Feature:
Excellent padding, zippers are sturdy and smooth, plenty of storage room in outside pockets so nothing scratches guitar on inside.

Quality:
stitching is solid, fabric is tough

Value:
very good value for the money

Desirability:
reinforced straps, padded backpack straps and cargo type pockets complete the good looks and function package

Ease of Use:
oversized fit on standard classical guitar, very thick padding all around and soft interior

Support:
arrived at time expected

Overall:
Expect decades of use from this case.

Quality:
I have a World Tour Classical Gig Bag that I ordered two months earlier. The quality on this was just outstanding. This latest edition which was to house my twelve string acoustic just does not fit correctly. The 20mm padding on the sides of the bag seems about an inch too narrow. Also, it seems that whoever made the final assembly did not stretch or lay the fabric down carefully since there are numerous wrinkles even before you place your guitar into the bag. Widthwise, the dimensions on the lower bout are about an inch too short. The fabric has to be really stretched and pulled tight in order to close the zippers. They also stick even with a application of wax. Fitting my Fender Acoustic in the gigbad yielded the same results. There is definitely a quality control issue here. I will stick with the Ritter Brand next time around. Every one that I have owned definitely was more consistent and of a higher quality the this brand. Buyer beware.