut
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Designed to fit all Gibson-style electric guitars, this Graph Tech Tusq XL slotted nut is blended with PTFE, which is five times more slippery than graphite. Learn more...
Graph Tech Dry n' Glide Musicians Talc
Graph Tech Dry n' Glide Musicians Talc
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Oil from your hands can wreak havoc on your instrument. Rub some Graph Tech Dry n' Glide talc on your hands to keep them nice and dry! Learn more...
Graph Tech Tusq XL Epiphone Style Slotted and Lubricated Nut
Graph Tech Tusq XL Epiphone Style Slotted and Lubricated Nut
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Made to fit a wide variety of Epiphone-style acoustic and electric guitars, this Graph Tech Tusq XL nut is permanently lubricated and precision slotted. Learn more...
Graph Tech Tusq Traditional Style Bridge Pins
Graph Tech Tusq Traditional Style Bridge Pins
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Engineered to transfer as much vibration as possible to your guitar's top, TUSQ pins offer more consistent sound than bone or ivory bridge pins. Learn more...
Graph Tech Tusq Compensated Acoustic Bridge Saddle
Graph Tech Tusq Compensated Acoustic Bridge Saddle
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Replace or upgrade the saddle on your favorite acoustic with this Tusq saddle from Graph Tech. Its compensated design will improve your guitar's playability. Learn more...
Taylor 8200 Truss Rod Wrench
Taylor 8200 Truss Rod Wrench
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For players experienced in doing their own set-ups, this handy truss rod wrench from Taylor Guitars will help you get your action just where you like it. Learn more...
Graph Tech Tusq Pick Pack
Graph Tech Tusq Pick Pack
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The easiest way to get TUSQ tone is to grab a pack of TUSQ picks! Made of GraphTech's proprietary material, these picks offer bright, warm or deep tones. Learn more...
Taylor Taylor Swift Guitar Strap
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Are you a huge Taylor Swift fan? Printed with Taylor's signature and a fun, floral design, this guitar strap will show your ultimate fan status. Learn more...
Graph Tech Tusq XL Epiphone Style Slotted Nut
Graph Tech Tusq XL Epiphone Style Slotted Nut
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Improve the playability, harmonic content and tuning stability of your favorite Epiphone-style guitar with this pre-slotted Tusq XL nut from Graph Tech. Learn more...
Graph Tech Tusq Traditional Style Bridge Pins
Graph Tech Tusq Traditional Style Bridge Pins
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Add richness and character to your acoustic guitar's tone with these bridge pins. Mimicking the feel of bone, these Tusq pins produce a classic sound. Learn more...
Taylor Ebony Guitar Slide
Taylor Ebony Guitar Slide
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Explore the distinctive sound of wood with a Taylor ebony slide. As a softer material than metal or glass, these ebony slides evoke a gentler, warmer tone. Learn more...
Gator GBE-MINI-ELEC Mini Electric Guitar Gig Bag
Gator GBE-MINI-ELEC Mini Electric Guitar Gig Bag
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Stop worrying about your short-scale or tenor guitar! The Gator MINI-ELEC bag is designed to transport mini-sized electric guitars up to 38" in total length. Learn more...
Gator Frameworks GFW-GTRA-4000 A-Style Guitar Stand
Gator Frameworks GFW-GTRA-4000 A-Style Guitar Stand
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This versatile, A-style Gator Frameworks stand features a contoured cradle that will hold an acoustic or electric guitar, bass, ukulele, or even a violin! Learn more...
Graph Tech TUSQ Warm Tone Standard Guitar Picks
Graph Tech TUSQ Warm Tone Standard Guitar Picks
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Go for a pick that complements the tone you want to achieve. These Graph Tech TUSQ picks are designed to grant you a warm, vintage tone. Learn more...
TKL Black Belt Soprano Ukulele Gig Bag
TKL Black Belt Soprano Ukulele Gig Bag
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Featuring a water-repellent 600D black-and-gray exterior, this Black Belt gig bag from TKL is sure to keep your favorite soprano ukulele safe and sound. Learn more...
1 - 20 of 29
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Questions? Our gear experts can help!
800-zZounds (800-996-8637)
When you call, mention priority code 20M-NN8X. Llame Gratis en Español: 844-432-7449
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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Available on
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Please enter your shipping zip code:
close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
close [x]

1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!