Feature:
Simple and not complex

Quality:
Packaging kind of rough to get out. Otherwise the cable itself is great quality.

Value:
Well worth the price

Sound:
The sound is crisp and clear. A true sound that is evident from low volume to high. True for jazz, rock, classic, doesn't matter. Sound that is beautiful! Once you try the monster cable, you won't go back to regular cheap wiring.

Ease of Use:
Just plug in.

Support:
Didn't have to use yet

Quality:
after hearing about the superior sound monster cables could give (not just in instruments, but home theater as well), I shelled out the extra dough for about 4 of these (2 standard instrument and 2 rock guitar cables). A couple years and several returns later, only one still works. On two of them, the connector came loose or just snapped off. On the third, the signal pops in and out. No, it wasnt just bad luck... I've returned the first two with the same result. And no, i dont jump rope with the cables or use them carelessly... not sure if its a question of quality or durability.

Value:
who wants to deal with returns every six months? not me. and for the price, this just isnt worth it

Sound:
definitely an improvement over the standard, cheaper cables. could hear the difference right away

Support:
the customer service is great, they replaced with no hassle.

Overall:
the amount of money and hassle these things cost you, i wont be buying anymore monster cables