Feature:
The software has some nice features but the hardware is a mess.

Quality:
The units housing is solid but the plastic parts are flimsy and week.

Value:
Definitely not worth the money and trouble.

Desirability:
Obviously I wanted it at first. But now I just want to get rid of it.

Sound:
When It's not popping and hissing it has some pretty cool effects.

Ease of Use:
Again, the software is pretty intuitive, but the hardware is horrible.

Support:
Fairly friendly. But nothing gets accomplished.

Overall:
I really wanted to give this thing 0 stars but that would be unfair and people including myself tend to ignore those kind of reviews. I'll start with summarized bad news: * Once your money's down, you're basically the permanent owner of this thing no matter what!(defective, dissatisfied or whatever, You're STUCK!) * Here's why; The retailer that you've come to love and trust is completely unable to help you due to copyright laws. So IK multimedia has you over a barrel, and boy do they know it.(more about that and other details later.) * One big problem is the thing is a HUGE system resource HOG! (CPU, RAM, USB. Etc.) * Among other things, it pretty much demands ALL USB resources so everything else must be unplugged (WHAT?.. I know.) * The controller has no memory so to use it, you must always be closely tethered to a computer via a short USB cable. If the USB transfer rate falters which it does. You get LOUD snaps, crackles, pops, and hiss. * All-in-all this thing really becomes a huge liability. * At first glance it seems sturdy. However, as you use it, you find that it's not only poorly designed, but the plastic parts are weak and flimsy. * Regarding poor design; making adjustments via the controller is a MESS, and the real-time communication from software to controller should be much better. * In fairness some of the effects and models a pretty cool, but it's definitely not worth the money. Don't get drawn in like I did. There are better choices out there.(Not sure if I'm allowed to start naming here.) * So here's the worst of it. Although IK's customer service is fairly friendly and responsive, I've been going back and forth with controller problems for the better part of a month, and they just keep you going in circles.(maybe because after 30 days your sunk with most retailers anyway) Here's the game so far a.)Download all new drivers. b.)Unplug ALL other USB peripherals,(WHAT? I know, it gets worse) c.)Try different ports. d.) Try third party software. e.)Disable hyper-threading(ARE YOU KIDDING?) f.)Go into device manager and start disabling hardware.(NO, we're not kidding.) g.)Not sure yet, maybe go back to "a".) To answer those wondering, my system is a top rated 3.2GHz, with 2MB ram. Far beyond they're recommended requirements. * Well, there it is. I hope I've saved someone some grief. However, they told me that others have had success getting it running, So...