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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds was great to do business with! Best price, prompt delivery and easy to communicate with. Thank you zZounds!" - customer on July 8, 2019
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EVH Eddie Van Halen Wolfgang FR Standard Floyd Rose Electric Guitar
EVH Eddie Van Halen Wolfgang FR Standard Floyd Rose Electric Guitar
New from $549.99 SAVE 25%
or 8 payments
of $68.75
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In Stock
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A budget-friendly entry in the Wolfgang series, the FR Standard still comes fully equipped with EVH Wolfgang pickups and a Floyd Rose Special tremolo. Learn more...
EVH Eddie Van Halen Striped Series Electric Guitar
New from $899.99 SAVE 25%
or 12 payments
of $75.00
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In Stock
Free 2-Day Shipping
Each Striped Series guitar is modeled after one of Eddie Van Halen's homemade masterpieces -- with an EVH locking tremolo and D-Tuna for easy drop D tuning. Learn more...
EVH Eddie Van Halen Wolfgang Special Electric Guitar
New from $999.99 SAVE 21%
Like New $1,269.00 SAVE 6%
or 12 payments
of $83.34
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In Stock
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Shred like Ed on this very special Wolfgang guitar -- with a stunning flame maple carved top, a speedy maple neck and an EVH D-Tuna on the Floyd Rose trem. Learn more...
Charvel Pro Mod Dimas Style 1 HH FR Electric Guitar
(1)
New from $849.99 SAVE 27%
or 12 payments
of $70.84
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In Stock
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Loud Seymour Duncan pickups and a high-speed neck profile make the Charvel Pro Mod Dimas Style 1 HH FR electric an awesome guitar for serious shredding. Learn more...
Charvel Pro Mod San Dimas SD1 HH FR Electric Guitar, with Ebony Fingerboard
New from $849.99 SAVE 26%
or 12 payments
of $70.84
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In Stock
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Built for mind-bending speed, this Charvel San Dimas Style 1 features an ash body and graphite-reinforced neck for scorching sound and mean aesthetics. Learn more...
Sterling by Music Man JP150FM John Petrucci Electric Guitar (with Gig Bag)
(1)
New from $699.99 SAVE 29%
Like New $589.95 SAVE 41%
or 12 payments
of $58.34
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In Stock
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Own a genuine Petrucci model without emptying your bank account. A stylish flamed maple top looks fantastic with the roasted maple neck and JP shield logo. Learn more...
Charvel Pro Mod DK24 HH FR Electric Guitar, with Maple Fingerboard
(2)
New from $899.99 SAVE 28%
or 12 payments
of $75.00
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Capable of musical clean tones as well as gain-heavy riffage, the Charvel Pro Mod DK24 HH FR is a high-performance electric guitar that can handle any style. Learn more...
Sterling by Music Man John Petrucci MAJ100X Electric Guitar (with Gig Bag)
New from $949.99 SAVE 29%
or 12 payments
of $79.17
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As the flagship John Petrucci signature model, the Majesty offers premium features like a +12dB boost and a set mahogany neck with extreme upper fret access. Learn more...
EMG JH Set Custom James Hetfield Signature Pickup Set
EMG JH Set Custom James Hetfield Signature Pickup Set
(9)
New from $249.00 SAVE 28%
or 6 payments
of $41.50
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In Stock
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Upgrade your guitar with sleek EMG JH Set pickups -- patterned after the pickups James Hetfield has used for 30 years -- for a full low end and tight attack. Learn more...
Sterling by Music Man Axis AX3 Electric Guitar
Sterling by Music Man Axis AX3 Electric Guitar
(3)
New from $299.99 SAVE 30%
Like New $229.95 SAVE 46%
or 8 payments
of $37.50
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In Stock
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Get your hands on the versatile and comfortable Axis model. With its basswood body and humbucking pickups, this Axis cranks out some seriously powerful tone. Learn more...
Charvel Pro Mod DK24 HH FR Electric Guitar, with Maple Fingerboard
New from $999.99 SAVE 27%
or 12 payments
of $83.34
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In Stock
Free 2-Day Shipping
With its compound-radius fretboard, bolt-on neck, and easily adjustable truss rod, the Charvel Pro Mod DK24 HH FR guitar is a power tool for precise playing. Learn more...
Gator GW-JM 335 Journeyman Semi-Hollowbody Deluxe Wood Electric Guitar Case
Gator GW-JM 335 Journeyman Semi-Hollowbody Deluxe Wood Electric Guitar Case
(3)
New from $129.99 SAVE 37%
or 6 payments
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Keep your 335-style guitar safe and sharp with this wood case. It's as cool on the inside as the outside thanks to its snug blue crushed velvet interior. Learn more...
Gator GC-ELEC Deluxe Molded Universal Electric Guitar Case
Gator GC-ELEC Deluxe Molded Universal Electric Guitar Case
New from $129.99 SAVE 37%
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Molded to fit Strat and Tele-type guitars, this case has an ABS exterior with plush interior. It also features a through-bolted handle for easy transport. Learn more...
Sterling by Music Man Majesty John Petrucci Signature Electric Guitar
(1)
New from $899.99 SAVE 30%
Like New $759.95 SAVE 40%
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In Stock
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This ergonomic Sterling Majesty axe sports Petrucci's favorite features, like locking tuners, custom pickups, active boost and radical carbon fiber looks. Learn more...
Gator GWE-ELEC Electric Guitar Wood Case
Gator GWE-ELEC Electric Guitar Wood Case
New from $89.99 SAVE 37%
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of $15.00
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Ultra-durable yet lightweight and slim, this Gator wood case for electric guitar keeps your axe protected with a plush fabric interior and locking latches. Learn more...
EMG DG20 David Gilmour Wired Pickguard
EMG DG20 David Gilmour Wired Pickguard
New from $329.00 SAVE 28%
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of $41.13
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In Stock
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Install this pickguard pre-wired with EMG SA single-coil pickups, an EXG Guitar Expander, an SPC Presence Control, and master volume -- just like Gilmour's. Learn more...
EMG ZW SET Zakk Wylde Guitar Pickup Set
EMG ZW SET Zakk Wylde Guitar Pickup Set
New from $199.00 SAVE 28%
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of $33.17
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In Stock
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Get some Wylde tones with this set of active humbuckers straight from Zakk's Bullseye! You get an EMG 81, EMG 85, quick-connect cables and mounting hardware. Learn more...
Sterling by Music Man JP157FM John Petrucci Electric Guitar (with Gig Bag)
(1)
New from $729.99 SAVE 30%
or 12 payments
of $60.84
details
In Stock
Free 2-Day Shipping
Extend your low end with this 7-string Petrucci signature from Sterling. A flame maple top with mahogany body creates a balanced tone perfect for any genre. Learn more...
Sterling by Music Man LK100HH Steve Lukather Electric Guitar
(2)
New from $649.99 SAVE 30%
Like New $589.95 SAVE 36%
or 12 payments
of $54.17
details
In Stock
Free 2-Day Shipping
Pick up your very own Steve Lukather model without selling your extra kidney. A pair of high-output humbuckers will drive any amplifier to saturated heaven. Learn more...
Charvel Pro-Mod DK24 HH FR E Okoume Electric Guitar, with Ebony Fretboard
New from $899.99 SAVE 28%
or 12 payments
of $75.00
details
In Stock
Free 2-Day Shipping
A graphite-reinforced neck with a compound radius fretboard and jumbo frets makes the Charvel Pro-Mod DK24 HH FR E Okoume electric a precision riff machine. Learn more...
1 - 20 of 108
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With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

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2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

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3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

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4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

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5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!