Quality:
This could be the best capo ever!-but isn't, because, although solidly built, its lever arm is cheap thin breakable plastic, and will spall off when it hits the floor(and you will drop it, I drop mine about once every 40-50 times I take it off or put it on the Guitar.) This lever arm should be made sturdier, I am reduced to using a nub now. It is other wise a good capo although pricy, and is better than the pickers pal or shubb,(these are never-the-less, also good capos) which get in the way of certain chordings (like the open B7th), and are hard to adjust on necks that have a taper, like my D-18. I use the G7th capo for it, and the other two work fine on my McCormick (Made by a local lutier of that name) I,ve been playing a lot of bluegrass and Gospel lately, and the G7th enables me to capo up with one hand, and "squeeze the exact amount of pressure, with its one way clamping device, that is needed. Many bluegrass performers swear by the Keiser, but I have had two, and found them wanting , because the spring will eventually weaken and strings will start buzzing, long before metal fatigue causes the spring to break. If only that lever arm were of metal, I would rate this one a 10, instead of a 7.

Value:
Yes, if the lever arm were improved.

Support:
I haqvn't contacted the company yet about the release lever, but I guess I will.