Feature:
Product came with a stereo output cable (RCA) and foam circle "feet". 3 very helpful books were included, and are also available from yamaha site in pdf format (must have Adobe Acrobat to download them). It did NOT come with an adaptor - and you HAVE to have one. My new batteries (6AA) lasted about 2.5 hours, then I received a "Low Batt" message. Grrrr.. It did NOT include midi cables either, so be prepared to buy them if you want to hook up a midi keyboard, or to transfer files to your computer.
Quality:
So far, I'm gonna give this a 10. It's comfortable in my hand, nice looking, and appears to be built sturdy. As for "on the road", I'd be a little leary as the battery situation really bites.
Value:
So far.. for me - a 10. I've already created 2 full demos for songs I've written. That's after owning this thing for about 2 weeks, and playing with it intensely, while reading the owner's manual. To be able to express yourself... I can't put it into words. VERY high on my list as far as the value. If I lost it, I'd get it again.
Desirability:
Extremely sexy. Not only does it look nice, but once you figure out what buttons to push, you can get this sucker to "put out" without too much difficulty. To me, it's a technical marvel. I was only able to semi-play the keyboard. Now, by programming the chords, or playing them on my midi-keyboard, I get a full sound. It's amazing! So far.. the only thing it won't do, is dishes.
Sound:
For a small box, this sucker has a lot of sounds. The styles are awesome - you can pick a style, then change the pitch and tempo and end up with a large variety from a single style. It's the coolest musical device I've EVER owned :)
Support:
I don't know how the service is. I haven't dealt with them. I'm rating it an 8 only because I was able to find a lot of information on the yamaha/synth website. Manuals for download were cool (but you must have Adobe Acrobat), and there appeared to be a lot of information.
Overall:
I expect I'll be happy with this for a long time. I've come up with melodies/lyrics for a long time, and not been able to do anything with it. This tool.. is awesome. I've been able to complete some pretty good sounding demos in a short time. I imagine once I understand more of the features, I'll really be creating great music. It's a wonderful tool.
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