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Feature:
It has great features. All features are useful for those of us in home recording. I like the fact that i dont have to run back and forth to my computer to arm a track or make dynamic changes.
Quality:
Right now in the middle of trying to get this product up and running for more than the 30 minutes it previously was active. It suddenly stopped working after i shut down my computer. I tried to get it to work with my i-tunes program and i havent had a link between my tranzport and the usb radio device its (supposed) to communicate with.
Value:
Its worth every penny as long as its working. From the 30 minutes of use i could see how in the long run its a beneficial product to have.
Desirability:
Its a must have. Thats why I bought it. It would have been nice if it came in a standard black color as well but thats besides the point.
Sound:
It doesnt have a sound. Its a controller.
Ease of Use:
Its very straight forward. Driver disk comes with tutorials just in case you need to set up short cuts etc.
Support:
So far support hasnt been the best but it hasnt been the worst either. I have been talking with them and some helpful members of the forum back and forth. I have tried everthing but no one from customer service seems to be willing to just admit i have a faulty device, and give me the option to return it for another. So im a bit upset that i keep getting the run around on that front.
Overall:
Overall its a great product. My only complaint is I would like the customer service department for Frontier to be a bit more vigilant in taking care of a problem rather than give me the same monotonous trouble shooting tips that i have used over and over again. Its a very useful product otherwise I hope to get it up and running.
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