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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "The advice from zZounds was spot on. Fast, friendly services. Very helpful; they know their stuff!" - customer on May 28, 2019
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Gator Pro Series Deep Molded Audio Rack
Gator Pro Series Deep Molded Audio Rack
New from $164.99 SAVE 37%
or 6 payments
of $27.50
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In Stock
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Molded from virtually indestructible polyethylene, the Gator Pro Series deep molded audio rack offers full-sized lids and recessed steel twist latches. Learn more...
Gator Deluxe 19" Rack Case
Gator Deluxe 19" Rack Case
New from $189.99 SAVE 37%
or 6 payments
of $31.67
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In Stock
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Military-grade polyethylene makes for a super light but incredibly tough shell on the Gator deluxe 19" rack case. Its ridges make stacking cases easy. Learn more...
Gator Pro Series Molded Audio Rack Case
Gator Pro Series Molded Audio Rack Case
(1)
New from $154.99 SAVE 37%
Like New $129.95 SAVE 47%
or 6 payments
of $25.84
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In Stock
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Built for protecting rack gear on the go, the Gator Pro Series molded audio rack case features a powder-coated finish, stacking design, and threaded rails. Learn more...
Gator G-PRO-6U-19 Pro Series Audio Rack Case
Gator G-PRO-6U-19 Pro Series Audio Rack Case
New from $229.99 SAVE 37%
or 6 payments
of $38.34
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In Stock
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Protect your rackmount gear in this 6U Gator case. Roto-molded in the USA, this rack has full-size front and rear lids, steel twist latches and side handles. Learn more...
Gator Shallow Audio Rack Case
Gator Shallow Audio Rack Case
New from $154.99 SAVE 37%
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of $25.84
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In Stock
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Don't waste space with a way-too-big case. Gator's Shallow Audio Rack case is 14.25" deep -- the perfect fit for your shallower rackmountable outboard gear. Learn more...
Gator Rackworks Standard Rack Drawer
Gator Rackworks Standard Rack Drawer
New from $109.99 SAVE 37%
Like New $99.95 SAVE 43%
or 6 payments
of $18.34
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Perfect for storing microphones, wireless transmitters, and your secret extra roll of gaff tape, these lockable rack drawers add storage space to your rack. Learn more...
Gator Rack Bag
Gator Rack Bag
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New from $99.99 SAVE 37%
Like New $87.95 SAVE 45%
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Crafted from plywood covered in padded nylon, Gator's Rockin' Rack bag is the perfect way to take a few rackmount units on the road in a lightweight case. Learn more...
Gator G-TOUR Rack Case with Casters
Gator G-TOUR Rack Case with Casters
(3)
New from $529.99 SAVE 37%
or 8 payments
of $66.25
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Gator G-Tour cases deliver big-time protection for the road, with heavy-duty recessed latches and handles, locking casters, and front and rear rack rails. Learn more...
Gator GRR8PLUS 8-Space Powered Lockable Rolling Rack
Gator GRR8PLUS 8-Space Powered Lockable Rolling Rack
(8)
New from $419.99 SAVE 37%
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of $52.50
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This 8-space rolling rack from Gator is a complete package, featuring front and rear rails, a built-in power distributor and locking latches. Learn more...
Gator GRW-SHELF1SLD Sliding Shelf
New from $89.99 SAVE 37%
or 6 payments
of $15.00
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Only 1 Left!
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Put that empty rack space to good use with this 1U sliding rack drawer. At 19" wide by 13.8" deep, it's great for storing cable adapters, pens, and more. Learn more...
Gator Lightweight Rack Bag
Gator Lightweight Rack Bag
New from $119.99 SAVE 37%
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of $20.00
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Free 2-Day Shipping
Protect your recording equipment, effects modules and more from the elements. Gator's lightweight rack bag gets your gear safely to and from your next gig. Learn more...
Gator Rackworks Wireless Microphone Rack Drawer
Gator Rackworks Wireless Microphone Rack Drawer
(2)
New from $174.99 SAVE 37%
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of $29.17
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In Stock
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Keep those wireless systems neat. This locking, foam-lined rack drawer has slots for 4 handhelds with clips, 4 body packs with lav mics, and 16 AA batteries. Learn more...
Gator GRW-DRWSH2 Shallow 2U Rack Drawer
Gator GRW-DRWSH2 Shallow 2U Rack Drawer
New from $109.99 SAVE 37%
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of $18.34
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In Stock
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Store headphones, microphones, cables and more in this 2U steel rack drawer from Gator. Only 10" deep from front to back, it's sized to fit in shallow racks. Learn more...
Gator Rackworks Rack Screws
Gator Rackworks Rack Screws
New from $6.59 SAVE 37%
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on orders $59.00+ details
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If you've got rack-mountable gear, you need rack-mounting screws. Hold your gear securely in place with these black, 10-32 threaded, 3/4" long rack screws. Learn more...
Roland Black Series Road Case
Roland Black Series Road Case
New from $189.99 SAVE 20%
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On tour? Protect your Roland INTEGRA-7 or old JV-1080 module inside this Roland rackmount case, crafted from 3/8" plywood with heavy-duty aluminum hardware. Learn more...
Gator GRR6PLUS 6-Space Powered Lockable Rolling Rack
Gator GRR6PLUS 6-Space Powered Lockable Rolling Rack
New from $409.99 SAVE 37%
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of $51.25
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In Stock
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A paragon of quality, this versatile 6-space rolling rack from Gator features threaded rails, lockable latches and a built-in power unit. Learn more...
Gator Rackworks Universal Shelf
Gator Rackworks Universal Shelf
New from $38.49 SAVE 37%
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Is your gear lacking in rack ears? The Gator Rackworks universal rack shelf is punched through with holes so you can attach nearly any unit, up to 25 lbs. Learn more...
Gator Rackworks Flanged Vent Panel
Gator Rackworks Flanged Vent Panel
New from $11.99 SAVE 40%
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Don't let your audio gear rack overheat. This vented panel fills in spaces between your rack gear for a professional look, while allowing air to circulate. Learn more...
Gator GRW-PNLSTFT1 Steel Flat Panel
Gator GRW-PNLSTFT1 Steel Flat Panel
New from $7.19 SAVE 40%
Play as you Pay®
on orders $59.00+ details
In Stock
Free Ground Shipping Free Ground Shipping
Keep your audio gear rack looking neat and clean -- fill in the holes with this single-rack-space blank steel panel with a black powder coat finish. Learn more...
Gator GRW-PNLPRF1 1U Perforated Flanged Panel
Gator GRW-PNLPRF1 1U Perforated Flanged Panel
New from $13.19 SAVE 40%
Play as you Pay®
on orders $59.00+ details
Preorder Today
Free Ground Shipping Free Ground Shipping
Empty space in your rack? Fill the holes without trapping heat with this perforated panel. It's flanged for rigidity with a black powder coat finish. Learn more...
1 - 20 of 21
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Questions? Our gear experts can help!
800-zZounds (800-996-8637)
When you call, mention priority code 202-3XFL. Llame Gratis en Español: 844-432-7449
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!