Feature:
The volume control is just inside the sound hole. While the position raised my eyebrow at first, I've grown to find it very usable.

Quality:
Absolutely sound workmanship. Just pick her up. She's tight. More so, she's bursting to sing. Practically speaking, she maintains a tune better than any guitar I've owned (about a dozen so far). Even after a week or so, the retuning is remarkably only a minor tweak.

Value:
For about $2K, it's clearly not for everyone. I've not played so many other similarly priced acoustic-electrics for complete comparison, but against some of the Martins and Taylors, however, (even those priced to $3K), I'm absolutely happy. In fact, more so. The sound is uniquely its own. The general public may not be as familiar with this puppy as other guitars (for those thinking of resell potential) but heh, music's not a cliche and who gives a crap about the masses (unless you're reselling). Given how it's warmed during the first year alone, I think the BK may be a player's guitar.

Desirability:
This baby doesnt have the drop dead gorgeous swoon effect I sometimes long for but the vintage sunburst is attractive and the finish is quality. For me, knowing what this baby sounds and plays like, the overall appearance portrays the latent passion I love in her. In this case, beauty's not skin deep. And yeah, the envy factor is there. When you roll from a smooth back swing to a full frontal raw, your boys will take note. The heads will be noddin.

Sound:
For my ear, it's ok un-amplified, maybe a little better. But amplified, it SHINES! I play it through a Roland Jazz Chorus for mainly blues/jazz stuff and it's sweet. Wonderful clear blues notes and the projection, balance and individuality put a smile on my face. While you could possibly find a more meaty blues acoustic (though you'd have to look a bit), you'd likely not get the amplified cohesiveness this baby provides, and you'd probably be paying a similar price. It's got that raw blues punch if you want to pull it out and when playing with others, it adds a nice layer both complimenting and enhancing. Progressions sound great. Voicing can vary from raw and bluesy to sweet and jazzy. CAVEAT: When I first got the BK, it sounded tight. I wasnt charmed. But then I remembered a review I had read when shopping around saying it took awhile for her to break in. No doubt about it. After a few weeks I noticed her softening up. She's been mine for a year now and the tone continues to expand and fill. There's no doubt this guitar will age with the best of them.

Ease of Use:
Action is great. Plays smooth.

Support:
Havent needed any.

Overall:
I had to write this review in contrat to the previous review from the guy that doesnt even own the BK... I love this guitar. It's more versatile than I've heard others give it credit. It can project a jazzy sweetness and balanced, blending blues that, along with its raw reserve, packs a range of expression many guitar players would love. And knowing how she'll age makes it all the better.