Feature:
Came with a very good gig bag. The only materials that I am even slightly considering changing are the plastic pieces (bridge pins, saddle & nut). There is nothing wrong with them and I had planned on replacing them with maybe bone, but the guitar sounds so great I may not do any of that for a while. The magogany looks great and sounds great. The feel is fantastic.

Quality:
I have only noticed small, minor blemishes. There is sawdust on the finish where the neck meets the body. I had a bit of shrinkage in the neck, so the frets were a little rough sliding down the neck and a couple of frets weren't smooth enough. All this is very, very minor and does not detract from the guitar at all. This guitar looks great and feels solid. I am not worried anything will break, but I do take great care of it.

Value:
ABSOLUTELY 100% best value going!!! I played every guitar I could for a month in prices ranging from $200.00 - $2000.00 and for the $$$ this is the best value I could find!

Desirability:
Looks great!! The look was what attracted me to it in the first place. Once you take off the pick guard to reveal more of the beautiful wood, it looks even better. The gold hardware looks great too.

Sound:
The sound is mellow, leaning toward deep; but very balanced. The sustain is amazing. Sounds good both strumming and picking. The action is fast and responsive. Adding brass bridge pins looks great and will brighten your sound. This guitar sounds as good or better than guitars that cost way more. I am thoroughly impressed and would replace it with the same guitar in a second if something happened to it.

Support:
I conracted the company 3 times via email before buying and their reply was very fast with all questions answered.

Overall:
I love this guitar. It's been 2 months now and I can'y stop playing it. When I'm not playing it, and happen to glance at it I am still amazed by how great it looks. The playability is perfect for me and it came set up perfect. I am not looking at any other acoustic guitars and hope to have this one forever! I would definitely buy another if something happened to this one.

Feature:
???????

Quality:
I noticed a few bubbles in the glue and it had a few scratches. I do not worry about it breaking. It hopefully will lst me forever,

Value:
This is the best guitar you can get for that price!

Desirability:
I think the looks are kinda blocky. The rings around the hole do not really go with the color of the mohogany, and I don't like the head of the guitar. I still love it though!

Sound:
I love it! It has a mellow sound and is so easy to play! I couldn't be happier! It sounds great live and awesome when recording. It is very clear and doesn't buzz. I usually play with other guitars and other instruments such as banjos and mandolins

Support:
I ahven't needed any service

Overall:
Guitars don't wear out, you can use them until they fall apart. I love this guitar. I am just very grateful that I have it.

Feature:
beautiful wood , attention to detail in all aspects

Quality:
from the grover tuners to the ebony fretboard, this guitar is superb in quality and craftmanship

Value:
you could easily spend 800 to 1000 dollars and not get the same sound

Sound:
great resonance and tone

Support:
the washburn website is a bit sparce

Overall:
this is the guitar i have been looking for