Feature:
I wish it had a tone adjustment.

Quality:
It is well built, quiet operating smooth easy neck and as well balanced as it could be with no bady.

Value:
Yes, if the size is important.

Desirability:
Not sexy, but for its market it is well thought out and put together, feels good to me.

Sound:
I purchasd the guitar to take on a trip to Russia for a compact guitar that will carry on it is great. The sound is better than I expected from such a small package. I use the portable Pignose amp or a crate accustic amp to get a natural sound. If I want to change the tone or dirty up the sound I have had to use a add on box.

Support:
NO I bought it used.

Overall:
It is a s supplement for travel purposes only. It is really what I was looking for. I cannot image a product that would be full size and be any light or smaller and still have good quality. I wish it had some tone adjustments. You can adjust the sound by mixing the volumes of the two pick ups.

Feature:
It's a great package. Good value. 2 different sounding pickups, acoustic stethoscope. Nice neck, reminds me of my Gibson.

Quality:
A professionally built guitar. Feels solid.

Value:
Great portable guitar despite its problems. I've played on the airplane. Nobody can hear over the ambient engine sound. Played in hotel rooms. It's a good diversion while on business travel -- stuck in a hotel room, don't know anyone in the city. Get some good practice time. I like to use it with my Korg Pandora (headphone amp/effects unit). With enough distortion you can't hear the poor tuning.

Sound:
Decent sound for its size.

Support:
Very friendly & pleasant customer service. They offered to fix the tuning problem for free, and even paid for the UPS service. Wow! Unfortunately, despite changing the tuning mechanisms, the guitar is still extremely difficult to tune. It holds its tune slightly longer now, but good luck if you want to adjust it.