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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "Love zZounds; super fast delivery, the couple of times I have had to call, the customer service was excellent, and the easy payments are wonderful!" - Customer on October 4, 2019
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Gator GC-Dread 12 Deluxe 12-String Guitar Case
Gator GC-Dread 12 Deluxe 12-String Guitar Case
(3)
New from $129.99 SAVE 37%
Like New $109.95 SAVE 47%
or 6 payments
of $21.67
details
In Stock
Free 2-Day Shipping
This hard case will comfortably store your 6 or 12-string dreadnought acoustic. The heavy-duty aluminum valance exterior provides maximum protection. Learn more...
Victory Sheriff 22 Guitar Amplifier Head (22 Watts)
New from $1,129.00
or 12 payments
of $94.09
details
In Stock
Free 2-Day Shipping
All about classic British overdrive, this dual-channel Victory Sheriff 22 is powered by two EL84 tubes and features a separate, low-volume 0.3 watt output. Learn more...
Gator Transit Series Electric Guitar Gig Bag
Gator Transit Series Electric Guitar Gig Bag
(1)
New from $109.99 SAVE 37%
or 6 payments
of $18.34
details
In Stock
Free 2-Day Shipping
Want excellent protection for your electric guitar? The Transit series has thick neck padding, a micro-fleece interior, and a weather-proof exterior. Learn more...
Victory V4 Countess Preamp Pedal
Victory V4 Countess Preamp Pedal
New from $449.00 SAVE 10%
Like New $404.95 SAVE 18%
or 8 payments
of $56.13
details
In Stock
Free 2-Day Shipping
No run-of-the-mill overdrive pedal here! With real EC900 and CV4014 tubes under the hood, The Countess preamp rules your pedalboard with warm all-valve gain. Learn more...
Gator GLELEC Lightweight Universal Electric Guitar Case
Gator GLELEC Lightweight Universal Electric Guitar Case
(9)
New from $99.99 SAVE 37%
or 6 payments
of $16.67
details
In Stock
Free 2-Day Shipping
With interior plush and foam as well as foam neck support, this guitar case will fit and protect nearly any guitar. Learn more...
Seymour Duncan SH1 59 Humbucker Pickup
Seymour Duncan SH1 59 Humbucker Pickup
New from $79.00 SAVE 19%
or 6 payments
of $13.17
details
In Stock
Free 2-Day Shipping
Constructed with enameled wire, nickel-plated studs, and balanced coil windings, this vintage-style pickup sounds just as smooth as a '59 humbucker. Learn more...
Charvel Pro-Mod DK24 HH 2PT CM Electric Guitar, with Maple Fingerboard
New from $949.99 SAVE 26%
or 12 payments
of $79.17
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Sporting a bolt-on caramelized maple speed neck with graphite reinforcement and smooth, hand-rubbed finish, the DK24 is built for lightning-fast playability. Learn more...
Gator GFW-GTR-AMP Guitar Combo Amplifier Stand
Gator GFW-GTR-AMP Guitar Combo Amplifier Stand
New from $43.99 SAVE 38%
Play as you Pay®
on orders $59.00+ details
In Stock
Free 2-Day Shipping
Can't hear yourself at practice or on stage? Get your amp on this Gator stand and tilt your sound up toward your ears -- instead of through your legs. Learn more...
Seymour Duncan SHR1 Hot Rails Humbucker Pickup
Seymour Duncan SHR1 Hot Rails Humbucker Pickup
New from $85.00 SAVE 22%
or 6 payments
of $14.17
details
In Stock
Free 2-Day Shipping
This single coil pickup offers extremely high output tone and noise cancelling effects without having to alter your guitar in any way. Learn more...
Hohner MBC Marine Band Harmonica (with Case)
Hohner MBC Marine Band Harmonica (with Case)
New from $189.99 SAVE 32%
or 6 payments
of $31.67
details
In Stock
Free 2-Day Shipping
Get five harmonicas in popular keys plus a case with the Hohner MBC Marine Band pack. The Marine Band is known for its warm, tuneful sound and dependability. Learn more...
Charvel Pro Mod So Cal SC1 HH FR Electric Guitar
(1)
New from $899.99 SAVE 28%
or 12 payments
of $75.00
details
Only 2 Left!
Free 2-Day Shipping
Get slick playability out of this Pro-Mod So Cal HH. This ripper is hot-rodded with a high-output set of Seymour Duncan TB-6 and SH-6N Distortion humbuckers. Learn more...
Gator GPTBLPWR Powered Pedal Tote with Carry Bag
Gator GPTBLPWR Powered Pedal Tote with Carry Bag
(7)
New from $164.99 SAVE 37%
or 6 payments
of $27.50
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In Stock
Free 2-Day Shipping
Get everything you need to carry and power your pedals. This pedalboard/carrying case combo features a power supply under the board to save room. Learn more...
Gator GWE-DREAD 12 12-String Dreadnought Acoustic Guitar Case
Gator GWE-DREAD 12 12-String Dreadnought Acoustic Guitar Case
New from $99.99 SAVE 37%
or 6 payments
of $16.67
details
In Stock
Free 2-Day Shipping
Keep your 12-string dreadnought snug! The Gator GWE-DREAD case offers a hardshell construction, moisture-resistant exterior, and a spacious plush interior. Learn more...
Gator Frameworks Wall Mount Guitar Hanger
Gator Frameworks Wall Mount Guitar Hanger
(1)
New from $14.99 SAVE 16%
Play as you Pay®
on orders $59.00+ details
In Stock
Free Ground Shipping Free Ground Shipping
With this Gator wall-mount guitar hanger, you can be sure your guitar will safely hang on the wall. Its rubber swivel yoke keeps your instrument in place! Learn more...
Victory V130 The Super Countess Amplifier Head (100 Watts)
(1)
New from $1,799.00
Like New $1,584.00 SAVE 11%
or 12 payments
of $149.92
details
In Stock
Free 2-Day Shipping
For high-performance and superb versatility, the Super Countess has your back. The four-channel beast has a quartet of 6L6s for 100 watts of muscular tone. Learn more...
Charvel Pro Mod San Dimas SD1 HH FR Electric Guitar
(5)
New from $869.99 SAVE 28%
or 12 payments
of $72.50
details
In Stock
Free 2-Day Shipping
Loaded with a pair of high-output Seymour Duncan JB pickups and a Floyd Rose trem, this Pro-Mod San Dimas is built for high-speed playing and heavy riffs. Learn more...
Gator GWE-JAG Jaguar-Style Wood Case
Gator GWE-JAG Jaguar-Style Wood Case
(5)
New from $99.99 SAVE 37%
or 6 payments
of $16.67
details
In Stock
Free 2-Day Shipping
Keep your Jaguar locked away until it's time to take the stage. This case features a plush padded interior that is designed to fit most Jag-style guitars. Learn more...
Victory RK50 Richie Kotzen Signature Guitar Amplifier Head (50 Watts)
New from $1,299.00
or 12 payments
of $108.25
details
In Stock
Free 2-Day Shipping
A single tone pot keeps this Victory RK50 Richie Kotzen signature head simple, while onboard, switchable reverb and tremolo give endless waves of ambience. Learn more...
Victory V140 Super Duchess Amplifier Head (100 Watts)
New from $1,829.00
or 12 payments
of $152.42
details
In Stock
Free 2-Day Shipping
Get a high-class amp with even higher headroom! The Victory V140 Super Duchess delivers both classic American-style cleans and British crunch all in one amp. Learn more...
Seymour Duncan Antiquity Humbucker Set
Seymour Duncan Antiquity Humbucker Set
(1)
New from $269.00 SAVE 15%
or 6 payments
of $44.84
details
In Stock
Free 2-Day Shipping
Give your guitar the timeless tone of a PAF humbucker. Seymour Duncan Antiquity pickups even nail the look of a vintage pickup with aged nickel covers! Learn more...
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Questions? Our gear experts can help!
800-zZounds (800-996-8637)
When you call, mention priority code 1ZS-RFLT. Llame Gratis en Español: 844-432-7449
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
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Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!