Feature:
The nylon tips are solid. No breakage, no tip seperation. In general the hickory used is better than expected for the price. Mostly aesthetic flaws. Occasionally, I will get a stick or two, that break because of weakneses in the structure of the wood, but rare. I'd rather go through inexpensive, ugly sticks than costly ones with no apparent aesthetic flaws.

Quality:
These are second quality. Again, mostly aesthetic.

Value:
Excellent value. I use these for rehearsal and performing. I am, however, careful to use the sticks that aren't as grainy as this will reduce the likelihood that they will break in the middle of a song.

Desirability:
Not the best aesthetically, but a wise practical choice.

Sound:
Sound? No real difference from 1st quality line.

Ease of Use:
Not the stick. The drummer.

Support:
Have not had the need to contact support regarding this product.

Overall:
I will continue to buy this product as long as Vic Firth ofers it.