Feature:
It came with everything you need to play it, just might want to adjust the pedal and replace the cymbals.

Quality:
Nothing has broken yet.

Value:
Great deal for $300

Desirability:
Pretty good.

Sound:
Probably after you replace the heads, you will like the sound a lot more.

Ease of Use:
Everything works fine.

Support:
Haven't needed to call.

Overall:
I give it an 8 because you can get a better drum set for a little more

Feature:
For $300 , You get what you pay for, Just the basics.

Quality:
Seem's to be fairly well made , Nice finish, I got the black set, Love it ! The heads could be better, But again, For $300, What do you expect!, But they are playable with a little muffling.

Value:
It's worth $300 !

Desirability:
Sex appeal ?????, It's a drum set man !!!!!!

Sound:
The cymbal's were the first thing I replaced, But I knew that when I bought the set, What do you expect for $300 !

Ease of Use:
Very playable ! Wish it came with a DVD instead of a tape for setting it up.

Support:
Haven't had to deal with them, I've had this set for a little over a month now, And beat the hell of of it, No problems !

Overall:
After I replace the heads, Plan to keep it for a long time

Feature:
I dont really like the cymbals, for the fact tht the crash is a little too thin for my taste, and the hi-hat cymbals are a little to thin also, but just about everything else is fine...Maybe some adjusting on the bass pedal, but thats it.

Quality:
Its made very well, for beginning drummers. If you have experience on the set then I suggest a 6 or 7 piece set. But its not like if you bump into the set its going to fall apart, its can take wuite the beating.

Value:
compared to any other set this one is a little expensive, for the fact that the drum heads are the cheepest ones I have seen, I muffled my heads but I would rather save the hassel by getting oiled heads, if they came like that then the set would probably be worth a lot more than its listed.

Desirability:
I gave it a 9 because I like the color I got, (black) but I dont like the cymbals, I'm not sure why.

Sound:
Not bad...some tuning and muffeling should do the trick, replacement heads are another choice, but for a beginning drummer, I suggest muffeling the heads.

Ease of Use:
I figure that if you know what your doing, the set will be easy to use. Tuning is probably the only thing you need to know, the rest is common sense. I suggest reading online to find out how to tune it.

Support:
I didn't have any probelms that I would have to resort to calling the company. I gave it and 8 because the set is made good, but I don't remember any number to call them.

Overall:
I would probably keep this set, maybe sell the heads and get new ones down the road, and deffinately buy new cymbals, and a double bass pedal, but other than that I'm most likely going to keep this.

Feature:
the stuff that went with it helps you get everything you need im just not sure about the sticks yet though

Quality:
it wont fall apart if you bump it but the rubber stopers could be a little better for the bass

Value:
yes

Desirability:
i really do its nice

Sound:
the only thing i heard to reaplace was thu cymbles BUT if you are a begginer keep what you have if you get better just upgrade

Ease of Use:
im not sure but the things ive heard there good

Support:
any questions i had they awnsered fast and good

Overall:
i expect to have this for quite a while only thing that needs fixed is the rubber stopers

Feature:
EVERYTHING has to be replaced

Quality:
It's horrible. nothing can adjust. i spent an hour just trying to adjust my toms.

Value:
This set should be worth baby $50.

Desirability:
I don't like it at all.

Sound:
This is awful. The sound is so bad. everything has to be replaced. heads, pedal, seat, stands, cymbals. I really go ripped off. I don't know about the 11 other people but this set is not worth it. This set is worth about $100.

Ease of Use:
I Have to wear head phones so i won't hear how bad it sounds.

Support:
Actually i looked up the company and found them. i looked all over there website and emailed them and there is no such thing as Rockwood.

Overall:
Everything is horrible