Feature:
Loads of buttons, knobs, features, presets, etc. Works MIDI and USB.
Quality:
Mine broke after 4 months. D and G# keys stopped working through USB, and when plugged in via MIDI the controllers would not record in ProTools.
Value:
As long as you don't have problems with it I suppose your fine. But if you have to ship it in, get ready for shipping charges at very least and if it does go out of warranty after 12 months...you then get hit with labor charges.
Desirability:
I'm pretty sure based on my experience with support I won't buy any more M-Audio equipment. 4-month old equipment shouldn't have problems and an owner shouldn't have to pay for shipping or labor to have it repaired if it does break.
Sound:
Works fine for controlling other MIDI units. Touch response is decent. The extra control knobs, faders, and pads are nice.
Ease of Use:
Works out of the box, but to get the most out of it you should spend some time on the website and forums to get presets and other nice functionality.
Support:
Miserable excuse for support. When you submit a problem, they rattle off items from the Knowledge Base as if we can't look those up and perform them ourselves. And then when those have been exhausted, it's a 4-week turnaround for repair and the owner (YOU) have to pay for shipment both ways. Buy crap, get crappy service.
Overall:
All in all, if it works and you don't have problems it's a good piece of equipment to have in the studio...but keep your fingers crossed because the support people at M-Audio don't have it.
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