Feature:
Quality tuning machines, outstanding pickup/preamp combination, onboard tuner that's actually precise enough to use on stage, balanced XLR and 1/4" outs... not sure what else they could have put on it except for maybe an ashtray. It would be a 10 except for the fact that I think the 1/4" output should have been unbalanced. Some acoustic amps do not have an XLR input, and how many players shopping for guitars in this price range have TRS guitar cables laying around?

Quality:
Well, it's a Chinese Ibanez, so stay realistic in your expectations and you won't be disappointed. The top has some finish irregularities around the sound hole purfling, and there's the occasional discoloration in the wood or bubble in the varnish... but nothing truly offensive. And from ten paces away (like an audience's perspective) it looks like a $2500 axe. The tuning machines are solid (and gold... pretty!), the fretwork is clean and accurate, the truss rod works properly, everything seems to be glued together nice and tight, and the electronics are flawless. So, given that all the functional stuff is first-rate, I'm willing to forgive a little cosmetic sloppiness at this price point. Again, compare a $1200 Cordoba sporting a finish that looks like it was slapped on with a brush....

Value:
All-koa, plays great, sounds stunning through an amp or PA, light and well-balanced, solid build and hardware... all for $550?!? Yeah, it's a terrific value!

Desirability:
EVERYONE comments on how beautiful this guitar looks on stage. My fiancee says it's the prettiest guitar she's ever seen. The koa is drop-dead sexy... maybe I was lucky and got a particularly good top, but it truly is striking. I've seen the other two exotic wood versions of this model, and find the bubinga homely and the flamed sycamore... ummm... "interesting." But you can't go wrong with the aesthetics of a koa guitar.

Sound:
I played a whole slew of acoustic-electric classical guitars before I ordered this Ibanez from zZounds. I was hoping to find something for around $500, but I was becoming frustrated because even the $1200 Cordobas sounded horrible, with brittle sounding pickups and hissing preamps. I thought I was going to have to put off buying a classical guitar until I saved more money... until I started playing the Ibanez offerings. Because this is a thin-bodied guitar, the unamplified sound is small and unable to compete with other instruments. However, when you plug this thing into an acoustic guitar amp or PA, it is absolutely gorgeous. Three band EQ, notch filter and phase switch give you lots of options for adjusting your tone to suit your music or style. The pickup is simply outstanding... transparent, with almost no detectable piezo quack. And with the balanced output, it is DEAD quiet. It sits beautifully in a live mix, and I've just started experimenting with recording it direct, where again it sounds fantastic. I normally wouldn't expect to be this blown away by an Ibanez product, but if you're concerned with amplified tone rather than brand cache and you don't have a bazillion dollars to spend, you must check out this guitar.

Ease of Use:
Only a 7 here, and I'll explain why. As far as getting "great sounds" from this instrument, it's a snap once you have everything set up right. I keep the bass at ten o'clock, the mid flat, the treble up around three o'clock, phase out and notch filter at one o'clock, and it sounds through my Mackie/JBL PA just like it should: a classical guitar, but louder. It took me about five minutes to find these settings. HOWEVER, this was after I had to deal with getting rid of fret buzzes and an odd noise coming from inside the body. Adjusting the truss rod and changing to D'Addario's super-hard tension strings solved the fretting problem, and the internal buzz was a wire from the electronics touching the top, so I moved that. It was an evening's worth of tweaking to get it set up properly, but once that was done the actual use of it (plugging in and getting a killer tone) could not have been easier.

Support:
Don't know, I haven't dealt with Ibanez directly.

Overall:
At a higher price point this would be a 7 or an 8 overall. But at under $600 it is nearly perfect. One point off for not providing an unbalanced 1/4" output, and for a bit of slovenly work in the finish department. But trust me, I played just about every make of acoustic-electric classical from $250 to $2000, and you can't touch this Ibanez unless you're willing to pay more than double for your new guitar.