Feature:
The features are everything I was looking for. Set neck, Tune O Matic bridge, molded body, and active pickups.

Quality:
Quality is okay. When I opened up the box for the first time the first thing that caught my eye was a chip on the bottom horn that had been poorly repaired. Also the paint on the body binding doesn't match the paint on the fretboard binding. Also the edge of the frets could have been filed a little smoother.

Value:
It's a good product for the price ($579). This guitar was for my wife, who was sold on the paint scheme. I would have rather paid a little more for the hellraiser or an ESP.

Desirability:
Other then the mismatched paint and the chip, it is a really good looking guitar. The finish is glossy and smooth. The molded body looks great and the set neck is flawless. Hardware all looks amazing and the 12 fret inlays look great.

Sound:
The pickups are good, but they're no EMG 85/89's. When I toggle between the pickups it can be heard through the speakers, which isn't really that big of a deal unless you need to hit the toggle quickly in the middle of a song. Sustain is amazing, the pinch harmonics scream, and chords give great crunch.

Ease of Use:
The playability is pretty good. The action is fairly low and the neck feels comfortable.

Support:
Haven't needed to call them yet.

Overall:
I am very happy with this guitar. It will be part of our family for a very long time.