Feature:
Not the most features, I would like separate EQs for the clean and overdrive channels. I doesn't affect me at all, but it would still be nice.

Quality:
Built in classic Randall fashion....Like a tank. With a great stage look.

Value:
Really can't beat the overall Randall value. I've always been pleased with what my Randalls have given me for thr price I've paid.

Desirability:
Awesome on stage! The glowing T2 is really cool looking right before we go on, on a dimmly lit stage.

Sound:
For ease of use, sound quality, reliability, and the immediatly accessable variations of hard rock to metal tones. This is the best overall Randall head to date in my opinion. I have owned and used, many differant models of Randall heads(Randall-century 170II, century 200II, RH200, V-Max, War Head, and now the T2) for the past 10 years. The MTS and V2 models, offer a wider array of options, but the shorter signal path of the T2 combined with the valve dynamic power section provide a much better tone.

Ease of Use:
Can't get much easier to dial in a killer hard to heavy tone! Clean is great and easy too!

Support:
I have'nt dealt with Randall on a one on one basis ever. I've never really had any issues with any of my amps. The web site could offer a little more info in my oppinion though.

Overall:
I am using my RH200 as my backup for right now, But I will be buying another T2 as a backup for my existing T2 soon. Funny thing though. I have always had a backup for my main head, but I've never needed a backup for for my Randalls. The T2 has tubes, so I'll have one just in case.