Feature:
when i bought it, it came with a hardshell case, so that was a pretty good thing

Quality:
i think this product was made amazingly, i've had mine for about 5 or 6 months, it hasn't messed up on me one bit

Value:
the price for this guitar was great.. it's a very affordable price for a great sounding g uitar

Desirability:
the "sex appeal" of the guitar is amazing, alot of my friend's have mistaken it for a les paul guitar, and when they hear it or play it they think it must have cost me a major fortune.. they were wrong

Sound:
the guitar is amazing the way it is..

Support:
so far, i haven't needed any service by them, although it would be great if you could custom order the guitars there at espguitars.com the ESP customs

Overall:
i've been using ESP guitars for about 6yrs now, i've shopped around, but so far this seems to be one of the best guitars i've ever played, i'd deffinately replace this axe if something ever happened. if i were to buy "something else" it would probably just be another ESP/LTD model guitar.. they're great for everyone beginners or even the professional out there that thinks they can only get these great sounds by paying an arm and a leg.

Feature:
It's the little things that enhance the guitar, like the pearloid inlays, neck and head binding, and separate volume knobs for each pickup. The biggest difference though is in the mahogany body and set neck.

Quality:
As far as set up and electronics go, it is very dependable, I have even yet to break a string on it. It has taken tons of abuse, not that I don't take care of it, but I'm just clumsy. It stays in tune better than my friends' Gibson special series guitars which cost a couple hundred more.

Value:
This is one of the best guitars available for the money, the ltd viper series which costs the exact same would be the other one.

Desirability:
A carved top would have made a huge difference, but it is an appealing guitar as it is.

Sound:
I don't know if it's the mahogany wood or the pickups, but this guitar has all the bottom heavy beefiness you could ever ask for, while having enough clarity for some good clean sounds. I didn't get the exact sound I wanted until I put heavier strings on (52-10) and tightening the string tension, but that is something that I do to all of my guitars.

Support:
I have never needed to contact the company, but their contact info is available on the official website.

Overall:
Overall, I am very satisfied with the guitar.

This is the BEST guitar i have ever held. like a modernized les paul. none of the horrid weight or awkward feeling necks. the body is weighted perfectly, feels WONDERFUL. the neck is like a perfect mixture of an ibanez wizard neck and a gibson sg, its still round but has a slim feel to it, extremely perfect. i cannot emphasize how wonderful this guitar is. great action, the emg-hz pickups are very nice, great output, little feedback. i love it and im going to go hug it now.

This guitar was very cool and pretty much playable right out of the box. I was very impressed by the quality of the guitar overall. Not too heavy either.

ok i placed the other review bout a year ago as an excited new guitar owner. bought a gibson bout a month ago...unfortunately i havent really played the ltd since. you can really tell a difference in american/vs. foriegn manufacturing. the ltd is still a great guitar for the price, throw in a duncan or emg instead of the stock hz's and your set.

I'v play'd all kinds of giutars this one is so much :*@%* fun