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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "Speaking to someone at zZounds is just like speaking to someone in your family. They make you feel like you are family. Great people and people who care about musicians." - Customer on October 5, 2019
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MXR M68 Univibe Pedal
MXR M68 Univibe Pedal
(1)
New from $129.99 SAVE 29%
Like New $114.95 SAVE 38%
or 6 payments
of $21.67
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Plug in and prepare for rich and watery sounds to drip out of your amp. Set up the pedal to produce anything from slow warbles to faster, percussive pulses. Learn more...
MXR M299 Carbon Copy Mini Analog Delay Pedal
MXR M299 Carbon Copy Mini Analog Delay Pedal
New from $149.99 SAVE 29%
Like New $134.95 SAVE 37%
or 6 payments
of $25.00
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In Stock
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The Carbon Copy Mini Analog Delay packs the analog warmth and simple layout of the original into a compact enclosure so you can save pedalboard real estate. Learn more...
Electro-Harmonix Superego Plus Synth Multi-Effects Pedal
Electro-Harmonix Superego Plus Synth Multi-Effects Pedal
(1)
New from $250.00 SAVE 25%
Like New $229.95 SAVE 31%
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of $41.67
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Create synth effects, layers, glissandos, infinite sustain and freeze notes or chords, then play over them in four different modes with the Superego Plus. Learn more...
Electro-Harmonix C9 Organ Machine Pedal
Electro-Harmonix C9 Organ Machine Pedal
(2)
New from $221.30 SAVE 25%
Like New $194.95 SAVE 33%
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of $36.89
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In Stock
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Morph your guitar's tone with nine organ presets. Pair the C9 with your EHX B9 for 18 total presets, all with fully controllable attack and modulation speed. Learn more...
MXR EVH 5150 Chorus Pedal
MXR EVH 5150 Chorus Pedal
(1)
New from $199.99 SAVE 29%
Like New $179.95 SAVE 37%
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of $33.34
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You'll have no trouble finding "the brown sound" with this EVH 5150 Chorus, based on the legendary unit used by Eddie himself to texturize his iconic tone. Learn more...
MXR M75 Super Badass Distortion Pedal
MXR M75 Super Badass Distortion Pedal
(2)
New from $99.99 SAVE 30%
Like New $92.95 SAVE 34%
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The name says it all. Crafted by the MXR Custom Badass Team, MXR's dynamic Super Badass Distortion pedal runs the gamut of modern high-gain tones. Learn more...
MXR DD11 Dime Distortion Pedal
 
Like New $119.95
Only 1 Left!
Free 2-Day Shipping
Play with the same angry distortion as Dimebag Darrell. It delivers crushing distortion but remains tight at the same time. Learn more...
Electro-Harmonix Hum Debugger Pedal
Electro-Harmonix Hum Debugger Pedal
(6)
New from $139.80 SAVE 24%
Like New $129.95 SAVE 30%
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of $23.30
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Single-coil fans know the woes of hum better than anyone. The Hum Debugger is here to make that pain go away -- eliminating hum without affecting tone. Learn more...
Electro-Harmonix Cock Fight Cocked Talking Wah Pedal
Electro-Harmonix Cock Fight Cocked Talking Wah Pedal
New from $116.60 SAVE 24%
Like New $104.95 SAVE 32%
or 6 payments
of $19.44
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In Stock
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Hit the wah sweet spot every time with the Electro-Harmonix Cock Fight. Dial in the perfect cocked wah tone with or without the built-in classic fuzz drive. Learn more...
MXR M291 Dyna Comp Mini Compressor Pedal
MXR M291 Dyna Comp Mini Compressor Pedal
New from $99.99 SAVE 30%
Like New $92.95 SAVE 34%
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of $16.67
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In Stock
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Get the transparency of the MXR Dyna Comp sound in a mini package with the M291 Mini compressor pedal. Toggle the Attack button for a fast or slow response. Learn more...
Electro-Harmonix Mod Rex Polyrhythmic Modulator Pedal
Electro-Harmonix Mod Rex Polyrhythmic Modulator Pedal
New from $249.00 SAVE 25%
Like New $219.95 SAVE 34%
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of $41.50
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In Stock
Free 2-Day Shipping
With four independent modulation sections, tap tempo, tempo sync and full MIDI control, the Mod Rex yields nearly limitless polyrhythmic possibilities. Learn more...
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
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Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!