Feature:
I wish there were more drum voicings, and I especially wish there were more musical patterns to play along with. There are few good ones, and they all sound as if they were created on keyboard, with some pretty horrible synth voicings. The Yamaha DTXpress system was more enjoyable to play along with as far as songs. The Yamaha set had some nasty Phil Collins-sounding tom settings that I really miss, and some amazing snare settings, including some amazing rim shot sounds.
All accessories were included other than snare stand, hi-hat, and pedal(s). The DW snare stand did not work with the 12" diameter snare, and I exchanged it for a Gibraltar, which works flawlessly.
I am using a Yamaha monitor system (and/or phones)from my old drums, and it works exceptionally well, although it would be a stretch for performing live.
Quality:
Quality is beyond reproach. I am concerned about the heads, but as when I played for a living, I'll order spares in advance. The finshes are excellent. The internal cable routing is cleaner than my last set. The TD-20 sound module is easy to make adjustments on while playing, unlike the Yamaha, which required stopping and getting out a magnifying glass. Almost.
The overall quality level is as good as my 1966 Ludwig Downbeat set, which was superb. (In 1970, I was sponsored by Ludwig, and the quality had plummeted. I wore out a big set in a year.)
Packaging was perfect, with ample protection, and no floating parts.
Value:
This product is a 10 for value. The fact that some may consider it expensive has nothing to do with value. A Corvette Z06 is expensive at $70,000, but it is the best sports car value on Earth, if you get my point.
Sound:
I'm an ex-professional drummer who replaced a set of Yamaha e-drums with the TD-20k a few weeks ago. Other than the Yamaha set having a greater variety of drums sounds and the rubber pads being faster, the Roland set bridges the gap between e-drums and acoustic drums. The mesh heads replicate conventional drum heads, and have a great feel. The bass head is especially great, and I'm playing faster, more relaxed patterns than when people threw money at me to do this. The somewhat limited drum settings are very real, but only 20 or so are worth a crap. The cymbal sounds are a bit light and low on treble content. I will crank the sensitivity up and see if that helps. The hi-hat cymbal triggers are not good, though, not allowing you to "splash" the cymbals with your feet. It impedes my Tony Williams stuff a lot. There is too much audible mechanical clicking in the hi-hat, too. I have had to readjust the hat cymbals often to keep them within operating range. The rack is rock solid, and nothing moves, and with no amp, the set is nearly silent.
Ease of Use:
The user interface is intuitive, but the manual gets confusing at times. It took me forever to get the 2nd crash to stop triggering the most awful "marimba" pattern. Roland answered my e-mail on a Sunday to help me, though. The unit should have been shipped with no triggers enabled. Instead, I had to go into the menu and figure out how to eliminate about a half dozen of them.
The manual needs to be more in-depth, and then there needs to be a quick set up guide.
Support:
As mentioned above, I put in an e-mail request on a Sunday, and got an answer the same day. Problem solved.
Overall:
The only changes I would make would be in using real Zildjians if I played out. This drum set is the schizzle, but only because I have chops out the wazoo.
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