Feature:
This board comes with a bag, a power supply, 8 9V cables, 1 18V cable, carpeting on the board and 3 ~30" strips of velcro. The power supply is already mounted under the board - very easy to plug in the wires, route through the slots in the pedal board, and connect to the pedals. The wood (which is at least 1/2" thick, maybe 3/4") is covered in black tolex, so it can take a beating. The bag seems to be made of a pretty tough material. The zippers are big (look sturdy). The pockets on the bag are large and can hold 2-3 cables each. The product comes with a shoulder strap, which is a great feature. All in all, it seems like a well-made product.

Quality:
Both the board and the bag seem to be very well made. I just bought it, so only time will tell. Right now I'm rehearshing 1-2x a month. We're not playing out yet. Only time will tell.

Value:
I did a bit of research before buying this powered pedal board. I'm guessing that I saved between $50 and $100. For the "casual, weekend" musician that I am, this product was priced right for me. I considered paying ~$100 for just a pedal board/case and then another ~$100 for a power supply. This was cheaper, but the quality seems to be very high, which doesn't happen in most cases - cheaper usually means poor or average quality.

Desirability:
For reasons stated above, this product was a perfect fit for me. It combined features, quality and price. I am hopeful that I will get many good years of use from this product. Plus, with a 30" width and 16" depth, there is plenty of room to add new effect pedals or change the configuration/order.

Sound:
How do you rate the sound of a pedal board? Anyway...I just purchased the 30" Gator Pro Powered Pedal Board. I'm transitioning from a 100W head with built-in effects to a set of pedals that offers more flexibility. For reasons I'll explain below, this pedal board was the best choice for me.

Ease of Use:
Very easy to set up, as noted above. Really helps to organize all your effect pedals. Super convenient to unplug the power supply from the wall, put the board in the bag, and go! The velcro keeps all your pedals from moving around.

Support:
Haven't had to call support yet. Hopeful that I won't ever have to call.

Overall:
I am hopeful that this product will serve my needs as long as I continue to pursue music as a casual, weekend hobby. I am not sure that the tote bag would stand up to the abuse that a professional musician who constantly gigs would provide.