Feature:
I love the electronics, I have a older model without the tuner, but the newer electronics look a litle tacky to me. The OP-24+ is much cleaner look that blends in with the guitar without sticking out saying HEY IM THE ELECTRONICS. The mid shift really changes the midrange sound adding a crisp tone. I would like to see some dots on the fret board not just on the side.

Quality:
The top has the Satin finish that I thought would really scratch up easy like a Seagull I had, but its really held up quite good. And i truly beleive the Satin finish allows the great sound unpluged I was surprised to hear.

Value:
Great price for an American made Ovation, Ballader. Glad I didnt settle for a lesser Celebrity or Applause, I know the unpluged sound would not compare , solid tops always beat the laminated tops for sound quiality.

Desirability:
For the sound pluged in this is a super guitar hard to beat for the price. Ungluged it gave my Taylor a suprising run for the money. The guitar is not fancy, just a well built long lasting decent sounding guitar. The one I have has a great hardshell case that protects better than any other case i own, Tight fit, and durable.

Sound:
I was amazed with the bass sound that came out of this unpluged the first time i sat in a quiet room and had a chance to really hear the guitar. I was thinking theres no way it could compare to my Taylor 214, that impressed me the same way when I played it for the first time. So i pulled the Taylor out and compared, both sounded similar with the Taylor edgeing out by a nose. The projected volume was acutally won by the Ovation. Pluged in the Ovation really shined sound wise compared to my 2 other A/Es, no notice of the jangley tinny sound projected from the other A/Es, just a warm tone of a fine acoustic guitar.

Ease of Use:
No problem after 10 minutes playing with the electronincs to find thaat sweet sound you wanted.

Support:
Ovation resonded to a email inquire I had about Finish care pretty fast so my experence was good.

Overall:
Solid top, great sound mid depth bowl guitar. Comfortable fitting size to play, action if very ajustable to taste, Ovation has spacers under the bridge you can add or remove to adjust action, along with a easy adjustable truss rod.

Feature:
Came with a great pre-amp. The on board tuner is fantastic. It is functional and very easy to use.

Quality:
Great American made product. You can really tell the difference when you pick it up. It is a well made instrument.

Value:
This item is a great item at a great price. You can't beat it.

Desirability:
This question is retarted. Who lusts for inanimate objects. I love the aesthetic of it. I like guitars that are naturally beautiful without all the gaudy crap that ends up ruining the looks of other guitars. This guitar looks great without having to work hard at it. The small details look good.

Sound:
This guitar sounds great. Nothing sounds like an ovation plugged in. This one even sounds good not plugged in. It has a warm tone that matches some of your more expensive Martin's and Taylors. The pre-amp is worlds better than both of those. For your money, this guitar sounds great.

Ease of Use:
This guitar is so easy to use. Everything was pretty much self explanatory. The only learning curve is for the three different pre-amp option buttons that determine the tonal quality through your pre-amp. This just take a little time to pick up. Everything else is easy.

Support:
Have not needed any support at this point. Ovation is a well known company and does have a good rep for customer service.

Overall:
I plan on this being my life-time committment guitar. If it were to wear out or be stolen I'd replace it. I might consider purchasing a high end Taylor if I run into an extra three grand. For the price, nothing beats my ovation.