Feature:
The tom arm mounts give you a lot of flexability which is nice. Also the maple bass drum hoops are a nice touch.

Quality:
The build of the drum set seems to be very good. I didnt find any defects in the build of scratched shells.

Value:
This is the best part about this drumset. For the money there is no better drum set on the market. Sure you can get a 6 piece for the same price but you wont get suspended toms and you for sure wont get maple shells. I cant stress enough how much of a great drumset this is for the money.

Desirability:
I think the deep amber finish on this drumset is very sexy. I wanted a natural looking finish and at first i was concerned but when they shipped to me i was pleasently suprised.

Sound:
You cant get a better kit for the money. Its impossible. You cant even get maple chells in any brand for this price.

Ease of Use:
You hit them and they make noise.

Support:
Ive never had a reason to contact Gretsch nor will i ever need to.

Overall:
This is the second kit that i have owned and it was leaps and bounds better than the first. I say this is a great set for anyone who has a cruddy entry level set who wants to take there playing to the next level. It would make a great set for someone who wants to get a very well built great sounding kit without breaking the bank.

Feature:
Bought this set use, so accessories, cymbal stands, etc. that came with it are not part of the deal from Gretsch, but the extra floor tom was. Like the bigger-than-most kick drum. Snare is nice to have, too.

Quality:
Above the crowd quality.

Value:
Almost a 10- except there is no perfection in this world...

Desirability:
Beautiful set. Red translucent finish on the shells, chrome plating are just pure sex appeal.

Sound:
VG sound. 8 out of 10- hey, there are better drums out there, but hard to find a better bargain.

Ease of Use:
The previous reviewer said it better than I could- you hit, them make noise. What more do you want?

Support:
No experience here.

Overall:
Set was aquired to be the main rental drums for a professional recording studio. I am thinking anyone who might turn his/her nose up at these would probably have his/her own set they would want to use, anyway. And for the wackers, we have a cheap beater set that they can rent cheap, wail on all day long and then be surprised when we present them for a damage bill.