Feature:
The main footswitch was provided, but you need to purchase (or make) another box to cut out the reverb. There are plenty of buttons to press on the main board, which are legible and useful. Its cleverly designed so that you can change the overdrive amount by clicking a button separate to the channel selector.

Quality:
Haven't had a problem with it at all, its travelled around a little bit but hasn't been mistreated so i don't know how much punishment it can take really. It definitely feels very hardy and the grab handles make moving it a breeze.

Value:
It was up against Marshalls, Engl's and Krank's in the store and had more features than all. In my opinion it also sounded the best, which is what swayed my choice to it.

Desirability:
The thing just looks awesome, especially when you light it up. Fantastic looking thing in the dark. Looks wild on stage!

Sound:
Fantastic sound, meaner and fatter than my mates Marshall. Great overdrive in the box and very flexible pallette of sounds.

Ease of Use:
Its quite an easy to use amp, with everything laid out well. There is probably a slight learning curve with the tonal knob which swings from solid state to tube sort of sounds, and also the global volume feature.

Support:
Haven't had to use them, so i have no idea.

Overall:
I bought this amp as my first half stack. I'm still quite happy with the sound and have had it for about a year. It just had a larger pallette than the other amps I tried along with it, although i did also like the Engl. If it was stolen, i'd definitely buy it again. Had the biggest sound for the price that i could find.