Feature:
Tuners are the green keys and I love them. Both LPs and my ES have them. The only disadvantage to the faded finish is that you can plainly see the one piece that runs from the neck down to the strap button instead of being blended into the two side pieces. Frets are large, well finished, but very large.

Quality:
Depends on how picky you are. The action was very high out of the box. The bridge pickup was set just as high. After lowering both the guitar was set. No need for anyone to setup the instrument. Intonation was perfect as was fretting. Finish? It is smoothed and pore filled mahogany. I worry less about this guitar than any of my others. It is robustly made - made for playing. This will last as long if not longer than any of my others including the oldest being the 1969 ES 345.

Value:
I paid $579 shipping included. Value? A Gibson for under $600 and it's not a crappy import? I am loathe to give anything a "10" but this guitar is very close.

Desirability:
Ever since Woodstock when I saw the Dead, the Who and Santana all sporting SGs, I knew I had to have one.

Sound:
How do two humbuckers sound? Like a Gibson. This guitar sounds as good as any other Gibson I have played or heard. I do notice the pickups being any "hotter" because of the lack of covers. I play Fusion - loud jazz. This guitar is more versatile than my ES 345 TD, varitone and all. I play though a Fender amp and a Marshall. They both compliment the humbuckers beautifully.

Ease of Use:
The neck is amazingly fast - I don't think I want another nitrocellulose neck again. And I find myself constantly going past the last fret - access is that easy. Rolloff on the tone controls is fairly linear. Weight distribution is fine - the neck is not too heavy for the body. Learning curve? Sure - playing the guitar is nothing BUT a huge learning curve ;) Very easy to get started on this guitar.

Support:
No opinion yet.

Overall:
I have nothing but high praise for this guitar. I thought I would be disappointed with the "finish." I am not. I heard "stories" about frets not being dressed properly or strap buttons being less than average, or tuners not holding pitch. None of that was true.

Feature:
The only included accessorie was the gig bag. It's pretty nice as far as gig bags go but for the price I think they could've thrown in a decent case. I only rated it 5 because of the gig bag, I don't know what other "features" people expect to get when buying a guitar. It lacks a bound neck, trapazoid position inlays and nice headstock inlay, but thats kind of expected for the price. The fancier inlay work, prettier finish and a 498t in the bridge is just about all that seperates the faded from the standard, which costs about twice as much.

Quality:
Mine is fantastic. Frets are beautiful, well trimmed and groomed. The tuners are great. Hardware was exceptional. The electronics are perfect, no noise switching pick up position. I have to agree with others about the looks of the pick-ups, if this were my first guitar I would think they were junk based on the looks. The tape doesn't look good on close inspection but I understand that this is not a $1700.00 guitar and can live with that. covers can be bought for $15 or so if you can't live with the look. The finish was smooth and even, no runs, pooling, bubbles or debris in it. The neck has a few rough spots that are in the hard to sand areas, which I think is typical and usually masked by thicker finishes. Someone mentioned it dings easily, well thats not so much a quality issue, it's the nature of the wood and with such a thin finish on it, there really is no protection for the wood. So expect dings if your careless. I would have given this product a 10 in quality had the pick ups been cleaned up better.

Value:
I'm giving this a 7, had it come with a hard case and better bridge pick up, despite how ugly it might be, I would have rated it a 10. It's definately worth the price if your like me and just have to have a real Gibson SG.

Desirability:
It's a Gibson SG! The worn "satin" finish gives it alot of character and to actually feel the wood grain, in my opinion, makes it even better. Honestly if I could get this finish with the same bound neck and inlays of a standard, throw on some chrome pick up covers and it would be a perfect 10.

Sound:
This Guitar sounds great. Only complaint is the 490t in the bridge seems a bit thin and "tingy". They should have included a 498t, the same bridge pick up found the "standard". The price of the 498t bought off the shelf is only like $20.00 or so more than the 490t.

Ease of Use:
I love the way this guitar feels, your hand glides over the satin finish rather than tacking to it. The knobs and switches are pretty obvious how to use and are in the right spots. This guitar is so light! It really is a joy to play.

Support:
I cannot answer this question. Have had zero issues with the guitar and hence no need to contact customer support.

Overall:
I love this guitar, have owned it for 3 years and it already has sentimental value. I would and will probably end up buying another or more guitars but it would only be because I love guitars. I would only replace it if it were broken in such a way that it couldn't be fixed.