Join for free to get:

  • Private Sales
  • Exclusive Content
  • Weekly Deals
  • Insider Gear News

Plus:

  • Prizes - automatic entry in every      giveaway!
  • PLP Loops - Free!
  • 30 Days of Interactive Guitar Lessons -      Free!

To get your free catalog, we'll need your address:

Sign me up for the zZounds Catalog
Joining is not required in order to shop with zZounds, and you can opt out at any time.
 
Add Something to Your Cart.    
Toll Free 800.ZZOUNDS (996.8637) Open until 10 PM EST
Mention priority code 7WZ95HP when you call
 

Phonic Helix Board 18 Universal 18-Channel Mixer

Steinberg Cubase LE digital audio workstation software is included.

Overall User Ratings

Overall:
           7 out of 10
Features:
           7 out of 10
Quality:
           3 out of 10
Value:
           8 out of 10
I Want It:
           8 out of 10
Sound:
           7 out of 10
Ease of Use:
           7 out of 10
Support:
           7 out of 10
 
 

"this is an amazing mixer!"

Overall:
          8 out of 10
Features:
          8 out of 10
Value:
          10 out of 10
I Want It:
          10 out of 10
Sound:
          7 out of 10
Ease of Use:
          9 out of 10
Support:
          9 out of 10
User: a customer from aol.com
Submitted: 9/23/2009
Style of Music: Rock
Musical Experience: record producer, musician
Location: Helena, Montana, USA

 

 
zZounds has verified that this customer bought this product from us.
Feature:
it came with both USB and Firewire cables, which was a plus. the effects are ok, like i said before. the routing options are insane, you can basically send a track to anywhere with this thing. the only thing was the CD that came with it didnt work, and i had to email support.

Quality:
This is built really solid. all the knobs feel tight, the faders are smooth and dont feel flimsy at all. It seems road worthy, its built well. everything looks good on it, no blemishes. i dont know what will go first, the faders probably, they are always the first to go.

Value:
for the price, this thing is loaded with all sorts of features. its not a piece of junk like cheaper mixers with more features.

Desirability:
i love this mixer. its the best peice of equipment ive bought for myself, ever.

Sound:
The sound is good, the effects are a little lacking, so I dont really use them. everything sounds clear and the USB interface allows all the tracks to be sent to my comp with very little latency. the preamp on the mic jacks is crystal clear, and i cant beleive how much this is improving my sound

Ease of Use:
If you know how to use a mixer, this one is pretty easy to use. If you dont know how, this is really fun to learn on. the manual is vague, but gives you basic understanding. you will learn more just playing with this thing.

Support:
i emailed them about the CD that didnt work and they got back to me the next day about it. And they sent me a replacement quickly. im happy with the support people.

Overall:
this will provide years of use and enjoyment for me. i wont replace it unless it breaks, but its got a 3 year warranty!

2 of 2 people (100%) found this review helpful. Did you?    
Thanks for your opinion!
 

"Would be nice, If it worked!"

Overall:
          5 out of 10
Features:
          5 out of 10
Quality:
          3 out of 10
Value:
          5 out of 10
I Want It:
          5 out of 10
Sound:
          7 out of 10
Ease of Use:
          5 out of 10
Support:
          5 out of 10
User: a customer from gmail.com
Submitted: 7/14/2009
Style of Music: Reggae, Afro-fusion,etc
Musical Experience: Musician, Recording Engineer
Location: Nairobi

 

 
Feature:
It came with power cable, firewire cable, usb cable and a rack-mounting kit. Mine did not come with the drivers CD but I got it after contacting Phonic. The interface of my unit has never worked! Been using rca cable through the line-in of my pc to get sounds to my DAW!

Quality:
Doenst look to me like the best quality. Looks like the kind to really handle with care. Mine came with some rattling noise inside, like broken parts. The rattling has since disappeared, left me wondering what it was and what happened to it!! The rca record out which I use is also unreliable, sometimes it just dies despite the mixer getting a signal.

Value:
Paid over 600usd for it (price + shipping and taxes) That would have been good value if it worked well. But from the way I see it, by the time It will be good for use in the studio, I'd have spent 1000usd or more. I guess I should have just gone for something better. cheap is expensive, so goes the saying!

Desirability:
I wanted it, got it, not sure I want it any more. Nothing phenomenal about its looks, not that I really cared about that. It has not done what I wanted it to do, that is stream 16 channels of audio simultaneously to my DAW through firewire or USB. As long as that does not happen, it has no appeal.

Sound:
I've used it in the studio with a condenser mic, keyboard and bass. Both the keyboard and condenser had a soft hiss, almost unnoticeable, which Audition's hiss reduction tool took care of with ease. The bass had a hum that was difficult to deal with. It could be the bass, or is it that the mixer cant handle such low frequencies? I dont know. sounded good overall.

Ease of Use:
Easy to use as an analog mixer. Just hook it to power, plug in your equipment and you are good to go. Mine has never installed on my PC. I've tried it on XP SP2, SP3, Vista 32bit and 64bit as well as a Mac but none of those recognized it!

Support:
Phonic has polite client support. They responded to almost every email I sent. Unfortunately my problem is yet to be solved, 2months down the line! I'll be sending the unit for warranty repair or replacement and see how that works. If you are outside the US like me, you wont enjoy warranty unless you send the unit back to the US. That basically means extra expenses on shipping and time wastage. They have resellers allover but you cant ask for warranty repairs just from any reseller!! A big bummer!

Overall:
If the unit gets to communicate with my PC, the way it claims it can, I'll keep it for as long as it lasts. If that doesnt happen, there's no point in having it. I wish I knew there's no warranty outside the US, I would have been more careful. What I can say at this point in time, is that phonic helix 18 universal is a nice analog mixer with a phony interface! If you have the opportunity to test it before you buy, do so. It will save you alot of hussles.

4 of 5 people (80%) found this review helpful. Did you?    
Thanks for your opinion!
 
Questions? Our musicians can help you right now!
Call Toll Free:  800.ZZOUNDS (996.8637) Hours
Mention Priority Code 7WZ95HP When You Call. Toll Free En Español: 800.460.7976 9 AM to 5 PM EST
Shop with those who respect your privacy— we do. Copyright © 1996-2009, zZounds Music, LLC. Terms of use apply.
A-ID: 3745