Sound:
Out of the box the fit and finish was pristine,if you are a fan of nateral wood finishes you will love it.I did have put out another 50 bucks to have it set-up for me. The binding on the guitar is perfict like so many others who are never compleatly happy with anything straight out of the box.( it's got to be a man thing )I had mine hotroded also I had seymore dunkin clasic 59's,Dunlop Strap lock's and locking tuners. It's sweet beauitful wood beauitful sound it dosen't git any better. Honestly I did not give its orginal hard ware a chance. in conclusion I love my artcore it has a look that I love, and construction that matches any other on the market.

Support:
I have not had the the pleasure of having to deal with Ibanez, I concider that a positive !

Feature:
I have the Antique Burst finish model. Contrary to other reviews, it is a quality finish, with REAL wood. You need to wait and pick one with a nice finish. The assertion that this is somehow "faux wood" (what does that mean, anyway?) is ridiculous.

Quality:
Very well built - good fit and FINISH. Built like a tank.

Value:
An excellent value for the money - highly recommended.

Desirability:
It's a sharp-looking axe.

Sound:
Got a great sound - I have heavy gauge strings on it and it wails. The addition of a SD Hot Rodded Humbucker set really finishes it off nice.

Ease of Use:
Nice playing guitar - the frets, however, are quite high and if you use too much pressure on the strings, they will go sharp on you. That's why I use heavy gauge stings for this one.

Support:
never needed to contact them.

Overall:
I will never get rid of it. I would buy an identical replacement for it if I had to.

Feature:
The fit and finish are impeccable. I have the dark black finish with black chrome tuners, bridge, quick change tailpiece, and pickup covers. It came with The ACH1 and ACH2 pickups, flame maple top back and sides. A call to Ibanez confirmed that the body is carved from one piece of Flamed maple as are the rest of the guitar. I bought the item with that in mind.... with the hard shell case which is virtually bulletproof.

Sound:
The stock Artcore pickups are mellow and balanced. No harsh overtones. They're great for most players. If was going to use this for more hardcore music, I would probably upgrade the pickups. There are too many choices to suggest anything. I found I needed to raise the bridge a bit to get rid of an annoying buzz above the 12th fret. Overall the sound is all pro. As good as any stock Gibson humbuckers. Definitely not a cheap sound at all.

Feature:
The upper strap connection could have been located higher.The finish is excellent...I saw somebody else whine that it wasn't real wood.WTF? I'm a woodworker...it's 100% real wood. The veneer selections are fantastic.

Quality:
Excellent craftmanship all the way around for of the shelf. I have come to rely on Ibanez quality for quite a while. I would tour anywhere with it.

Value:
Well worth the price...and like I've seen elsewhere, it's comparable to guitars selling 3/4 times the price.

Desirability:
I get complements on it all the time. It sort of motivates me sometimes.

Sound:
Great out of the box Rockabilly sound...however it's just as sweet for in your face rock to jazz and R&B. I primarily play it through a Dean Markley DMC-80 and generate some different sounds with some Boss gear. Kicks butt live and in my studio. In fact, I have had a lot of complements form Strat and Les Paul guys on the action and the sound. FWIW, I did have it set up once after I had been playing it for about a month (that was a year ago).

Ease of Use:
A lot of folks spend years looking for 'their' sound. I knew this was the one when I 1st sat down with it...let's face it, we're going to use all kinds of stuff to modify the sound for different applications. I have been playing guitar for ...wow, 40 years now; however, today I spend more of my time on my Karma, Motif and Kurzweil; accordingly, this is the One electric guitar for almost all of my live and recording needs. I have an Ibanez AW-60 that I've had for uh...24 years for my acoustic sounds.

Support:
Never, thank you!

Overall:
I'd get the same one.

Feature:
While this guitar seems to be well made the finish has a very '70s mobil home kitchen cabinet feel. I'm wishing I had opted for one of the painte artcores now. The cosmic black hardware rules though. Every company should offer this as an option.

Quality:
Everything but the faux wood gets an 9 the faux wood gets a zero.

Value:
you get what you pay for and I shouldn't have expected nice wood for the kind of money I paid but I did. The pictures on here made it look freakin sweet but it ain't.

Sound:
The sound is pretty good, there is a noticble difference between this and my solid body guitars. I don't know if it's great, this is the only semi-hollow, i've owned.

Ease of Use:
It arrived pretty much ready to play. Only some minor adjustments before it was ready to go.

Support:
never dealt with them.

Overall:
I would buy another if it came with a normal painted body. No more transparent artcores for me unless they guarantee satisfaction with the apperance of the guitar.