Feature:
Both balanced (XLR & 1/4") and unbalanced inputs, and if you need to, you can trim both the woofer and tweeter for better balance in your listening environment. I haven't need to do that - flat is great! Dense foam pad on the bottom for isolation from the surface they sit on.

Quality:
Typical JBL - they appear to be very well made. They weigh a ton for their size, and there don't appear to be any resonances in the enclosures whatsoever.

Value:
I think the 2328s are probably one of the best values out there for a monitor in this price range. I listened to KRKs and several others and just thought the JBLs were the best deal for the money.

Desirability:
I'd definitely buy the LSR 2328s again if for some reason I had to.

Sound:
Beautiful, full, tight bottom end - much fatter than I would have thought an 8" woofer would be. When JBL says they're good to 43 Hz, they aren't kidding. The drivers seem very well matched and the highs and mids are extremely transparent. Very good imaging and these things will crank if you want them to. There seems to be a sweet spot turned up about 1/2-way. Can you say "punchy"?

Ease of Use:
Plug 'em in and turn 'em on. They sound fantastic out of the box. They're speakers! How complicated can they get?

Support:
I haven't had to use the support, but from past experience with JBL, support is easy to find and very attuned to the needs of professionals. In other words, responsive and fast.

Overall:
Like I said, in this price range I like the LSR 2328s better than anything else I auditioned.