Feature:
the only thing i didnt like was the grover tuners i had them up graded and now thats all good

Quality:
the finish was flawless and it is some of the best quality i have seen on an epi acousitic for that kind of price i have had it for a few months and not a problem

Value:
great bargain

Desirability:
one of the best lookin axes i own

Sound:
i love the sound of my epi for 299 its the best acoustic electric i have ever played

Ease of Use:
very great i love the sound and tone quality it has a clear crisp sound it sounds and plays just like an acoustic whether it be plugged in or unplugged

Support:
never had to contact them

Overall:
ill play it till the day i die

Feature:
The EQ on the new models is great, compared to the older 2 tone models.

Quality:
Mine arrived fine. Plays in tune, stays in tune, what more could you ask for?

Value:
The most recent SST is way better than the earlier versions, plus Epi is saving money on licensing by removing the Chet name. Only wish it came in blond like the old ones.

Desirability:
Very good if you like these types of guitars, knowing the sound to expect. I'd prefer chrome tuners rather than the gold.

Sound:
Good sound for the type it is. Don't expect a super-natural sounding acoustic or high-gain shredder. It is what it is.

Ease of Use:
It's nice that the battery compartment is right there next to the EQ, but it's a real tight fit. I usually need tweezers or needle nose to pull the 9V up enough to grab it. The 2 settings on the EQ for output (headphones or amp) but I didn't seem to notice any real output as far as it being a pseudo headphone amp. But like I said, the 2 levels the switch affords you is nice.

Support:
Didn't need to contact them.

Overall:
This guitar is amazing for it's price. I think I may have had to tighten the truss rod a little, but that's normal for a new guitar unless it's been set-up already. But the tuners keep the guitar in tune, the plugged in sound is vesatile. No complaints except I wish it had chrome hardware, and wish they made it in blonde like the older models. But overall, it's an improvement over the older model. As for the Gibsons, I hated the star inlays on those.

Feature:
onboard vol tone and bass features are good for the price.

Quality:
the quality is way above what a person might expect from a 350 $ guitar made in china . the epiphone line of guitars from low to high end really stand in a field of their own in this dept IMHO . i have a dot 335 and also a les paul special II (the 149$ cheapo) and they all play like serious upper end instruments ...this is no different a real quality build on this axe for sure!! tha only problem i had was that the routed out slot where the piezo is mounted was a few millimeters too deep on the low end so the bass strings were not cutting thru as loud as i would have liked ,but a little dab of crazy glue on the bottom of the bridge saddle on that end fixed that right up.

Value:
for the money i have to say that this epiphone SST studio (along with all their other guitars) is a no brainer for the working/ recording musician who needs vol. as well as beautiful crisp acoustic jangle

Desirability:
this thng just looks and feels real sexy in yer hands !!!!

Sound:
sounds great .i play roots and indie rock IE: wilco and sunvolt etc. this baby can crank up all the way w/ no feed back!!!

Ease of Use:
not hard to get great sounds out of this guitar . this guitar is an awesome live instrument but where it really shines is ...as the truss rod cover words say in the studio. i recorded many tunes directly into my multitrack recorder and was amazed at the sound quality ,just stunning!

Support:
i called kalamazoo and explained my problem and the nice man rushed me a replacement bridge saddle no questions asked.

Overall:
the only thing that i don't particularry dig about it (and this is really a nit picky thing BTW) is the lenth of the neck makes finding a generic case or flight bag a little hard . they make a case specificly for this model though so i'll just buy one of those .if it got ripped off i would most definatly buy another one

Feature:
Cheap Grover knockoffs. The routing for the saddle was too long by almost an inch...and crooked. Drunk guy running the router that day?!?!? Dreadful. Expected more from Epiphone, whose products I generally like a lot.

Quality:
Already mentioned the cheap tuners and the router problems. Finish was OK, but again not as nice as the real Chets were. Intonation was OK, just OK. Action wasn't awful...that's subjective anyway.

Value:
Utterly useless.

Desirability:
Loved the old Chets. "Mr. Guitar" would be rolling in his grave had they left his name on it!

Sound:
Just dull and uninteresting. This isn't the "Chet Atkins" model of old. They shaved $100 off the price and you can see, feel, and hear it!

Ease of Use:
It would be fine if the build quality weren't so dreadful!

Support:
I've dealt with Epi support in the past and they've always been very helpful. Didn't have to with this axe...just sent it right back.