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Rating and Reviews: Icon QCon Pro X

Get hands-on control over any DAW with Mackie Control or HUI protocol, with the QCon Pro X's motorized faders, dedicated buttons, backlit LCDs and jog wheel.

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"More than expected....." submitted November 18, 2016

By JOHNNY H
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Musical Background: I am a producer and mastering engineer
Music Style: R&B, Commercials, Hip-Hop, EDM, and all other forms of music.
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Overall: Icon QCon Pro X Control Surface was one of the most solid control surfaces at it's price and more. It came with several templates, I had a lil issue with pro tools but got it to work fine. Faders are nice and long and the rotatory dials where solid. This machine also looks sleek and has a lil weight to it. I can't wait for a expander :)
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"All my high hopes were sadly mistaken " submitted April 9, 2017

By Chris T in Brenham, TX
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Musical Background: 15yrs FOH engineer, 20yrs musician, 5yrs home studio
Music Style: Country, rock, pop, Christian, If it sounds good it is good
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Overall: I wasnt real sure about this product from the beginning but hoped AT LEAST most of the features would work good enough to make it worth $900. Opened the box...so far so good. Very sturdy chassis. Looks sweet. Then i set it on the desk....and thats when things went south. Faders, buttons, knobs all felt cheap and crappy. Seriously, the behringer x32 (which I do happen to enjoy using) has a better, more solid feeling interface. Nevertheless, I plugged it in, set it up with my daw (Reason) and did what I was supposed to do (according to the manual), downloaded firmware, etc., loaded up a recent project, and then we come to the next set of issues. Immediately i see the LEDs for the master channel on the meter bridge is not working, individual channel LEDs show differently than meters in the daw (meter bridge shows -18, daw shows -5, not even close) and, unless your channels are labeled sub-6 characters, its hard to tell what the channels are. Looks alot like this....AcoustBassElectriMandolSub-KiKick...Terrible! Then i notice the noise. This unit makes alot of clicks and pops, faders are very noisy and they dont always move to where they were before when switching between banks. Then when you touch the fader, your daw fader jumps to wherever the control fader happens to be so you have to ride it to the correct position. You cant just "nudge" it up or down with the top or bottom of the fader. You must actually put a finger on the center of the fader to move it. Some of the editing buttons dont do what they say but im sure that could be worked out with the IMAP software if you had a week to figure it out. On top of all this, the SELECT buttons for each channel dont light up when selected so you never really know what channel you are editing. I spent all of about 2 hours with this thing total because at that point is was not worth the money for me to delve deeper with it. Maybe it just doesnt work well with Reason but id be willing to bet all those issues are not solely Daw based. R&D must have fallen asleep on the job on this one! This ended up being a no-brainer for me....send it back and spend my hard earned money on something that actually works and does what it says it does! Maybe mine had a hardware/software issue, maybe future firmware updates fix the issues(this was v1.09), maybe one day even pigs will fly...who knows. NOT RECOMMENDED!! On the plus side?......the jog wheel felt nice.
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"Looks Nice, but does not funtion as advertised" submitted March 25, 2017

By a customer from gmail.com
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Overall: Firstly the unit does NOT come with Aluminum plates for each DAW as the image implies. It comes set for Cubase and all other DAW's have this crappy flimsy overlay that does not rest flat due to the screws in the Cubase plate. To make things worse, the wordless instructions show that you are to remove the plate and install a new one for your DAW, which is non existent. There is currently no Mac iMap installer to try and fix the multitude of issues. The Output meter bridge does not work, the faders click and clack when at rest and the lower LCD displays channel 1-8 no matter what channel you are on. And no Mr. Tech Support (non-existent) it is not my computer or my setup. All of the issues above are documented on the iCon garbage website. I registered the product, made and account and no matter what, I cannot login to initiate a help desk ticket. I am returning this, just like I did the Raven Slate POS control surface I purchased. I tore my entire studio apart to accommodate the super tall meter bridge... all for nothing. So disappointed....
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