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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds has been the absolutely best in customer service." - Customer on August 26, 2019
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Schecter PT Electric Guitar
Schecter PT Electric Guitar
New from $549.00
or 8 payments
of $68.63
details
In Stock
Free 2-Day Shipping
An incredible value, this Tele-style string-through-body beauty boasts a maple neck, maple fretobard and coil-tappable Schecter SuperRock II humbuckers. Learn more...
Schecter Damien Platinum 6 FR-S Sustainiac Electric Guitar
(6)
New from $839.00 SAVE 30%
or 12 payments
of $69.92
details
In Stock
Free 2-Day Shipping
With a Sustainiac pickup, EMG Active 81 pickup and Floyd Rose tremolo, the Schecter Damien Platinum 6 FR-S guitar will blow minds and keep your fingers busy. Learn more...
Schecter C-7 MS SLS Elite Electric Guitar
(2)
New from $1,329.00 SAVE 30%
or 12 payments
of $110.75
details
In Stock
Free 2-Day Shipping
Schecter's C-7 MS SLS Elite is ready to shred. Its multi-scale construction provides great intonation and feel across its 24-fret ebony fingerboard. Learn more...
Gator GC-Dread Deluxe Dreadnought Acoustic Guitar Case
Gator GC-Dread Deluxe Dreadnought Acoustic Guitar Case
New from $129.99 SAVE 37%
Like New $109.95 SAVE 47%
or 6 payments
of $21.67
details
In Stock
Free 2-Day Shipping
Protect your acoustic guitar with the Gator GC-Dread hard case. The GC-Dread's dimensions make it a great fit for almost all dreadnought-style bodies. Learn more...
Schecter C1 Apocalypse Electric Guitar
New from $1,089.00 SAVE 29%
or 12 payments
of $90.75
details
In Stock
Free 2-Day Shipping
Designed with metalheads in mind, the C1 Apocalypse is ready to shred. A pair of Schecter USA Apocalypse humbuckers crank out only the heaviest of tones. Learn more...
Schecter Sun Valley Super Shredder FR Electric Guitar
(3)
New from $629.00 SAVE 30%
or 12 payments
of $52.42
details
In Stock
Free 2-Day Shipping
Shred in the sun with this EMG-loaded Schecter Sun Valley Super Shredder. A Floyd Rose Hot Rod tremolo and striking finishes make for a mean metal axe. Learn more...
Schecter Sun Valley Super Shredder PTFR Electric Guitar
New from $629.00 SAVE 30%
or 12 payments
of $52.42
details
In Stock
Free 2-Day Shipping
Schecter's Sun Valley Super Shredder PTFR combines the best of classic and modern guitars, with EMG Retroactive pickups and a Floyd Rose tremolo. Learn more...
Mono Vertigo Electric Guitar Case
Mono Vertigo Electric Guitar Case
(2)
New from $249.99 SAVE 20%
or 6 payments
of $41.67
details
In Stock
Free 2-Day Shipping
This case not only keeps your guitar in great shape -- it saves your back. Set the Mono Vertigo case upright, unzip it, and grab your guitar from the top. Learn more...
Schecter V1 Apocalypse Electric Guitar
New from $1,089.00 SAVE 29%
or 12 payments
of $90.75
details
In Stock
Free 2-Day Shipping
Perfect for rock, metal, and beyond, the V1 Apocalypse places earth-shattering power right in your hands. The Schecter USA pickups drip with high-gain tone. Learn more...
Seymour Duncan Black Winter Humbucker Pickup
Seymour Duncan Black Winter Humbucker Pickup
(4)
New from $99.00 SAVE 29%
or 6 payments
of $16.50
details
In Stock
Free 2-Day Shipping
For extreme playing styles requiring brutal distortion and aggressive saturation, the demonic Black Winter humbucker has the most cruel tone around. Learn more...
Schecter Keith Merrow KM7 MKIII Electric Guitar, 7-String
(4)
New from $1,699.00 SAVE 30%
Like New $1,444.00 SAVE 40%
or 12 payments
of $141.59
details
In Stock
Free 2-Day Shipping
The Schecter KM7's swamp ash body and carbon fiber-reinforced 9-ply 26.5" scale thru-neck combine to deliver clear, resonant tone and a fast, smooth feel. Learn more...
Schecter Hellraiser Hybrid C-7 Electric Guitar, 7-String
(2)
New from $1,049.00 SAVE 29%
or 12 payments
of $87.42
details
In Stock
Free 2-Day Shipping
An unholy hybrid of Schecter's SLS and Hellraiser models, this 7-string boasts a maple quilt top, fast compound-radius set neck and PAF-style EMG pickups. Learn more...
Seymour Duncan SH4 JB Humbucker Pickup
Seymour Duncan SH4 JB Humbucker Pickup
New from $79.00 SAVE 29%
or 6 payments
of $13.17
details
In Stock
Free 2-Day Shipping
Access a wide variety of tones from super sweet to gritty and raw with this humbucker pickup. It offers the perfect amount of sustain and distortion. Learn more...
Gator G-TOUR Pedalboard with Wheels
Gator G-TOUR Pedalboard with Wheels
(2)
New from $274.99 SAVE 37%
or 6 payments
of $45.84
details
In Stock
Free 2-Day Shipping
Transport pedals easily in the rugged Gator G-Tour pedalboard with wheels. Its foam interior protects your pedals until you're ready to stomp on them. Learn more...
Gator GC-Dread 12 Deluxe 12-String Guitar Case
Gator GC-Dread 12 Deluxe 12-String Guitar Case
(3)
New from $129.99 SAVE 37%
or 6 payments
of $21.67
details
In Stock
Free 2-Day Shipping
This hard case will comfortably store your 6 or 12-string dreadnought acoustic. The heavy-duty aluminum valance exterior provides maximum protection. Learn more...
Schecter Sun Valley Super Shredder FR S Electric Guitar
(4)
New from $789.00 SAVE 28%
or 12 payments
of $65.75
details
In Stock
Free 2-Day Shipping
It's not called the Sun Valley Super Shredder for nothing. This axe dishes searing leads via EMG and Sustainiac pickups and a Floyd Rose Hot Rod tremolo. Learn more...
Ernie Ball Music Man Valentine Tremolo Electric Guitar (with Case)
New from $2,349.00
or 12 payments
of $195.75
details
Only 2 Left!
Free 2-Day Shipping
Pick up a Valentine model to produce slick tones and solid grooves, just like the Maroon 5 guitarist. Add heft to your leads with the on-board gain boost. Learn more...
Celestion G12M Greenback Classic Series Guitar Speaker (25 Watts, 12")
Celestion G12M Greenback Classic Series Guitar Speaker (25 Watts, 12")
New from $125.00 SAVE 32%
or 6 payments
of $20.84
details
In Stock
Free 2-Day Shipping
Use the same guitar speaker as some of the world's greatest guitar heroes. It is the definitive Blues Rock speaker but is perfect for all types of music. Learn more...
Schecter Omen Extreme 7-String Electric Guitar
Schecter Omen Extreme 7-String Electric Guitar
(7)
New from $439.00 SAVE 29%
or 8 payments
of $54.88
details
In Stock
Free 2-Day Shipping
Stay in tune under the harshest stage conditions with this guitar, which has an extended 26.5-inch scale and 7 strings. Learn more...
Seymour Duncan PowerStage 700 Guitar Amplifier Head (700 Watts)
(1)
New from $699.00 SAVE 30%
Like New $579.95 SAVE 41%
or 12 payments
of $58.25
details
In Stock
Free 2-Day Shipping
When you need to pack a powerful punch in a pint-size package, reach for the PowerStage 700. A speaker-simulating XLR output allows speaker-less operation. Learn more...
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

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It's just as if you paid the whole amount up front!
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No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

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We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!