Quality:
Looks great.A good tight guitar that stay's in tune.I would recommend this guitar to anyone.

Sound:
My first acoustic.I'm a beginner but to me it sounds great.My friend who has been playing for 39 year's loved it.He could'nt put it down. He has owned more expensive guitar's and said it sounds as good as any he has owned.

Support:
Have'nt needed any.

Feature:
It came with a gig back that was a piece of junk, but that's it.

Quality:
The fit and finish seem superb to me. Tuning machines are smooth, the finish is unbelievable (I have the red one), and it seems solid.

Value:
I'm certain that a $1000 Martin/Fender/Gibson would sound a little better, but for the money, this guitar is amazing. I've had it for a year already, and I'm sure I'll be playing it for many more.

Desirability:
I was playing in the bleachers before my son's Little League game and one of the moms stopped to listen and said, "What a beautiful guitar." That says it all, I think.

Sound:
I think it sounds great. I haven't played a lot of expensive guitars, but to my relatively untrained ear, it's a beautiful sound.

Ease of Use:
The action seemed good right out of the box. No problems at all.

Support:
Not necessary yet.

Overall:
I'll keep this guitar for years (and not just because my wife says no more guitars). It's inexpensive enough to replace easily (although Washburn doesn't list it on their website anymore), but still provides excellent sound, easy playability and good looks.

Quality:
Great. The tuning keys, for example, won't give like some cheaper models. And it stays in tune for weeks. Feels and sounds like a high end guitar.

Value:
Nothing better for the price. I've tried, believe me.

Desirability:
Get this instead of the D10. The Mountain Ash is beautiful--you will get tons of compliments. Yet it's not flashy or overdone--subtle.

Sound:
This is a great guitar. For less than $200, you can't get a better sound. It has a full, sweet sound.

Overall:
I bought this guitar 4 or 5 years ago. I own about 3 others. I basically learned how to play on this one, and I couldn't be happier. This is one of those starter guitars that you can play even when you get good without being embarrassed.

Feature:
Grover tuners stay in tune. Great feel. The only problem is only one strap button.

Quality:
You couldn't ask for better quality, then what you get from a Washburn Guitar. I would use this guiter anywhere, and have.

Value:
You cannot buy a better guitar for the money, or maybe for not 3x the money.

Desirability:
This is both a beautiful looking and sounding guitar. I am so happy that I own it.

Sound:
Full and pretty

Support:
Limited lifetime warranty. What more can you ask for. Haven't needed them for this guitar, but for my O.S. OE-30, they were very helpfull.

Overall:
I have been playing for over 40 years, and this is probably the best guitar I have owned. I had a Gibson back in the 60's, and this guitar compares favorably with it. I'm 57 years old and this will last me until I am unable to play anymore.

Feature:
It didn't come with anything, just the guitar and a well packed box...nice and safe for the long trip to my house. It does come with a Life time Warrenty.

Value:
YEA, This is cheap but it sounds and looks like its worth a whopping 350.00.

Desirability:
It is SO pretty. I own the Transparent Blue washburn D11. WOW!! Such a nice blue.

Sound:
The sound on here is achy at first, but thats because of the strings that it comes with it. But any good guitar player knows to replace the strings that it comes with. Over all the sound is better than any other guitar I have, and i have a fender and a Stargazer.

Support:
I give a 5 because i've never had to call for help or anything.

Overall:
A good 3 or 4 yrs before i want to get a new one...unless there is one out there that i would HAVE TO HAVE.

Feature:
I have a transparent red one that I purchased in 1996. It has held up pretty good. The pickguard shows up scratches very easily but otherwise, it has aged really well. I wish that these were available with the pre-amp system that my D-10SCE came with, that would rock.

Quality:
This thing has endured airline travel (the SKB case is extra) overseas and was loaned to a friend for a period of time when his band went on tour. It has held up really well. I would have no problems depending on it. It even has the original tuners on it.

Value:
Washburn really is a good company. I have an older PRS CE24 and in all honesty, my Washburn acoustics have provided me just as much enjoyment as the more expensive PRS electric. I purchased my D11 for $99.00 in 1996 and I have never regretted it.

Desirability:
The transparent finishes are really well done. The figuring of the ash makes this guitar a real "wow" when you see it up close for the first time. As long as you keep the fingerprints wiped off, it will have the same effect on most other people you show it to.

Sound:
The tone from the ash body woods makes this a very smooth sounding guitar. It is also very different from any spruce-topped guitar you will play. I personally like the sound better than spruce-topped guitars.

Support:
Never dealt with the Washburn company. I own a few Washburn products and I have never had any type of malfunction.

Overall:
If stolen, I would buy another on the spot instantly. The price is not that much higher than in 1996 and it is an outstanding guitar. I am planning to buy another one soon, the blue color is kind of calling to me. I may hot-rod it with a good pickup system.

Feature:
It's a acoustic guitar. No accessories - no case. Just a guitar in a cardboard box (well packed)

Quality:
It's a Washburn arn't all their products made with high quality?

Value:
Best sounding acoustic guitar I ever bought.

Desirability:
I love the natural wood finish and it not only looks awesome it sounds awesome as well.

Sound:
This guitar has a classic Washburn sound. Nice and full.

Ease of Use:
Plays well and has nice low action.

Support:
Never called Washburn however Zzounds is simply the BEST!

Overall:
I will be using this guitar to record with mostly. I was looking for a inexpensive acoustic guitar to replace one I've been using for yesrs and this really fit the bill. Thank's Washburn and Zzounds for bringing it to me. :)