Feature:
Easy to use controls ... the pickups are decent but will probably replace them eventually ... the frets are clean and the neck feels great from the very first time I played it.

Quality:
This is one gorgeous guitar that is well put together and beautifully done. No problem using this guitar on the road or in the studio or at home creating the music you love. The gold plate on the bridge shows a little wear after a short time used but hey ... it's still looking beautiful and the sound is incredible for this price range of guitars. I've played Gibson's 335's and Ep's Dot's and other higher priced semi-hollowbody guitars and this Ibanez will give them all a run for your money. The flamed maple is gorgeous, the inlays are well done and when people ask to try it out it's hard to get them to stop playing it ... great quality ... great price.

Value:
This is a great playing guitar and great value for your hard earned cash.

Sound:
This is a nice guitar with good clean sound that rivals more expensive brands sound, playability and looks. I use a Digitech 350 multi-effect pedal with this beauty and it rocks! From clean soft jazz to sustain to die for ... this guitar is a great value for your buck.

Ease of Use:
Using my multi-effects Digitech 350 this guitar SCREAMS!!! No big learning curve with this guitar ... if you know the sound you are looking for this baby will do it!

Support:
Never had to deal with them so wouldn't know