Feature:
The foam piece that goes over the microphone to reduce hiss and extraneous noise keeps falling off. Have to tape it on to keep it on. There are no "accessories" and for the price should include, at least, a bag to carry the microphone headpiece and body pack.

Quality:
It's "Shure" need I say more?

Value:
Good price for he value.

Desirability:
I "wanted it," I "bought it." I would, however, prefer if the head piece could be adjusted. One size doesn't fit all. I find part of the ear piece in my ear, I believe it would be better if the "boom" were on a "sliding" mount because all ears are not either the same size nor are they in hte same place...realtive to comfort.

Sound:
Sound is spontaneous and natural when I use it for Gospel Bluegrass while playing banjo

Ease of Use:
Easy to use, instructions are easy to follow, if you bother to read them.

Support:
HAven't needed it, but I suspect that it is as good as the product.

Overall:
I am satisfied that I got a good deal for the money. The "comfort angle" I will have to work on until I either get it right or find a manufacturer who has. I hope it will be Shure. I haven't found a better "sound microphone system" that is better. I have 4 handhelds. Just needed the "head mic" so I don't stick my patrner in the ear with my "long-neck banjo."