Feature:
It does include a two button footswitch that allows you to change from clean to OD or turn the effect selected on or off. It's nice to not have to pay another $40 for that like Fender charges. The reverb is not the best but I'm not way into reverb except on the clean channel where it does a decent job. The effects could be better but are really pretty decent. Vintage sounding but not analog lush. The thing weighs quite a bit due to the heavy backboard and rear ports for the speaker. Speaker is of excellent quality so don't feel like you will have to swap it out. Tube tones, vintage look and sound, built in 70's effects. This is the amp Marshall should have made ten years ago and no one would have bought a blues junior again!

Quality:
Just based on looks and performance I'd give it a ten but having been made in Indonesia time will tell if the wiring and components stand the test of time. Since it's new I'd take a back up to a gig. If it blows out at a jam or band practice I'd just go home early. With tubes though I'd always take a back up.

Value:
It could cost less but the price is fair considering all the features, tubes, effects, vintage vibe, looks, and sound and included two button footswitch.

Desirability:
It looks great and as I said Marshall should have made this amp ten years ago. Looks great in the living room, or at a gig.

Sound:
Sounds like a vintage Marshall in a small combo. The clean channel with the bright switch on sounds "Fender" clean. With the boost and bright switch engaged the clean channel is more intense and expressive. The OD channel sounds muddy by itself to me, but with the bright switch on it is heavenly. For Metal you would need a special pedal because it just won't go there on it's own, at least with single coils. The louder it gets the better sounding, and it gets loud!

Ease of Use:
Never had to look at the manual. Make sure all the input and output jacks are screwed on tight because mine weren't and there was some buzzing and scratching sounds at first. It should be lighter. Using something besides the heavy back panel would have been nice.

Support:
I can't say. Have not tried to reach them for anything

Overall:
This is the combo amp I've been waiting for Marshall to put out. I would replace it in a heartbeat. It needs a metal pedal to go that way, and of course a wah wah and tuner to complete a basic rig for shows.

Feature:
The echo is flawless

Sound:
I just got a new one...fresh out of the box......Sounded great....effects were wonderful except......seems no one did a final test on this one.....a capicitor on the bass knob/pot crackled when I added even a little bass.....I'll have to assume cheap parts..... I am sending it back and I re-reordered another one....now the problem is Zzounds doesn't have any more so I have to wait another month for the next shipment......IMO this is defintely a Marshall quality control issue....

Support:
Marshall has always been the worst if something breaks.....takes forever to get fixed.

Feature:
Easy and intuitive. Killer sounds with viewing the manual

Quality:
I give it a seven. It is built well but pots are plastic shaft. Disappointing for the price. Time will tell as soon as I start hauling it around.

Value:
Allot amp for the price.

Desirability:
I just received it.

Sound:
Versatile and big. Much fun with little effort. Easy to create four distinct sounds.

Ease of Use:
Can't get any easier.

Support:
This is based on pass experiences. Just got it and will gig out tonight and follow up.

Overall:
I am a gig and sound hound. I have 15 amps and 22 guitars and basses. "Till the next train rolls along". I think Marshall has finely gotten pretty darn close to having the middle guy covered (local gigger and small to medium club size) I was told by ZZ that I would not they would not receive it till June 15, I was pleasantly surprised when email said it would arrive 6-8-09 and here it is. Wish I had taken the bite for two day delivery. It sat in Jax Fl warehouse from Friday till today Monday. I had two gigs this weekend. Would love to have put it through the live paces. the Prof.