Feature:
The body is very solid and balanced. One of the knobs does not seem to do much.

Quality:
It's very glossy and looks sharp.

Value:
I was looking at a few other guitars and was afraid I would have buyer's remorse. That quickly went away when I plugged in. I had been looking at the Epiphone Les Paul and a Fender.

Desirability:
The blue was not as dark as the picture.

Sound:
I just plugged it in last night and I was blown away! I still have a lot to learn and this is my first electric guitar so take my opinion for what it's worth.

Ease of Use:
I was very impressed when I started hitting some chords. I played a few licks from some solos and I was truly amazed at the sound.

Support:
I have not needed to contact Washburn at this point.

Overall:
I won't buy another guitar for awhile. To be honest, I have been a KISS fan my whole life so that lead me to this guitar. If I had the disposable cash, I would not shy away from another Washburn.