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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds has great customer service. They have a really good selection of products and their prices are great ! Their people are friendly and they want customers to be happy. Free shipping and great support!" - customer on June 29, 2019
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Schecter Synyster Custom S Electric Guitar
Schecter Synyster Custom S Electric Guitar
(2)
New from $1,119.00 SAVE 30%
Like New $1,064.00 SAVE 37%
or 18 payments
of $62.17
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With a host of upgrades like glow-in-the-dark fretboard side dots and contoured body, plus US-wound Custom pickups, the Synyster Gates Custom rocks any gig. Learn more...
Charvel Pro-Mod DK24 HSH 2PT CM Electric Guitar
(1)
New from $1,049.99 SAVE 26%
Like New $894.95 SAVE 37%
or 12 payments
of $87.50
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In Stock
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With a classic alder Dinky style body and a two-piece, bolt-on caramelized maple neck, this Charvel Pro-Mod DK24 is equipped to riff for hours on end. Learn more...
Schecter C1FRS Apocalypse Electric Guitar
Schecter C1FRS Apocalypse Electric Guitar
(2)
New from $1,189.00 SAVE 30%
Like New $1,124.00 SAVE 33%
or 18 payments
of $66.06
details
In Stock
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With a Floyd Rose tremolo and a built-in Sustainiac driver for infinite sustain and feedback, the Schecter C1FRS Apocalypse has everything you need to rock. Learn more...
Charvel Pro-Mod DK24 HSS 2PT CM Electric Guitar
(1)
New from $1,049.99 SAVE 26%
Like New $894.95 SAVE 37%
or 12 payments
of $87.50
details
In Stock
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Get unbelievably full and versatile tone from this Charvel Pro-Mod DK24's HSS pickup configuration, 5-way blade switch and 500k EVH Bourns low-friction pots. Learn more...
Schecter C-1 FR S SLS Elite Electric Guitar
Schecter C-1 FR S SLS Elite Electric Guitar
(3)
New from $1,329.00 SAVE 30%
Like New $1,119.00 SAVE 41%
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of $73.84
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True shredders only. This C-1 Elite is made for speed and searing leads, complete with a Sustainiac bridge pickup, Floyd Rose 1500 trem and ultra-thin neck. Learn more...
Schecter C-1 SLS Elite Electric Guitar
Schecter C-1 SLS Elite Electric Guitar
(2)
New from $1,189.00 SAVE 30%
Like New $994.95 SAVE 41%
or 18 payments
of $66.06
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Play hard and fast with this Hipshot hardtail bridge-equipped Schecter C-1 Elite, complete with Fishman Fluence Modern active pickups for tight rhythm work. Learn more...
Schecter C-7 FR-S Apocalypse Electric Guitar, 7-String
Schecter C-7 FR-S Apocalypse Electric Guitar, 7-String
(2)
New from $1,369.00 SAVE 29%
or 18 payments
of $76.06
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In Stock
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At least the Apocalypse will bring incredible tone. This Schecter has a Sustainiac pickup for unending notes and a Floyd Rose tremolo to dive bomb to hell. Learn more...
Schecter PT Electric Guitar
Schecter PT Electric Guitar
New from $549.00
or 8 payments
of $68.63
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An incredible value, this Tele-style string-through-body beauty boasts a maple neck, maple fretobard and coil-tappable Schecter SuperRock II humbuckers. Learn more...
Schecter Keith Merrow KM7 MKIII Electric Guitar, 7-String
Schecter Keith Merrow KM7 MKIII Electric Guitar, 7-String
(4)
New from $1,699.00 SAVE 30%
Like New $1,419.00 SAVE 41%
or 18 payments
of $94.39
details
In Stock
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The Schecter KM7's swamp ash body and carbon fiber-reinforced 9-ply 26.5" scale thru-neck combine to deliver clear, resonant tone and a fast, smooth feel. Learn more...
Schecter E1 SLS Elite Electric Guitar
Schecter E1 SLS Elite Electric Guitar
New from $1,259.00 SAVE 30%
or 18 payments
of $69.95
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In Stock
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The Schecter E1 SLS Elite's neck-through-body design makes it incredibly resonant, while Fishman Fluence humbuckers provide flexible, articulate tone. Learn more...
Schecter C-7 SLS Elite Electric Guitar, 7-String
Schecter C-7 SLS Elite Electric Guitar, 7-String
(2)
New from $1,099.00 SAVE 30%
Like New $1,054.00 SAVE 41%
or 18 payments
of $61.06
details
In Stock
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Hold down the tightest rhythms with the low end provided by the extended scale of this C-7, along with the tuning stability of a Hipshot hardtail bridge. Learn more...
Charvel Pro Mod DK24 HH FR Electric Guitar, with Maple Fingerboard
New from $999.99 SAVE 27%
or 12 payments
of $83.34
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In Stock
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With its compound-radius fretboard, bolt-on neck, and easily adjustable truss rod, the Charvel Pro Mod DK24 HH FR guitar is a power tool for precise playing. Learn more...
Schecter Hellraiser Hybrid C-1FRS Electric Guitar
Schecter Hellraiser Hybrid C-1FRS Electric Guitar
(2)
New from $1,189.00 SAVE 29%
Like New $844.95 SAVE 50%
or 18 payments
of $66.06
details
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With its Ultra Access neck joint and compound radius neck, this axe was made to shred. Get a variety of tones and power with the EMG and Sustainiac pickups. Learn more...
Schecter Keith Merrow KM-6 MK-III Artist Electric Guitar
Schecter Keith Merrow KM-6 MK-III Artist Electric Guitar
(2)
New from $1,599.00 SAVE 30%
or 18 payments
of $88.84
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In Stock
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The Keith Merrow KM-6 MK-III brings together Fishman Fluence pickups, Hipshot Grip-Lock tuners and more premium features into an amazing instrument. Learn more...
Schecter C-7 MS SLS Elite Electric Guitar
Schecter C-7 MS SLS Elite Electric Guitar
(2)
New from $1,329.00 SAVE 30%
or 18 payments
of $73.84
details
In Stock
Free 2-Day Shipping
Schecter's C-7 MS SLS Elite is ready to shred. Its multi-scale construction provides great intonation and feel across its 24-fret ebony fingerboard. Learn more...
Schecter Hellraiser C-1 FR-S Electric Guitar
Schecter Hellraiser C-1 FR-S Electric Guitar
(6)
New from $1,089.00 SAVE 29%
Like New $919.95 SAVE 40%
or 18 payments
of $60.50
details
In Stock
Free 2-Day Shipping
This stunning mahogany Schecter delivers incredible tone with an active EMG 81 pickup, plus a Sustainiac electromagnetic driver for never-ending sustain. Learn more...
Schecter Solo II Apocalypse Electric Guitar
Schecter Solo II Apocalypse Electric Guitar
New from $1,189.00 SAVE 30%
or 18 payments
of $66.06
details
In Stock
Free 2-Day Shipping
With a reinforced neck, extra-jumbo frets, and a locking bridge, the Schecter Solo II Apocalypse electric is perfect for demanding, high-performance styles. Learn more...
Schecter C1 Apocalypse Electric Guitar
Schecter C1 Apocalypse Electric Guitar
New from $1,089.00 SAVE 29%
or 18 payments
of $60.50
details
In Stock
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Designed with metalheads in mind, the C1 Apocalypse is ready to shred. A pair of Schecter USA Apocalypse humbuckers crank out only the heaviest of tones. Learn more...
Schecter Keith Merrow KM7 MkII Electric Guitar, 7-String
Schecter Keith Merrow KM7 MkII Electric Guitar, 7-String
New from $1,269.00 SAVE 30%
or 18 payments
of $70.50
details
In Stock
Free 2-Day Shipping
Get technical with Keith Merrow! The Schecter KM7 features a 7-string build, custom-voiced Keith Merrow signature pickups, and a neck-through-body design. Learn more...
Schecter Hellraiser Hybrid C-8 Electric Guitar, 8-String
Schecter Hellraiser Hybrid C-8 Electric Guitar, 8-String
(5)
New from $1,089.00 SAVE 29%
Like New $939.95 SAVE 39%
or 18 payments
of $60.50
details
In Stock
Free 2-Day Shipping
Unleash some heavy riffs with this brutal 8-string guitar. Its EMG active humbuckers and legendary Schecter style make it the perfect axe for raising hell. Learn more...
1 - 20 of 38
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
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We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

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5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!